Sign of 5970 failure? | Bitcointalksearch.org

Cobra

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Quote from: jjiimm_64 on May 15, 2012, 12:41:49 PM

Interesting thought about the power supply. One of the reasons I only buy SS psus. When debugging mining issues i never have to question my power.

edit: since you have 2 cards, and you suspect psu. take the other card out, use the known good pci wires from that card and check to see if the 'bad' card still acts up.

Thanks for the info, I will definitely give that a try to see if it makes a difference before sending this in. I sort of doubt PSU is the issue now though. I have been very happy with the Single Rail Rosewill 1300 Lightning overall, I have 4 of them, nice not running dual psu for single rig.

jjiimm_64

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Quote from: Cobra on May 04, 2012, 12:08:59 PM

Edit: Now it looks like another GPU is doing the same thing, so narrowing down to either whole card going, or power supply. In cgminer I have gpu 0-3. And 0 and 2 are now problematic, are these the same card? And the clocks on this new problematic core are jumping all over the place and the core as listed in the OP is stable at 725/1000. So the card could have a power issue or something with VRM's?

Interesting thought about the power supply. One of the reasons I only buy SS psus. When debugging mining issues i never have to question my power.

edit: since you have 2 cards, and you suspect psu. take the other card out, use the known good pci wires from that card and check to see if the 'bad' card still acts up.

Cobra

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Diamond RMA accepted. They will replace it with another 5970. It looks like it depends on who you talk to if you will get one or not. Some have reported an offer of a lesser card, and others have not.

It does not look like their support staff monitors the ticket system too well. A week went by and no response, I called and got it taken care of right away.

The-Real-Link

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Quote from: jjshabadoo on May 07, 2012, 08:23:49 PM

You can try, but you're unlikely to get an RMA from diamond. For sure I can tell you that if you registered it with them and put ebay as the vendor they will not honor the warranty. Ebay people who say warranty should get the scam label.

Also, diamond doesn't have any 5970's I heard they are offering a 6970, which is bullshit or making you pay for a 7970, which is also bullshit.

XFX gave me a 6990 which looked brand new for a 5970 I RMA'd with them.

I have a diamond RMA in process right now and will post in this section when i hear back.

Just had two of my cards finally be replaced after a month+ of downtime / failure. Diamond said they were both outright overheating and crashed their systems (after they slowly wouldn't mine for me anymore). Got two 6970s in return which, while may not be perfect, is better than 0 MH/s. Indeed I'd have to pay to step up to 7970s (which I wonder how much it would've been)...

Yeah you really have to watch the VRMs on the 5970s. Even in a cool room they will still run ~20C or so hotter than whatever the hottest temp of the cores are. You might be able to push them to 130C but they'll quickly throttle back.

While I've not personally replaced my thermal pads, I do have the cards running in a cool room finally. With the VRMs, the lower temp the better Wink

oldDirty

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roundhouseminer

But the 5970 gives you a big bonus, 1600shaders x2 on one PCIe Slot. A single 5870 can never compare to this, no matter how high it is clocked.
I prever to run the 5970 in stock gpu clocks, reduce the memoryspeed and be fine.

bulanula

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Quote from: Aseras on May 09, 2012, 10:17:02 AM

the VRM on the 5970 is a weak link. they tried to save a buck a card by going to a 3 phase power rather than the 4 phase power that is on the 5870 and many cards VRM run way too hot and die a early death because of it.

I consider it a design defect, the manufacturers should eat the cost of the rma's luckily in the 5970 days many offered lifetime or 5 year warranties. many companies dont do that anymore, especially after the nvidia chip fiasco and various problems with ATI.

Indeed. This is why I avoid 5970s and only have 5870s.

Wondering if 7990 will be a compromise to save $$$ again when GTX 690 totally owned all ATI has and almost 96% peformance of SLI GTX 680.

They can't afford to skimp on the 7990, I think ...

Aseras

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the VRM on the 5970 is a weak link. they tried to save a buck a card by going to a 3 phase power rather than the 4 phase power that is on the 5870 and many cards VRM run way too hot and die a early death because of it.

I consider it a design defect, the manufacturers should eat the cost of the rma's luckily in the 5970 days many offered lifetime or 5 year warranties. many companies dont do that anymore, especially after the nvidia chip fiasco and various problems with ATI.

Cobra

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Quote from: bulanula on May 08, 2012, 03:22:18 PM

Warranty on fleabay ? LOL.

And rightly so. Guy probably blew a VRM from too much overclocking.

If I was manufacturer I would refuse warranty and give 0 compensation. I doubt it was manufacturer that did not apply cooling to VRM.

This "break it" and "RMA it" behaviour is causing higher prices for all of us, including people like me who OC sensibly and don't run to the manufacturer when I screw a device ...

I did not say anything about a warranty from Ebay. If you look at my post a few up from here you will see that I said I registered it with the Newegg receipt that I received with the card when I got it from Ebay.

I feel my overclocking was safe and sensible. 830core and 300memory at STOCK VOLTAGE is pretty safe, ran great for months. The other Diamond I have is still going strong, no problems. It could be an issue that these were refurbs to begin with. GPU temps never above 72c and ambient room temp at 70F, open frame rig, box fan on high blowing directly on the cards.

It doesn't look like I'm the only one that will send the card back if it is under warranty, read the previous posts. I would have agreed with you if I would have jacked the voltage or did any "extreme" overclocking. In that case I would not attempt an RMA.

It was so nice of you to stop by and make this contribution. I should have locked the thread after Mr. Teal provided the answer. Someone with a scammer tag comes and talks about ethics, classic. I don't care how that happened or why and will not investigate it to find out more. I simply don't care.

bulanula

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Quote from: jjshabadoo on May 07, 2012, 08:23:49 PM

You can try, but you're unlikely to get an RMA from diamond. For sure I can tell you that if you registered it with them and put ebay as the vendor they will not honor the warranty. Ebay people who say warranty should get the scam label.

Also, diamond doesn't have any 5970's I heard they are offering a 6970, which is bullshit or making you pay for a 7970, which is also bullshit.

XFX gave me a 6990 which looked brand new for a 5970 I RMA'd with them.

I have a diamond RMA in process right now and will post in this section when i hear back.

Warranty on fleabay ? LOL.

And rightly so. Guy probably blew a VRM from too much overclocking.

If I was manufacturer I would refuse warranty and give 0 compensation. I doubt it was manufacturer that did not apply cooling to VRM.

This "break it" and "RMA it" behaviour is causing higher prices for all of us, including people like me who OC sensibly and don't run to the manufacturer when I screw a device ...

Aseras

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fat chance of getting a 6990. they'll probably just ship you a 6950 or 6970 and claim it's comparable and tell you to F off.

Cobra

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Quote from: jjshabadoo on May 07, 2012, 08:23:49 PM

You can try, but you're unlikely to get an RMA from diamond. For sure I can tell you that if you registered it with them and put ebay as the vendor they will not honor the warranty. Ebay people who say warranty should get the scam label.

Thanks for the info. I did get the card from Ebay but the original receipt has Newegg on it so that is how I registered the card. And yes please do let me know how the RMA with Diamond goes and what they offer you. I had hoped they would offer a 6990, I will report back what I am told as well. If anything will keep on running it in a slightly crippled capacity, 684 Mh/sec isn't too bad.

jjshabadoo

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You can try, but you're unlikely to get an RMA from diamond. For sure I can tell you that if you registered it with them and put ebay as the vendor they will not honor the warranty. Ebay people who say warranty should get the scam label.

Also, diamond doesn't have any 5970's I heard they are offering a 6970, which is bullshit or making you pay for a 7970, which is also bullshit.

XFX gave me a 6990 which looked brand new for a 5970 I RMA'd with them.

I have a diamond RMA in process right now and will post in this section when i hear back.

Vwlopez3

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I had a similar problem with the VRM's of one of the GPU's on the 5970 shooting through the roof. I tried watercooling but eventually it creeped up. Decided best approach was just not to mess with the voltage of that card. RMA is the best choice though.

Cobra

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Quote from: MrTeal on May 05, 2012, 12:41:58 AM

1GBfFqd3t1Gpm2TcNUfy6T4vKZDUPnM5os

You should be able to replace the thermal pads, and that might help. The two main row of VRMs require a 1mm pad, while the one isolated all by itself needs a 0.5mm one, although squishing a 1mm one in there probably wouldn't hurt anything. I force the fan speed on mine, just because the card controls the fan speed only on the GPU temps, and doesn't increase the speed even if the VRMs are overheating.

Tip Sent.....http://blockchain.info/tx-index/4904256/d84a4e859c746a9e8c14eba6bca7f7bf2d1e2a5f8f130d48ef038829787c6ac2

I will probably see if it is possible to get an RMA first since it is under warranty, registered, and have original receipt. I imagine it may be a long while before anything happens, they will probably send me a power hungry 6990 or something if they can't find a 5970, if so will be putting that up for sale. If they deny the rma for whatever reason I will try those steps, thanks for the specifics on that process.

MrTeal

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Quote from: Cobra on May 05, 2012, 06:33:06 PM

Quote from: MrTeal on May 05, 2012, 12:41:58 AM

I assume you checked the VRM temps in GPU-Z? The 5970s start trottling at 125C on the VRMs, which can happen when the GPU itself is much cooler.

You win! I have to admit I overlooked this. I was too focused on looking at GPU temp. It is hitting 125-130C, all of the others are between 70-80c.
That may be fixable by replacing thermal pads right? and may not actually be a bad GPU or when this happens it is a sure sign of failure? If so maybe that will be good enough proof to get an rma.

This also explains why a new mining session will be fine for a minute or so at expected hashrate and drop off a minute or so in.

Thank You for pointing this out to me, I will send a 1BTC token of appreciation your way for solving this mystery for me (or asking the right question). Address?

1GBfFqd3t1Gpm2TcNUfy6T4vKZDUPnM5os

You should be able to replace the thermal pads, and that might help. The two main row of VRMs require a 1mm pad, while the one isolated all by itself needs a 0.5mm one, although squishing a 1mm one in there probably wouldn't hurt anything. I force the fan speed on mine, just because the card controls the fan speed only on the GPU temps, and doesn't increase the speed even if the VRMs are overheating.

Cobra

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Quote from: MrTeal on May 05, 2012, 12:41:58 AM

I assume you checked the VRM temps in GPU-Z? The 5970s start trottling at 125C on the VRMs, which can happen when the GPU itself is much cooler.

You win! I have to admit I overlooked this. I was too focused on looking at GPU temp. It is hitting 125-130C, all of the others are between 70-80c.
That may be fixable by replacing thermal pads right? and may not actually be a bad GPU or when this happens it is a sure sign of failure? If so maybe that will be good enough proof to get an rma.

This also explains why a new mining session will be fine for a minute or so at expected hashrate and drop off a minute or so in.

Thank You for pointing this out to me, I will send a 1BTC token of appreciation your way for solving this mystery for me (or asking the right question). Address?

MrTeal

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I assume you checked the VRM temps in GPU-Z? The 5970s start trottling at 125C on the VRMs, which can happen when the GPU itself is much cooler.

Garr255

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What's a GPU?

For benchmarking, run this 4k: http://ftp://ftp.untergrund.net/users/thygrion/yup-ethos.zip

xD

Cobra

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Quote from: oldDirty on May 04, 2012, 07:24:33 PM

You can have a look with gpucapsviewer, maybe it can give some info's.

Nice benchmark tool. I ran the OpenCL benchmarks on all 4 GPU's at 1920X1080 8XAA and it ran fine on all of them at about 60fps when clocked at 830/300.

It looks like I will have a hard time proving this card is defective, so far all I have is the degraded mining performance on one core when it was fine for months.
Maybe lack of 65Mh/sec is not worth making a fuss over if I can't find any additional solid proof of failure.

oldDirty

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roundhouseminer

You can have a look with gpucapsviewer, maybe it can give some info's.

Topic: Sign of 5970 failure? (Read 2506 times)