Basically what happened is that Sky Vegas sent promotional email to previous clients that had opted-out of this, now while this many not seem like a big deal, and most of the time it is not, a number of those that received those emails were recovering addicts doing their best to stay away from the temptation to gamble again, an offer like this could be what they needed to go back to the addiction they were trying to overcome, so while I have the tendency to think this could have been an honest mistake it is still very worrying that something like this can happen as it could derail the recovery of those struggling to control their gambling.
The error or mistake could really be simple but the effect is really big into those people who are trying out get rid of gambling addiction and im not surprised that there were people who did really make out such action or complaints about those promotional emails despite of being cancelled or opt out.
Once a user had opt out then they should really be that serious on implementing those and not just simply ignoring.So what are those choices for in the first place?
They should really prepare on what would they would answer in regarding into this one because if there are complaints then expect on something like this.
