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Topic: [SOLVED] Cryptsy deposits from 4 June 2014 still uncredited, support ignoring me (Read 2908 times)

sr. member
Activity: 241
Merit: 250
heh... same situation with XST deposit on 11 October  2014
Cryptsy support ignoring me for 80 days...  Angry

https://www.dropbox.com/s/d9fiy79708whgfa/cryptsy_ignoring.png?dl=0
Cryptsy ticket number: #162246


This worked for me

https://bitcointalksearch.org/topic/m.8331447
newbie
Activity: 28
Merit: 0
heh... same situation with XST deposit on 11 October  2014
Cryptsy support ignoring me for 80 days...  Angry

https://www.dropbox.com/s/d9fiy79708whgfa/cryptsy_ignoring.png?dl=0
Cryptsy ticket number: #162246
newbie
Activity: 20
Merit: 0
I have problems with BTC deposit. Over 300 confirmations and still nothing. It has been over 24 hours now.

24 hours?? looooool... am talking about 1.5 MONTHS here!! i really hope u get them soon coz this site is a total SCAM!!! i have a proof of more than 10 messages to support... replies saying it will be sent... crap like that... end result?? I got nothing... and dunno what else to do... tried there support... tried facebook and twitter, as well as forums... nothing is working out... its very clear am being ignored!!!!
newbie
Activity: 47
Merit: 0
I have problems with BTC deposit. Over 300 confirmations and still nothing. It has been over 24 hours now.
newbie
Activity: 20
Merit: 0
Problem still exists... 2 GLX depos not credited after over 1000 confirmations and still showing as "pending"...


yea same here!!! got promised 5 days ago that i will get my coins in 2 days... and here we are... nothing!!!!!!!!!!!!!!!!!!!  Angry
full member
Activity: 217
Merit: 102
Problem still exists... 2 GLX depos not credited after over 1000 confirmations and still showing as "pending"...
newbie
Activity: 25
Merit: 0
I've received a private message from BitJohn informing that the problem had been solved, logged on to Cryptsy to check and confirmed that all three deposits were finally credited.


Yeah again sorry for the delay and any issues you had with support. Make sure if anyone else has a GLX deposit to generate a new address.

what about issues with other coins!! cryptsy is just scamming us!! 20 days on coin withdrawal issue!!! no support... no reply even on facebook and twitter!!! this is too much!!

Um what other coins. I assure you Id be glad to help if you pm me. Did you put in a ticket?

I sent you another PM as well. Thanks.
hero member
Activity: 826
Merit: 1001
@Bit_John
I've received a private message from BitJohn informing that the problem had been solved, logged on to Cryptsy to check and confirmed that all three deposits were finally credited.


Yeah again sorry for the delay and any issues you had with support. Make sure if anyone else has a GLX deposit to generate a new address.

what about issues with other coins!! cryptsy is just scamming us!! 20 days on coin withdrawal issue!!! no support... no reply even on facebook and twitter!!! this is too much!!

Um what other coins. I assure you Id be glad to help if you pm me. Did you put in a ticket?
newbie
Activity: 20
Merit: 0
I've received a private message from BitJohn informing that the problem had been solved, logged on to Cryptsy to check and confirmed that all three deposits were finally credited.


Yeah again sorry for the delay and any issues you had with support. Make sure if anyone else has a GLX deposit to generate a new address.

what about issues with other coins!! cryptsy is just scamming us!! 20 days on coin withdrawal issue!!! no support... no reply even on facebook and twitter!!! this is too much!!
hero member
Activity: 826
Merit: 1001
@Bit_John
I've received a private message from BitJohn informing that the problem had been solved, logged on to Cryptsy to check and confirmed that all three deposits were finally credited.


Yeah again sorry for the delay and any issues you had with support. Make sure if anyone else has a GLX deposit to generate a new address.
legendary
Activity: 1049
Merit: 1006
I've received a private message from BitJohn informing that the problem had been solved, logged on to Cryptsy to check and confirmed that all three deposits were finally credited.
hero member
Activity: 826
Merit: 1001
@Bit_John
Issue should be resolved. Anyone else with the GLX problem PM me. Anyone depositing GLX coin should generate a new address. Seems there were about 424 of you.
member
Activity: 113
Merit: 10
newbie
Activity: 20
Merit: 0
I have withdraws still pending since April and get no response in tickets or live support so i have filed complaints to


http://www.bbb.org/central-florida/

Attorney General of Florida

http://www.safeflorida.net/

I suggest all afflicted by Cryptsy should do it because im sick if reading tread after thread that they have scammed.

I think I will also file a complain if this shit isnt resolved sometime soon coz am fed up with them!!!!! Angry Angry Angry Angry

I made a withdrawal of "0.30515714" which was worth 1.2 to 1.3 BTC at that time!! and a lil more on SYNC coin, u get to stake and get paid for that!!

I made the withdrawal on the 29th of July!! it says completed!! Transaction doesnt exist on block explorer!!

Contacted them... opened a ticket!! got a reply "we need 24 to 72 hours" and I gave it 3 to 4 days and contacted them again!! NO REPLY!!

Contacted them again and i got a reply "we are sorry, your payment has been placed on manual withdrawals list". I gave it 2 days and contacted them AGAIN!!! talked to their online support and he said dont worry I will make sure its resolved soon!!

Gave it another 3 days and wrote on their support site and another 3 days and wrote alot of bad things coz i was pissed!! but anyways... am sure it wont hurt their feeling coz they wont even read it!!

I need advice from you guys!! I wrote on facebook and twitter!! lol... nothing seems to be working!! alot of good experience with cryptsy!! but on the first bump, they screwed up everything!! Am an IT guy and i know bugs happen!! but comon!! reply back to me!! update me!! its been 17 days for GOD SAKE!!!! Look at sync price fluctuation through the past 17 days!!! I would have made double the amount!! NOT TO MENTION... i wasnt staking through 17 days!! and i honestly lost hope I will ever get a reply!!!
sr. member
Activity: 241
Merit: 250
I have withdraws still pending since April and get no response in tickets or live support so i have filed complaints to


http://www.bbb.org/central-florida/

Attorney General of Florida

http://www.safeflorida.net/

I suggest all afflicted by Cryptsy should do it because im sick if reading tread after thread that they have scammed.
legendary
Activity: 1049
Merit: 1006
Pending deposits have now disappeared, but have not been credited.

Ticket is still open, has now been nearly 30 days.

That's exactly how it happened with me (see OP).
legendary
Activity: 1470
Merit: 1010
Join The Blockchain Revolution In Logistics
legendary
Activity: 2268
Merit: 1092
Pending deposits have now disappeared, but have not been credited.

Ticket is still open, has now been nearly 30 days.
newbie
Activity: 25
Merit: 0
Appreciate it I have to get with paul and figure out whats up with that coin. As long as they are in the chain and there is not a fork or something along those lines I should have a fix for all. I know its crypto but give me 24-48 hours to figure it out we will probably have to build an explorer for it.

I appreciate what you're doing and understand the problem, BitJohn. What I'm unable to understand is why I have been ignored by your support staff for over 20 days and had to resort to posting on a public forum to get things happening.

Not sure but Ill find out Smiley

It's not just GLX.  I PM'd you more info.
legendary
Activity: 2268
Merit: 1092
I've also had ticket #146253 open for 24 days. Grace responded immediately, then.... nothing.

I'm a bit confused about your mention of needing to build a block explorer. Why would this be necessary when Cryptsy is (a) aware of the deposit and (b) tracking and showing the correct number of confirms (I presume the small discrepancy is due to caching). Look, it's right here, being rubbed in my face every time I log in. Smiley



My deposit is also virtually worthless (*), but it's the lack of response which really bugs me.

(*) Literally, worth less, because it should have been credited and sold nearly a month ago.
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