Topic: SOLVED [SCAM] Stake.com is withholding my funds without explanations ($2320) (Read 192 times)

Did you read the post from Jawhead999, especially the section on jurisdictions? Can you confirm that you are not on the list of banned countries and that you did not use VPN/Proxy to access the site?

What I agree with others is the fact that 24 hours is too little to get a response from official support - and I believe their system automatically banned you for some reason, and also that you are not the only one to have it happen - you need to have understanding and patience to get this resolved.

I know it's not pleasant when something like this happens, but every online casino and crypto exchange has automatic systems that freeze the user's account if they detect something suspicious - unfortunately these systems are not very accurate and definitely detect a certain percentage of legitimate users.

What would my gambling habits have something to do here? I fully trusted the site since the moment I deposited on my account and I expected myself to being able to withdraw as easily as I was able to make the deposit.

It does not matter, $1 or $10k, I did not do anything wrong and so I should be the one having full control over my funds.

I gamble way more than that on other sites and I have no concerns at all since I am the one in control of my money, and thus, I do not have to experience this unusual craziness.

The main problem here is not the amount, it's not because they are withholding $2.3k, but because they are withholding it without explanations and without providing solutions.

Even if it was $50, I would be reporting it, because it is not right.

The only lesson I learn from this is to not trust this casino anymore.

This should also serve as a lesson to you about your gambling habits.

Thank you, I do hope to get this sorted out as soon as possible, because to not knowing really stresses me out.

in this case you said you lost the bet and tried to withdraw the remaining balance right?

24 hour is too short to get any response from any crypto related sites

you should be wait until their response before calling them as scammers.

To OP, do not worry because I think Stake.com will not run off over a petty cash, they are a big business now so they wouldn't bother with that amount of money.

I think the least stake can do is respond to the customer in this case. Not responding at all is worthless. Regardless of whether the conditions have been violated or not.
Their support team should be available 24/7. Reaching out to the forum is a good idea, maybe they will reply in here.

Prohibited Uses
PERSONAL USE. The Service is intended solely for the User’s personal use. The User is only allowed to wager for his/her personal entertainment. Users may not create multiple accounts for the purpose of collusion, sports betting and/or abuse of service. Multiple accounts may be approved for the use of the casino service only if granted by staff.

AML & SANCTIONS COMPLIANCE. Stake expressly prohibits and rejects the use of the Service for any form of illicit activity, including money laundering, terrorist financing or trade sanctions violations, consistent with various jurisdictions’ laws, regulations and norms. To that end, the Service is not offered to individuals or entities subject to United States, European Union, or other global sanctions or watch lists. By using the Service, you represent and warrant that you are not so subject.

JURISDICTIONS. Persons located in or reside in United States, cw, Syrian Arab Republic, Islamic Republic Of Iran, The Democratic People's Republic of Korea, Australia, Netherlands, United Kingdom, Portugal, Serbia or Slovakia (the ”Prohibited Jurisdictions”) are not permitted make use of the Service. For the avoidance of doubt, the foregoing restrictions on engaging in real-money play from Prohibited Jurisdictions applies equally to residents and citizens of other nations while located in a Prohibited Jurisdiction. Any attempt to circumvent the restrictions on play by any persons located in a Prohibited Jurisdiction or Restricted Jurisdiction, is a breach of this Agreement. An attempt at circumvention includes, but is not limited to, manipulating the information used by Stake to identify your location and providing Stake with false or misleading information regarding your location or place of residence.