🔥Sportbook and Casino: BITSLER > $12,500 Daily Wagering contest <

jamyr

sr. member

Activity: 1848

Merit: 373

<------

Quote from: BitSler support on January 06, 2025, 09:23:35 AM

Quote from: kofemaniac on December 17, 2024, 07:11:38 PM

Quote from: Mahdirakib on December 17, 2024, 01:16:02 PM

Quote from: kofemaniac on December 17, 2024, 04:19:42 AM

I only had a few bets on NCAA men's basketball. And I lost $150 on them. Again, I deposited another $150, didn't bet any more, and about 10 hours later they asked for my ID. Nothing out of the ordinary on my part. ~

That's strange. Betting sites usually enforce the users to complete the KYC verification during withdrawal. But it was completely different in your case. I'm wondering what has triggered KYC verification on your account. I guess the delay is related to the difference of your physical location and identity documents address. Bitsler KYC verification has two different steps. Did they ask you to complete the 'proof of address' verification?

I have only one discrepancy in the documents. I have a passport from one country, but I am physically in another. But I confirm this with a bank statement, which indicates the address of my physical location. My IP is also, of course, from this country. They immediately asked me for both an ID and an address verification. I sent everything

Hey! 🤝 Could you please PM us your username and email so we can review this further? We apologize for the delay, as response times have been impacted by the holidays. Thank you for your patience!

Customer support makes players leave from their fast but very lame answers.
Bitsler do an investigation and realize how many players have these fools shoo-ed away.

I just tried and still not able to provide a satisfactory reason why.

Dont expect the person above to return.

And by the first of Feb, would like my account deleted permanently by then. Thanks

BitSler support

hero member

Activity: 984

Merit: 503

Quote from: kofemaniac on December 17, 2024, 07:11:38 PM

Quote from: Mahdirakib on December 17, 2024, 01:16:02 PM

Quote from: kofemaniac on December 17, 2024, 04:19:42 AM

I only had a few bets on NCAA men's basketball. And I lost $150 on them. Again, I deposited another $150, didn't bet any more, and about 10 hours later they asked for my ID. Nothing out of the ordinary on my part. ~

That's strange. Betting sites usually enforce the users to complete the KYC verification during withdrawal. But it was completely different in your case. I'm wondering what has triggered KYC verification on your account. I guess the delay is related to the difference of your physical location and identity documents address. Bitsler KYC verification has two different steps. Did they ask you to complete the 'proof of address' verification?

I have only one discrepancy in the documents. I have a passport from one country, but I am physically in another. But I confirm this with a bank statement, which indicates the address of my physical location. My IP is also, of course, from this country. They immediately asked me for both an ID and an address verification. I sent everything

Hey! 🤝 Could you please PM us your username and email so we can review this further? We apologize for the delay, as response times have been impacted by the holidays. Thank you for your patience!

logfiles

copper member

Activity: 2198

Merit: 1837

🌀 Cosmic Casino

Quote from: kofemaniac on December 20, 2024, 12:44:55 PM

No. In another casino, the reason was that I indicated in the profile an address where I do not live and asked to change it to an address in another country so that I could confirm it. Here, I did not indicate anything in the profile at all. And my IP matches the address in the bank statement.
There are updates. In the correspondence with support, they said that I should re-upload the statement because they are not satisfied with the quality of the photo. At the same time, in the personal account there is no function for another document upload. I pointed this out to them, to which I received a response that they would pass the information to the technical department and solve this problem. But another 48 hours have passed since this message ... They do everything very slowly, it's terrible

Most of these online services use customer support staff that are not too technical (They probably do the job remotely) thus the wait as they forward the details to the technical team that is not usually working 24-7.

Also, if the game provider is involved in the investigation, which sometimes happens, then you have no choice but to wait. Maybe they flagged your account due to some patterns (deposits, games played, location etc)

kofemaniac

newbie

Activity: 0

Merit: 0

Quote from: Mahdirakib on December 20, 2024, 12:28:14 PM

Quote from: kofemaniac on December 17, 2024, 07:11:38 PM

~snip~

Well, the reason is clear here. You were facing difficulties to complete the verification on a different casino for the same reason. However, I still have the curiosity to know the reason for such move of Bitsler team. Because, they haven't applied the KYC verification rules to you during withdrawal. Is there any update regarding this matter? Did they tell you any reason for applying the identity verification rules?

No. In another casino, the reason was that I indicated in the profile an address where I do not live and asked to change it to an address in another country so that I could confirm it. Here, I did not indicate anything in the profile at all. And my IP matches the address in the bank statement.
There are updates. In the correspondence with support, they said that I should re-upload the statement because they are not satisfied with the quality of the photo. At the same time, in the personal account there is no function for another document upload. I pointed this out to them, to which I received a response that they would pass the information to the technical department and solve this problem. But another 48 hours have passed since this message ... They do everything very slowly, it's terrible

Mahdirakib

legendary

Activity: 1946

Merit: 1026

In Search of Incredible

Quote from: kofemaniac on December 17, 2024, 07:11:38 PM

~snip~

Well, the reason is clear here. You were facing difficulties to complete the verification on a different casino for the same reason. However, I still have the curiosity to know the reason for such move of Bitsler team. Because, they haven't applied the KYC verification rules to you during withdrawal. Is there any update regarding this matter? Did they tell you any reason for applying the identity verification rules?

kofemaniac

newbie

Activity: 0

Merit: 0

Quote from: Mahdirakib on December 17, 2024, 01:16:02 PM

Quote from: kofemaniac on December 17, 2024, 04:19:42 AM

I only had a few bets on NCAA men's basketball. And I lost $150 on them. Again, I deposited another $150, didn't bet any more, and about 10 hours later they asked for my ID. Nothing out of the ordinary on my part. ~

That's strange. Betting sites usually enforce the users to complete the KYC verification during withdrawal. But it was completely different in your case. I'm wondering what has triggered KYC verification on your account. I guess the delay is related to the difference of your physical location and identity documents address. Bitsler KYC verification has two different steps. Did they ask you to complete the 'proof of address' verification?

I have only one discrepancy in the documents. I have a passport from one country, but I am physically in another. But I confirm this with a bank statement, which indicates the address of my physical location. My IP is also, of course, from this country. They immediately asked me for both an ID and an address verification. I sent everything

kofemaniac

newbie

Activity: 0

Merit: 0

Quote from: Fivestar4everMVP on December 17, 2024, 01:28:34 PM

Quote from: kofemaniac on December 17, 2024, 04:19:42 AM

Quote from: Mahdirakib on December 17, 2024, 01:41:11 AM

Quote from: kofemaniac on December 16, 2024, 01:46:27 PM

~snip~

Maybe there is something wrong with your betting activity. This is why they have asked you to complete the KYC verification quickly. You have gone through similar process on a different casino a few weeks ago. Did they ask you to complete the KYC verification during withdrawal? In which sports event you place your bets? Usually, KYC verification takes long time to complete when proof of address and source of funds verification is required.

I only had a few bets on NCAA men's basketball. And I lost $150 on them. Again, I deposited another $150, didn't bet any more, and about 10 hours later they asked for my ID. Nothing out of the ordinary on my part. I've bet at many places and never had any questions about them. I didn't withdraw anything from Bitsler. Again, I lost $150 and another $150 of my own funds are now in my balance.

Sorry but I don't seem to understand exactly what you mean.
I get the part you said you lost $150 to a bet, and then you deposited another $150 which you didn't use to bet or play any game, but just left the money on your bitsler account.

I also get the part where you said that after about 10 hours after depositing the money you left on your account, bitsler requested that you submit your ID for kyc verification, now, did you submit the requested document for the verification?
If yes, how then did you loose the $150 again?,
If no, you still can not or not supposed to loose the $150 you deposited if actually you didn't play any game or bet with it.
And besides, the casinos supposed to allow you withdraw your deposited fund (minus profit made from winnings) if you refuse to pass kyc verification.

How did you loose the second $150? Maybe explains a bit in details for us all to understand.

Sorry, I don't know English very well. For this reason, I use a translator and there may be some unclear wording.
I deposited $150, lost it. I deposited another $150, didn't play with it, then I received a request for documents and a ban on bets.
I didn't refuse to go through kyc, so I didn't think it would take so long. Moreover, I still expect that after the check I will be allowed to bet again

BitcoinHunt3r

legendary

Activity: 2954

Merit: 1155

Leading Crypto Sports Betting & Casino Platform

Quote from: Mahdirakib on December 17, 2024, 01:16:02 PM

That's strange. Betting sites usually enforce the users to complete the KYC verification during withdrawal. But it was completely different in your case. I'm wondering what has triggered KYC verification on your account. I guess the delay is related to the difference of your physical location and identity documents address. Bitsler KYC verification has two different steps. Did they ask you to complete the 'proof of address' verification?

I have an account here and have history on casino and sports also made a deposit and withdrawal several times without KYC problems, indeed my account has been verified level 1 yeah here level 1 without documents just fill in the full name on the form so if they ask for a document it means they detect something for example multi account or other things. Basically when trying a new site we should try with a small deposit so if something happens that we don't want, we can leave the site with a minimum loss.

Fivestar4everMVP

legendary

Activity: 2506

Merit: 1092

Leading Crypto Sports Betting & Casino Platform

Quote from: kofemaniac on December 17, 2024, 04:19:42 AM

Quote from: Mahdirakib on December 17, 2024, 01:41:11 AM

Quote from: kofemaniac on December 16, 2024, 01:46:27 PM

~snip~

Maybe there is something wrong with your betting activity. This is why they have asked you to complete the KYC verification quickly. You have gone through similar process on a different casino a few weeks ago. Did they ask you to complete the KYC verification during withdrawal? In which sports event you place your bets? Usually, KYC verification takes long time to complete when proof of address and source of funds verification is required.

I only had a few bets on NCAA men's basketball. And I lost $150 on them. Again, I deposited another $150, didn't bet any more, and about 10 hours later they asked for my ID. Nothing out of the ordinary on my part. I've bet at many places and never had any questions about them. I didn't withdraw anything from Bitsler. Again, I lost $150 and another $150 of my own funds are now in my balance.

Sorry but I don't seem to understand exactly what you mean.
I get the part you said you lost $150 to a bet, and then you deposited another $150 which you didn't use to bet or play any game, but just left the money on your bitsler account.

I also get the part where you said that after about 10 hours after depositing the money you left on your account, bitsler requested that you submit your ID for kyc verification, now, did you submit the requested document for the verification?
If yes, how then did you loose the $150 again?,
If no, you still can not or not supposed to loose the $150 you deposited if actually you didn't play any game or bet with it.
And besides, the casinos supposed to allow you withdraw your deposited fund (minus profit made from winnings) if you refuse to pass kyc verification.

How did you loose the second $150? Maybe explains a bit in details for us all to understand.

Mahdirakib

legendary

Activity: 1946

Merit: 1026

In Search of Incredible

Quote from: kofemaniac on December 17, 2024, 04:19:42 AM

I only had a few bets on NCAA men's basketball. And I lost $150 on them. Again, I deposited another $150, didn't bet any more, and about 10 hours later they asked for my ID. Nothing out of the ordinary on my part. ~

That's strange. Betting sites usually enforce the users to complete the KYC verification during withdrawal. But it was completely different in your case. I'm wondering what has triggered KYC verification on your account. I guess the delay is related to the difference of your physical location and identity documents address. Bitsler KYC verification has two different steps. Did they ask you to complete the 'proof of address' verification?

kofemaniac

newbie

Activity: 0

Merit: 0

Quote from: Mahdirakib on December 17, 2024, 01:41:11 AM

Quote from: kofemaniac on December 16, 2024, 01:46:27 PM

~snip~

Maybe there is something wrong with your betting activity. This is why they have asked you to complete the KYC verification quickly. You have gone through similar process on a different casino a few weeks ago. Did they ask you to complete the KYC verification during withdrawal? In which sports event you place your bets? Usually, KYC verification takes long time to complete when proof of address and source of funds verification is required.

I only had a few bets on NCAA men's basketball. And I lost $150 on them. Again, I deposited another $150, didn't bet any more, and about 10 hours later they asked for my ID. Nothing out of the ordinary on my part. I've bet at many places and never had any questions about them. I didn't withdraw anything from Bitsler. Again, I lost $150 and another $150 of my own funds are now in my balance.

?

Activity: -

Merit: -

Quote from: Mahdirakib on December 17, 2024, 01:41:11 AM

Quote from: kofemaniac on December 16, 2024, 01:46:27 PM

~snip~

Maybe there is something wrong with your betting activity. This is why they have asked you to complete the KYC verification quickly. You have gone through similar process on a different casino a few weeks ago. Did they ask you to complete the KYC verification during withdrawal? In which sports event you place your bets? Usually, KYC verification takes long time to complete when proof of address and source of funds verification is required.

Much time is needed for such cases, and even more - if it already happened and it was something like an accident.
Maybe it's a question of the residence of the OP of the problem.

Mahdirakib

legendary

Activity: 1946

Merit: 1026

In Search of Incredible

Quote from: kofemaniac on December 16, 2024, 01:46:27 PM

~snip~

Maybe there is something wrong with your betting activity. This is why they have asked you to complete the KYC verification quickly. You have gone through similar process on a different casino a few weeks ago. Did they ask you to complete the KYC verification during withdrawal? In which sports event you place your bets? Usually, KYC verification takes long time to complete when proof of address and source of funds verification is required.

kofemaniac

newbie

Activity: 0

Merit: 0

Lost $150 on bets. Put in another $150, Bitsler asked for my documents and banned me from betting and playing in the casino. Moreover, this check has been going on for more than 4 days. "A great" place for entertainment. In the chat they only say that the check is being done by a third-party company, we can only wait. This is a very low level of a modern casino. How much longer should I wait for the funds to be unblocked?!

ovcijisir

sr. member

Activity: 1491

Merit: 320

🐪

@BitSler support
There is ongoing phishing attack on your casino.

Check out this thread for more info:
https://bitcointalksearch.org/topic/m.64831481

It is good idea to inform your users about it and deploy counter measures. Also beware of your website scam copy: bitsler.info

BitSler support

hero member

Activity: 984

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🚨 BTC = $100,000+ 🚨

We're giving away 1 BTC to celebrate!🎁🍾👏
Come get your share of the bread here 💰

jamyr

sr. member

Activity: 1848

Merit: 373

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Quote from: BitSler support on November 28, 2024, 01:18:08 PM

Well, looks like we’ve hit the big 9 today... 🎉🥳 Celebrate with us and score some chest rewards—all the info’s on Telegram! 🎁

Quote from: jamyr on November 25, 2024, 02:40:09 AM

Hey guys we are once again talking about kyc like last year and the other year.
-(Excuse my red appearance courtesy of jollyG) -

Its actually Bitsler 9th bday, (margin of error 7 days)

Theres been 2 JP winners of the GRAND Jackpot (opted in then baaammmm 200k+ that was SICKKK)

Been ahead of you xD

BitSler support

hero member

Activity: 984

Merit: 503

Well, looks like we’ve hit the big 9 today... 🎉🥳 Celebrate with us and score some chest rewards—all the info’s on Telegram! 🎁

shield132

hero member

Activity: 2450

Merit: 948

Metawin.com - Truly the best casino ever

Quote from: avp2306 on November 27, 2024, 05:01:21 PM

Maybe they didn't see much activities here that's why they conclude that project is abandon and no developments happening. Maybe we don't know what the owners do in the background and since they are still running up till know then provably we can really assume that they are still doing fine in the scene.

But we cannot deny some facts that they are one of successful casino running before here and maybe they still got loyal gamblers that's why they are still running and their business still earning some good profits.

They are still operating so by that status we can say that project is not yet abandoned by the owner.

When Bitsler was promoting their casino on Bitcointalk, their biggest rival was crypto-games. As Bitsler increased the budget for signature campaign, crypto-games increased further and when Bitsler went out of the game, crypto-games lowered their payment rate but the interesting thing is that Bitsler stopped promotion but crypto-games is still here without a break.
Btw Bitsler is still doing fine and they are not abandoned. Baryom said that they deprioritized marketing on Bitcointalk and prioritized their budget for other promotions.

jamyr
Are you back? What has happened to you?

jamyr

sr. member

Activity: 1848

Merit: 373

<------

Current mod in the Philippines are : Mandoy , Morewin15 and zShrewd .

Topic: 🔥Sportbook and Casino: BITSLER > $12,500 Daily Wagering contest < (Read 322440 times)