~snip~
Like 'panjul07' has said above, you should contact their live support to know the exact reason. There could be various reasons for a pending withdrawal. Have you checked your mailbox? You should have received an email about your pending withdrawal as 5 days has been passed already.
Not an email and not telling me the exact reason.
Live supports always said:
We're deeply sorry about the inconvenience and unwanted delay.
We have reported this situation and has not been forgotten, of that you may be sure.
As soon as we have an update, we'll contact you again here immediately.
Again, we're sorry and we thank you for your patience.
I'd withdrawed from Bitsler for 5 days,but they didn't pay me yet
Will they paid me?
Its been years since my last withdrawal from Bitsler, but they have instant withdrawal as per my experience.
What is the current status of your withdrawal, is it pending or declined?
If it is pending, means that they are in the process of verification of your withdrawal and maybe your bets as well.
If it is declined, I suggest you to contact support to know what is the reason why it is declined.
It is probably KYC requirement that holds current withdrawal request.
After my last withdrawal they have removed my Nitro while I only used 4-5 out of 7 days Nitro boost. Support didn't even care what I asked and only explanation was I have to increase wager to bring it back, no positive answer for lossback request on level up too. IMO, they can't get new users and doing manual reviews on accounts to find excuses for covering business expenses.
I had my account verified.
The 1st and 2nd withdrawal was instant.
But for the 3th withdrawal it was on hold.