Topic: Sportsbet.io - A Case of Selective Withdrawal Approval and Dubious Practices - page 2. (Read 963 times)
May 09, 2024, 11:24:11 AM
May 09, 2024, 10:25:05 AM
May 08, 2024, 01:22:32 PM
Agree that I don’t know what happened other than intent. If the OP played from a banned jurisdiction at Betcoin and some others, then Betcoin would return his money.
I am sorry, but I can't take you seriously, and I don't trust your neutrality. You seem to be motivated by other factors. Shilling Betcoin while pulling down other bookies you don't like. You remind me of another account (which might actually be your alt account based on the username) that praises Nitrogen Sports on every occasion. Sportsbet can’t keep stealing money. Yesterday Sportsbet stole $500 from an another player claiming attempted double spend using a rule stating “ in our sole discretion”.
It was the same as the last one. At first they accused the player of multi-accounting and the changed to double spend using this rule.
I am not aware of the case and can't comment on your judgement. Regarding double-spending. Sportsbet.io has instant deposits. That means, you can play with your bitcoin even before the transaction confirms on-chain. However, you won't be allowed to withdraw your funds before the deposit transaction has been confirmed on the blockchain. If you attempt to manipulate this feature by double-spending, while at the same time requesting a withdrawal, then I completely agree with the casino for confiscating the player's balance and banning him. If that's what happened. It's manipulation and cheating and deserves to be punished. It was the same as the last one. At first they accused the player of multi-accounting and the changed to double spend using this rule.
7.6 If we determine, in our sole discretion, that you are using the "Double Spend" methodology, the Website shall void all bets and winnings. Specifically, if you win, then confirm your deposit on the Blockchain and attempt to withdraw, all winnings will be confiscated and your account will be closed permanently. We shall also exercise this right where similar activities are attempted from any connected accounts.
One does not mistakenly double-spend a bitcoin transaction. But if the player did so to bump the fees to get a quicker confirmation, it's a completely different matter, as long as the bumped transaction didn't go to another address not under the casino's control.
I find it a little strange that Sportsbet is the only book grabbing deposits for attempted double spends. They started off with multi-accounting and then changed to double spend since the rule is "in their sole discretion". Sportsbet and Stake are the only two that I’ve posted negatively about and it’s due to recent problems. You make a lot of false allegations. I asked Theymos to change my username and he was nice enough to do it. I know that Sportsbet is your favorite book but you have to be objective. I’ve praised BC.game a couple of times recently, "Great job BC.game and all casinos should follow". I don't even have a rating up for them yet. I praised leebit 2 days ago. I praised Trustdice a day or two ago. You also ignore the times that I've stated Sportsbet is correct. I used Betcoin because I could have proved my point if needed. I'll continue to praise the good books and call out the bad. The goal is to help players. You want to back Sportsbet for an obvious theft while being unfair to Nitrobetting. When you were saying untrue things about Nitrobetting, at first I assumed that you didn't know better. Now I know that's not the case. Whenever someone asks why Nitrobetting isn't on your list, you continue to be untruthful even though people corrected you on multiple occasions. You are the last person who should be questioning motives. I have no idea why you keep posting erroneous information on Nitrobetting when you know it’s not true. At the same time, I don’t care why you do it.
I don't think Sportsbet gives bonuses for sports gambling. The other reasons aren't plausible because of the markets bet and dollar amount. No book cares about a $500 bettor in a major market. It's not going to draw attention.
My guess is banned jurisdiction but I could be wrong. The whole point is that no advantage was gained by the bets of the player. We have to start treating these cases as they would with a fiat book. Fiat and crypto have almost identical ToS. Books just apply the ToS differently. I play at crypto books because I don't want to be hassled and believe that the bitcoin price will rise. There's too much hassle going on with some of the crypto books.
My guess is banned jurisdiction but I could be wrong. The whole point is that no advantage was gained by the bets of the player. We have to start treating these cases as they would with a fiat book. Fiat and crypto have almost identical ToS. Books just apply the ToS differently. I play at crypto books because I don't want to be hassled and believe that the bitcoin price will rise. There's too much hassle going on with some of the crypto books.
Assuming that OP did accessing from UK, and thus violate their restricted region ToS, I believe this question you made earlier are now answered?
[...]Sportsbet - give us one reason why a guy would multi-account betting $500 in major markets?
Oh, one thing that I forgot to address on the beginning of our discussion today, that question is actually... wrongly worded. OP was never accused of multi-acc, he simply got his account blocked upon withdrawal request, which now [if we assume the UK theory] become apparent why such situation happened to OP and why would a guy pull a stunt for USD 500 bet.
Nonetheless, moving on, I am still interested in knowing more about your method to "figure out any crime" as it might be beneficial for future cases, so I'd like to repeat, "how do we figure motivation and intent? I assume user's narrative plays a big role in it, so it invites a question of how do we know they tell the truth and not hiding things, thus obscuring his intent and motivation?"
I've done a little bit of everything in the industry although things are 1000x more advanced now with biometrics and AI. If someone thinks they are going to get away with multi-accounting, they are dead wrong. Services such as Veriff are really good. AI is used for betting patterns. All data is being stored.
Back in the day the only worry was multi-accounting and sharps. The only thing that needed to be looked at were bets to see if there was a reason to multi-account. If the bets were all value bets then this player had to be limited or banned. These people also needed to be looked at for multi-accounting because they get banned and limited everywhere. Players that only bet prop bets have to be looked into. Female players are also a red flag for multi-accounting. The thing back in the day is that it was no harm, no foul. The book didn't search for every rule in the ToS or look for loopholes. Deposits weren't being confiscated. Some books even paid out bad lines that other books cancelled. They would give you the choice. Take your winnings and get banned or cancel winnings and keep playing.
Today the books are doing a lot of scamming. If a player breaks an inconsequential rule, by the letter of the law his money can be taken. I believe if there is no intent to cheat a book, then don't take his deposits. Looking at bets speeds up the process. If the bets aren't value bets where you can arb or take the weak side, then there is no advantage to the player. If there's no advantage it's not that big of a deal if you are playing at a banned territory since it's an even playing field. The book let you play there so they can't all of a sudden grab your deposits.
The books that steal deposits have the right to steal by the terms. But what about terms such as "in our sole discretion". If the ToS is against something that a judge would throw out in court, then the ToS should be ignored. If not ignored then us players have to stick together and stop books from taking advantage of us.
If you have players post all their bets, I’ll give you real life examples and tell you if there is ill intent. It’s similar to the last BC.game case.
Quote
I took a look at the OP’s bets. He’s making pre-game bets on major football leagues. There’s no reason to multi-account. What caused the red flag to ask for KYC? I don’t know if you are using Veriff as a third party but they are pretty good with identity but this criminal behavior claim doesn’t seem to hold any validity. There’s no money laundering going on for this amount. If he did something at another book it doesn’t carry over to your book. Player should be paid from my point of view unless I’m missing something. This seems to be an overreach by Veriff or another third party being used.
BC paid and I respect their decision. There wasn’t a lengthy process where BC.game searched to find something irrelevant.
May 08, 2024, 01:18:39 PM
I don't think Sportsbet gives bonuses for sports gambling. The other reasons aren't plausible because of the markets bet and dollar amount. No book cares about a $500 bettor in a major market. It's not going to draw attention.
My guess is banned jurisdiction but I could be wrong. The whole point is that no advantage was gained by the bets of the player. We have to start treating these cases as they would with a fiat book. Fiat and crypto have almost identical ToS. Books just apply the ToS differently. I play at crypto books because I don't want to be hassled and believe that the bitcoin price will rise. There's too much hassle going on with some of the crypto books.
My guess is banned jurisdiction but I could be wrong. The whole point is that no advantage was gained by the bets of the player. We have to start treating these cases as they would with a fiat book. Fiat and crypto have almost identical ToS. Books just apply the ToS differently. I play at crypto books because I don't want to be hassled and believe that the bitcoin price will rise. There's too much hassle going on with some of the crypto books.
Assuming that OP did accessing from UK, and thus violate their restricted region ToS, I believe this question you made earlier are now answered?
[...]Sportsbet - give us one reason why a guy would multi-account betting $500 in major markets?
Oh, one thing that I forgot to address on the beginning of our discussion today, that question is actually... wrongly worded. OP was never accused of multi-acc, he simply got his account blocked upon withdrawal request, which now [if we assume the UK theory] become apparent why such situation happened to OP and why would a guy pull a stunt for USD 500 bet.
Nonetheless, moving on, I am still interested in knowing more about your method to "figure out any crime" as it might be beneficial for future cases, so I'd like to repeat, "how do we figure motivation and intent? I assume user's narrative plays a big role in it, so it invites a question of how do we know they tell the truth and not hiding things, thus obscuring his intent and motivation?"
May 08, 2024, 01:06:09 PM
Agree that I don’t know what happened other than intent. If the OP played from a banned jurisdiction at Betcoin and some others, then Betcoin would return his money.
I am sorry, but I can't take you seriously, and I don't trust your neutrality. You seem to be motivated by other factors. Shilling Betcoin while pulling down other bookies you don't like. You remind me of another account (which might actually be your alt account based on the username) that praises Nitrogen Sports on every occasion. Sportsbet can’t keep stealing money. Yesterday Sportsbet stole $500 from an another player claiming attempted double spend using a rule stating “ in our sole discretion”.
It was the same as the last one. At first they accused the player of multi-accounting and the changed to double spend using this rule.
I am not aware of the case and can't comment on your judgement. Regarding double-spending. Sportsbet.io has instant deposits. That means, you can play with your bitcoin even before the transaction confirms on-chain. However, you won't be allowed to withdraw your funds before the deposit transaction has been confirmed on the blockchain. If you attempt to manipulate this feature by double-spending, while at the same time requesting a withdrawal, then I completely agree with the casino for confiscating the player's balance and banning him. If that's what happened. It's manipulation and cheating and deserves to be punished. It was the same as the last one. At first they accused the player of multi-accounting and the changed to double spend using this rule.
7.6 If we determine, in our sole discretion, that you are using the "Double Spend" methodology, the Website shall void all bets and winnings. Specifically, if you win, then confirm your deposit on the Blockchain and attempt to withdraw, all winnings will be confiscated and your account will be closed permanently. We shall also exercise this right where similar activities are attempted from any connected accounts.
One does not mistakenly double-spend a bitcoin transaction. But if the player did so to bump the fees to get a quicker confirmation, it's a completely different matter, as long as the bumped transaction didn't go to another address not under the casino's control.
May 08, 2024, 12:26:47 PM
I am failed to understand how do you find a connection and similarities of this case with one from BC. How is this case similar with BC and which case is it? OP barely tell us the whole story, and evaded my attempt to breakdown his complaints. I personally think there are a lot more than meet the eyes with OP's case, let alone make a connection on similarities with cases with BC.
And how do you figure motivation and intent, if I may ask? How do we know if someone tell the whole truth and made his intent clear instead of hiding things and distort his intent?
we know there wasn’t ill intent since the only reason to multi-account is to circumvent limits and abuse bonuses. OP did neither.And how do you figure motivation and intent, if I may ask? How do we know if someone tell the whole truth and made his intent clear instead of hiding things and distort his intent?
I’ve seen cases at Betcoin where a player makes bets from a banned jurisdiction. Betcoin cancels winnings and returns the deposit.
Sportsbet has to stop stealing deposits on first time infractions. And if they claim double spend, then prove it instead of using ToS “ in our sole discretion”.
Speaking in general manner, I would like to argue that the reason for multi acc is not strictly to circumvent limit [an action made by casinos where they only allows player to place bet to certain value at max] or abusing bonuses. There are numerous others. Evading ban, evading self-exclusion, manipulating gambling pattern detection [they made new account before their abusive gambling pattern triggered casino's flags], even bypassing limit [as in withdrawal limit, not the betting limit] imposed for an account.
Speaking specifically for this case, how do we know that this player does not abuse bonus or do anything detrimental?
And circling back to my original question, how do we figure motivation and intent? I assume user's narrative plays a big role in it, so it invites a question of how do we know they tell the truth and not hiding things, thus obscuring his intent and motivation?
My guess is banned jurisdiction but I could be wrong. The whole point is that no advantage was gained by the bets of the player. We have to start treating these cases as they would with a fiat book. Fiat and crypto have almost identical ToS. Books just apply the ToS differently. I play at crypto books because I don't want to be hassled and believe that the bitcoin price will rise. There's too much hassle going on with some of the crypto books.
May 08, 2024, 12:10:01 PM
I am failed to understand how do you find a connection and similarities of this case with one from BC. How is this case similar with BC and which case is it? OP barely tell us the whole story, and evaded my attempt to breakdown his complaints. I personally think there are a lot more than meet the eyes with OP's case, let alone make a connection on similarities with cases with BC.
And how do you figure motivation and intent, if I may ask? How do we know if someone tell the whole truth and made his intent clear instead of hiding things and distort his intent?
we know there wasn’t ill intent since the only reason to multi-account is to circumvent limits and abuse bonuses. OP did neither.And how do you figure motivation and intent, if I may ask? How do we know if someone tell the whole truth and made his intent clear instead of hiding things and distort his intent?
I’ve seen cases at Betcoin where a player makes bets from a banned jurisdiction. Betcoin cancels winnings and returns the deposit.
Sportsbet has to stop stealing deposits on first time infractions. And if they claim double spend, then prove it instead of using ToS “ in our sole discretion”.
Speaking in general manner, I would like to argue that the reason for multi acc is not strictly to circumvent limit [an action made by casinos where they only allows player to place bet to certain value at max] or abusing bonuses. There are numerous others. Evading ban, evading self-exclusion, manipulating gambling pattern detection [they made new account before their abusive gambling pattern triggered casino's flags], even bypassing limit [as in withdrawal limit, not the betting limit] imposed for an account.
Speaking specifically for this case, how do we know that this player does not abuse bonus or do anything detrimental?
And circling back to my original question, how do we figure motivation and intent? I assume user's narrative plays a big role in it, so it invites a question of how do we know they tell the truth and not hiding things, thus obscuring his intent and motivation?
May 08, 2024, 11:42:42 AM
This case is the same as the one against BC.game. In both instances the players made bets in major sports leagues. Here it's NBA and EPL. There's no reason to multi-account. BC.game made the right decision and decided to pay the player. Sportsbet should do the same.
When trying to figure out any crime, look for the motivation and intent to commit a crime. The OP has no reason to commit a crime here and multi-account. The dollar amounts aren't circumventing limits and the lines are never advantageous at Sportsbet. Pay the player.
Sportsbet - give us one reason why a guy would multi-account betting $500 in major markets?
When trying to figure out any crime, look for the motivation and intent to commit a crime. The OP has no reason to commit a crime here and multi-account. The dollar amounts aren't circumventing limits and the lines are never advantageous at Sportsbet. Pay the player.
Sportsbet - give us one reason why a guy would multi-account betting $500 in major markets?
I am failed to understand how do you find a connection and similarities of this case with one from BC. How is this case similar with BC and which case is it? OP barely tell us the whole story, and evaded my attempt to breakdown his complaints. I personally think there are a lot more than meet the eyes with OP's case, let alone make a connection on similarities with cases with BC.
And how do you figure motivation and intent, if I may ask? How do we know if someone tell the whole truth and made his intent clear instead of hiding things and distort his intent?
I’ve seen cases at Betcoin where a player makes bets from a banned jurisdiction. Betcoin cancels winnings and returns the deposit.
Sportsbet has to stop stealing deposits on first time infractions. And if they claim double spend, then prove it instead of using ToS “ in our sole discretion”.
Here's the latest case changed from multi-account to double spend.
Quote
They disabled my account with 500$ balance
My username is Example6578, and they took 500$ from me. I deposited money to this website, first of all they dont allow me to withdrawal and ask me for KYC which I did. And then they rejected my withdrawal again and asked me via email for KYC again. I did everything they asked and then they blocked my account and said that I have another account Solarwind70, which is not true...
And now I am not able to login and my funds are gone they took everything from my account.. I dont know what I should do now, take care. They dont answering anymore via email, which is also a sad story for me
UPDATE: IT IS NOT TRUE, PLEASE BE CAREFUL EVERYONE
Date of experience: May 06, 2024
My username is Example6578, and they took 500$ from me. I deposited money to this website, first of all they dont allow me to withdrawal and ask me for KYC which I did. And then they rejected my withdrawal again and asked me via email for KYC again. I did everything they asked and then they blocked my account and said that I have another account Solarwind70, which is not true...
And now I am not able to login and my funds are gone they took everything from my account.. I dont know what I should do now, take care. They dont answering anymore via email, which is also a sad story for me
UPDATE: IT IS NOT TRUE, PLEASE BE CAREFUL EVERYONE
Date of experience: May 06, 2024
Quote
Hello Example6578,
Thank you for sharing your feedback and we’re sorry to hear that your experience on our platform hasn’t been positive.
Our top priority is to provide an experience that’s Fun, Fast, and Fair for all users, while strictly adhering to our set of guidelines. This creates a sense of confidence and security in our community.
After a thorough investigation by our Player Safety and Assurance Team, it was determined that there was a violation of rule 7.6 in our Terms and Conditions, which you can read here: https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions.
We appreciate your understanding that this decision is final and will not be subject to further review. If you have any further questions or concerns, please feel free to email us at [email protected].
Best regards,
William
Sportsbet.io Staff
Thank you for sharing your feedback and we’re sorry to hear that your experience on our platform hasn’t been positive.
Our top priority is to provide an experience that’s Fun, Fast, and Fair for all users, while strictly adhering to our set of guidelines. This creates a sense of confidence and security in our community.
After a thorough investigation by our Player Safety and Assurance Team, it was determined that there was a violation of rule 7.6 in our Terms and Conditions, which you can read here: https://sportsbet.io/help-centre/help-other/help-other-terms-and-conditions/general-terms-conditions.
We appreciate your understanding that this decision is final and will not be subject to further review. If you have any further questions or concerns, please feel free to email us at [email protected].
Best regards,
William
Sportsbet.io Staff
May 08, 2024, 11:34:42 AM
This case is the same as the one against BC.game. In both instances the players made bets in major sports leagues. Here it's NBA and EPL. There's no reason to multi-account. BC.game made the right decision and decided to pay the player. Sportsbet should do the same.
When trying to figure out any crime, look for the motivation and intent to commit a crime. The OP has no reason to commit a crime here and multi-account. The dollar amounts aren't circumventing limits and the lines are never advantageous at Sportsbet. Pay the player.
Sportsbet - give us one reason why a guy would multi-account betting $500 in major markets?
When trying to figure out any crime, look for the motivation and intent to commit a crime. The OP has no reason to commit a crime here and multi-account. The dollar amounts aren't circumventing limits and the lines are never advantageous at Sportsbet. Pay the player.
Sportsbet - give us one reason why a guy would multi-account betting $500 in major markets?
I am failed to understand how do you find a connection and similarities of this case with one from BC. How is this case similar with BC and which case is it? OP barely tell us the whole story, and evaded my attempt to breakdown his complaints. I personally think there are a lot more than meet the eyes with OP's case, let alone make a connection on similarities with cases with BC.
And how do you figure motivation and intent, if I may ask? How do we know if someone tell the whole truth and made his intent clear instead of hiding things and distort his intent?
May 08, 2024, 11:21:40 AM
When trying to figure out any crime, look for the motivation and intent to commit a crime. The OP has no reason to commit a crime here and multi-account. The dollar amounts aren't circumventing limits and the lines are never advantageous at Sportsbet. Pay the player.
Sportsbet - give us one reason why a guy would multi-account betting $500 in major markets?
You can't possibly know what has happened here and what the player isn't telling us. There are so many questions left unanswered, and it seems he is only sharing what he wants to share. He said that he talked to Steve, but we don't know what about. Judging by his last post, it's got something to do with the United Kingdom. The UK is a restricted jurisdiction on Sportsbet.io. It begs the question, how did he register and play at the casino if he is from there? I am not saying Sportsbet decision is the right call, but I am saying there isn't enough information here to side with either party. Sportsbet - give us one reason why a guy would multi-account betting $500 in major markets?
Sportsbet can’t keep stealing money. Yesterday Sportsbet stole $500 from an another player claiming attempted double spend using a rule stating “ in our sole discretion”.
It was the same as the last one. At first they accused the player of multi-accounting and the changed to double spend using this rule.
Quote
7.6 If we determine, in our sole discretion, that you are using the "Double Spend" methodology, the Website shall void all bets and winnings. Specifically, if you win, then confirm your deposit on the Blockchain and attempt to withdraw, all winnings will be confiscated and your account will be closed permanently. We shall also exercise this right where similar activities are attempted from any connected accounts.
Some of their rules in their ToS would be thrown out in court. Sportsbet took deposits again.
May 08, 2024, 10:34:20 AM
When trying to figure out any crime, look for the motivation and intent to commit a crime. The OP has no reason to commit a crime here and multi-account. The dollar amounts aren't circumventing limits and the lines are never advantageous at Sportsbet. Pay the player.
Sportsbet - give us one reason why a guy would multi-account betting $500 in major markets?
You can't possibly know what has happened here and what the player isn't telling us. There are so many questions left unanswered, and it seems he is only sharing what he wants to share. He said that he talked to Steve, but we don't know what about. Judging by his last post, it's got something to do with the United Kingdom. The UK is a restricted jurisdiction on Sportsbet.io. It begs the question, how did he register and play at the casino if he is from there? I am not saying Sportsbet decision is the right call, but I am saying there isn't enough information here to side with either party. Sportsbet - give us one reason why a guy would multi-account betting $500 in major markets?
May 08, 2024, 08:51:12 AM
This process of fairness should not only apply to BC Game and Sportsbet it should be the same for all online gaming/casino websites. All of those businesses should always be conducting themselves with the utmost professionalism but what everybody has to accept is that their customers are willingly registering themselves and accepting the Terms and Conditions.
What that effectively means is the OP was not forced to register and play there, on the contrary he opted to deposit funds there in order to place bets. As of yet he has not even fully explained what the background to his allegation was therefore it would not be appropriate to jump to conclusions and state Sportsbet should pay the OP. Let the OP explain what happened first.
If we have seen the last of the OP before he provides detailed explanations about what he claims happened, in that scenario this allegation should not be taken seriously.
What that effectively means is the OP was not forced to register and play there, on the contrary he opted to deposit funds there in order to place bets. As of yet he has not even fully explained what the background to his allegation was therefore it would not be appropriate to jump to conclusions and state Sportsbet should pay the OP. Let the OP explain what happened first.
If we have seen the last of the OP before he provides detailed explanations about what he claims happened, in that scenario this allegation should not be taken seriously.
This case is the same as the one against BC.game. In both instances the players made bets in major sports leagues. Here it's NBA and EPL. There's no reason to multi-account. BC.game made the right decision and decided to pay the player. Sportsbet should do the same.
When trying to figure out any crime, look for the motivation and intent to commit a crime. The OP has no reason to commit a crime here and multi-account. The dollar amounts aren't circumventing limits and the lines are never advantageous at Sportsbet. Pay the player.
Sportsbet - give us one reason why a guy would multi-account betting $500 in major markets?
When trying to figure out any crime, look for the motivation and intent to commit a crime. The OP has no reason to commit a crime here and multi-account. The dollar amounts aren't circumventing limits and the lines are never advantageous at Sportsbet. Pay the player.
Sportsbet - give us one reason why a guy would multi-account betting $500 in major markets?
May 07, 2024, 05:36:46 PM
This case is the same as the one against BC.game. In both instances the players made bets in major sports leagues. Here it's NBA and EPL. There's no reason to multi-account. BC.game made the right decision and decided to pay the player. Sportsbet should do the same.
When trying to figure out any crime, look for the motivation and intent to commit a crime. The OP has no reason to commit a crime here and multi-account. The dollar amounts aren't circumventing limits and the lines are never advantageous at Sportsbet. Pay the player.
Sportsbet - give us one reason why a guy would multi-account betting $500 in major markets?
When trying to figure out any crime, look for the motivation and intent to commit a crime. The OP has no reason to commit a crime here and multi-account. The dollar amounts aren't circumventing limits and the lines are never advantageous at Sportsbet. Pay the player.
Sportsbet - give us one reason why a guy would multi-account betting $500 in major markets?
May 07, 2024, 01:08:49 PM
I'd like to acknowledge Steve from Sportsbet.io for his efforts in addressing my withdrawal issues. While it's clear he has done what he can, unfortunately, he doesn't have the authority to overturn decisions made by the security and safety team. Thanks, Steve, for your assistance throughout this process. It's a tough situation, but your effort hasn't gone unnoticed.
I have gone through the four posts you have made and noted there are far too many parts of the story/situation that could be elaborated on but you never did. If the story was presented in full, I think there would not have been some of the questions that come to mind now.Did you use a VPN? Are you located in one part of the world but used an IP address for another to breach the Terms and Conditions you willingly accepted when you registered at Sportsbet?
You never explained your side of the story in full and now with the link for UK based (potential) customers, you have given the impression you are from the UK but it raised more questions because UK residents are not allowed to use the website.
About the case, have you done the KYC verification or did you refuse it?
I am not stating there is something untoward on his part but the OP should have mentioned that at the first opportunity in order to be open, clear, concise and honest. If he had presented a comprehensive review of the version of events as he saw them unfold questions about KYC, AML, VPN and his location would not need to asked as that information would already have been put out there.The next question is why would the OP omit key information in his complaint?
May 07, 2024, 06:06:14 AM
Betcoin, Nitrobetting and ParlayPlus are pretty good as far as not asking for KYC. If they ask, you've done something wrong. Stake and Sportsbet are bad with KYC since innocent people seem to be getting caught in the net. Delays can be long. Maverick and Roobet are mandatory KYC. The rest are in the middle as far as sportsbooks go.
Not really.
Nitrobetting aka Nitrogensports held my money hostage for weeks many years ago. They asked me to verify and log in with a "unique IP", not even allowing to use my phone carrier IP, it was hilarious.
And even after I took care of absolutely everything they still let me wait around 5 weeks to finally let me withdraw.
Of course they had their baseless multi account question like "what is your connection to user 12345678", which was total nonsense.
So please don't name a site like nitro to be trustworthy, KYC free, and so on, because they are not.
Sure KYC might be annoying but sportsbet.io and stake both gave me 0 troubles regarding that, I verified right after registering and was never asked for anything again. Sure I am not a fan of stake overall, they deceived their players a lot with promises that were never upheld, but KYC was never an issue, just the empty promises.
May 07, 2024, 05:46:13 AM
Betcoin, Nitrobetting and ParlayPlus are pretty good as far as not asking for KYC. If they ask, you've done something wrong. Stake and Sportsbet are bad with KYC since innocent people seem to be getting caught in the net. Delays can be long. Maverick and Roobet are mandatory KYC. The rest are in the middle as far as sportsbooks go.
Not really.
Nitrobetting aka Nitrogensports held my money hostage for weeks many years ago. They asked me to verify and log in with a "unique IP", not even allowing to use my phone carrier IP, it was hilarious.
And even after I took care of absolutely everything they still let me wait around 5 weeks to finally let me withdraw.
Of course they had their baseless multi account question like "what is your connection to user 12345678", which was total nonsense.
So please don't name a site like nitro to be trustworthy, KYC free, and so on, because they are not.
Sure KYC might be annoying but sportsbet.io and stake both gave me 0 troubles regarding that, I verified right after registering and was never asked for anything again. Sure I am not a fan of stake overall, they deceived their players a lot with promises that were never upheld, but KYC was never an issue, just the empty promises.
May 06, 2024, 02:24:40 PM
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https://www.bettinginstitute.co.uk/how-to-bet/sportsbetio-uk-review/
Established in 2019, Sportsbet.io is an online gambling platform specializing in cryptocurrency betting, including Bitcoin. However, due to the UK Gambling Commission's concerns about cryptocurrencies potentially increasing the risks of money laundering and illegal activities, UK fans are redirected from Sportsbet.io to a different site.
UK Operations and Regulations:In the UK, gamblers are restricted to www.sportsbetio.uk and cannot access www.sportsbet.io. The UK site is operated by TGP Europe Ltd, which holds a UK operational license and is regulated by the UK Gambling Commission. TGP Europe is based in the Isle of Man, known for its offshore financial services.
Cryptocurrency and Market Focus:While Sportsbetio.uk avoids mentioning cryptocurrencies, aligning with stringent UK regulations, the international site, Sportsbet.io, advertises itself as a hub for cryptocurrency betting. It boasts of being "the freest betting platform worldwide," accepting currencies like Bitcoin, Ethereum, and Ripple. Despite sponsoring Premier League football clubs, Sportsbet.io's marketing and operational strategies suggest that their primary target audience is not UK residents but likely bettors in Asian countries where regulations might be more permissive regarding cryptocurrency gambling.
While Sportsbet.io invests heavily in promotion, notably through sponsorship of Premier League football clubs, they seem to neglect crucial aspects of customer experience and loyalty. This contradiction is stark, considering the platform's heavy marketing outlay. It appears that despite their high visibility in the sports world, their actual commitment to user satisfaction and trust falls short.
I've learned that disgruntled users are starting to organize through social media to expose the questionable practices of Sportsbet.io. They are gathering information across various platforms including Reddit in the US, TikTok, X (formerly Twitter), and Xiaohongshu in China, to share their negative experiences and warn potential users. This grassroots movement highlights a growing dissatisfaction with how Sportsbet.io handles its operations, particularly concerning the transparency and fairness of withdrawals and the use of KYC as a gatekeeping tool.
These actions by users reflect a deep-seated frustration and a drive to hold Sportsbet.io accountable, urging potential bettors to reconsider their choice of platform. The company's focus appears to be more on expansion and less on the quality of service provided to its existing user base, a strategy that might ultimately tarnish their reputation and undermine their promotional efforts.
Books that advertise the heaviest, Stake, 1xBet, Sportsbet, have become the worst for players. Lots of KYC, delays and outright left of winnings and deposits. They should spend more money on competent employees rather than all advertising. https://www.bettinginstitute.co.uk/how-to-bet/sportsbetio-uk-review/
Established in 2019, Sportsbet.io is an online gambling platform specializing in cryptocurrency betting, including Bitcoin. However, due to the UK Gambling Commission's concerns about cryptocurrencies potentially increasing the risks of money laundering and illegal activities, UK fans are redirected from Sportsbet.io to a different site.
UK Operations and Regulations:In the UK, gamblers are restricted to www.sportsbetio.uk and cannot access www.sportsbet.io. The UK site is operated by TGP Europe Ltd, which holds a UK operational license and is regulated by the UK Gambling Commission. TGP Europe is based in the Isle of Man, known for its offshore financial services.
Cryptocurrency and Market Focus:While Sportsbetio.uk avoids mentioning cryptocurrencies, aligning with stringent UK regulations, the international site, Sportsbet.io, advertises itself as a hub for cryptocurrency betting. It boasts of being "the freest betting platform worldwide," accepting currencies like Bitcoin, Ethereum, and Ripple. Despite sponsoring Premier League football clubs, Sportsbet.io's marketing and operational strategies suggest that their primary target audience is not UK residents but likely bettors in Asian countries where regulations might be more permissive regarding cryptocurrency gambling.
While Sportsbet.io invests heavily in promotion, notably through sponsorship of Premier League football clubs, they seem to neglect crucial aspects of customer experience and loyalty. This contradiction is stark, considering the platform's heavy marketing outlay. It appears that despite their high visibility in the sports world, their actual commitment to user satisfaction and trust falls short.
I've learned that disgruntled users are starting to organize through social media to expose the questionable practices of Sportsbet.io. They are gathering information across various platforms including Reddit in the US, TikTok, X (formerly Twitter), and Xiaohongshu in China, to share their negative experiences and warn potential users. This grassroots movement highlights a growing dissatisfaction with how Sportsbet.io handles its operations, particularly concerning the transparency and fairness of withdrawals and the use of KYC as a gatekeeping tool.
These actions by users reflect a deep-seated frustration and a drive to hold Sportsbet.io accountable, urging potential bettors to reconsider their choice of platform. The company's focus appears to be more on expansion and less on the quality of service provided to its existing user base, a strategy that might ultimately tarnish their reputation and undermine their promotional efforts.
May 06, 2024, 02:06:44 PM
I'd like to acknowledge Steve from Sportsbet.io for his efforts in addressing my withdrawal issues. While it's clear he has done what he can, unfortunately, he doesn't have the authority to overturn decisions made by the security and safety team. Thanks, Steve, for your assistance throughout this process. It's a tough situation, but your effort hasn't gone unnoticed.
I'd like to see that my wall of text --that's located above the post you replied to-- was not there just to be a decoration, and I find it rather hard for you to miss it by accident. May I ask why you don't bother to address any of them?
May 06, 2024, 11:41:17 AM
UK Residents: Don’t Register With Sportsbetio.uk Before You Read This!
https://www.bettinginstitute.co.uk/how-to-bet/sportsbetio-uk-review/
I have tried to access Sportsbet.io with a UK IP address and I get a notification on my screen that Sportsbet.io isn't available for users in the United Kingdom. There is also a button to redirect to Sportsbetio.uk. https://www.bettinginstitute.co.uk/how-to-bet/sportsbetio-uk-review/
I am confused about your case. What site did you initially register and play on? The main domain or the UK domain?
If you played on the main domain with a UK IP, how was that possible? Maybe Sportsbet didn't have this ban for UK players at the time. Did you use a VPN or some other way to mask your location?
About the case, have you done the KYC verification or did you refuse it?
May 06, 2024, 04:46:10 AM
UK Residents: Don’t Register With Sportsbetio.uk Before You Read This!
https://www.bettinginstitute.co.uk/how-to-bet/sportsbetio-uk-review/
Established in 2019, Sportsbet.io is an online gambling platform specializing in cryptocurrency betting, including Bitcoin. However, due to the UK Gambling Commission's concerns about cryptocurrencies potentially increasing the risks of money laundering and illegal activities, UK fans are redirected from Sportsbet.io to a different site.
UK Operations and Regulations:In the UK, gamblers are restricted to www.sportsbetio.uk and cannot access www.sportsbet.io. The UK site is operated by TGP Europe Ltd, which holds a UK operational license and is regulated by the UK Gambling Commission. TGP Europe is based in the Isle of Man, known for its offshore financial services.
Cryptocurrency and Market Focus:While Sportsbetio.uk avoids mentioning cryptocurrencies, aligning with stringent UK regulations, the international site, Sportsbet.io, advertises itself as a hub for cryptocurrency betting. It boasts of being "the freest betting platform worldwide," accepting currencies like Bitcoin, Ethereum, and Ripple. Despite sponsoring Premier League football clubs, Sportsbet.io's marketing and operational strategies suggest that their primary target audience is not UK residents but likely bettors in Asian countries where regulations might be more permissive regarding cryptocurrency gambling.
While Sportsbet.io invests heavily in promotion, notably through sponsorship of Premier League football clubs, they seem to neglect crucial aspects of customer experience and loyalty. This contradiction is stark, considering the platform's heavy marketing outlay. It appears that despite their high visibility in the sports world, their actual commitment to user satisfaction and trust falls short.
I've learned that disgruntled users are starting to organize through social media to expose the questionable practices of Sportsbet.io. They are gathering information across various platforms including Reddit in the US, TikTok, X (formerly Twitter), and Xiaohongshu in China, to share their negative experiences and warn potential users. This grassroots movement highlights a growing dissatisfaction with how Sportsbet.io handles its operations, particularly concerning the transparency and fairness of withdrawals and the use of KYC as a gatekeeping tool.
These actions by users reflect a deep-seated frustration and a drive to hold Sportsbet.io accountable, urging potential bettors to reconsider their choice of platform. The company's focus appears to be more on expansion and less on the quality of service provided to its existing user base, a strategy that might ultimately tarnish their reputation and undermine their promotional efforts.
https://www.bettinginstitute.co.uk/how-to-bet/sportsbetio-uk-review/
Established in 2019, Sportsbet.io is an online gambling platform specializing in cryptocurrency betting, including Bitcoin. However, due to the UK Gambling Commission's concerns about cryptocurrencies potentially increasing the risks of money laundering and illegal activities, UK fans are redirected from Sportsbet.io to a different site.
UK Operations and Regulations:In the UK, gamblers are restricted to www.sportsbetio.uk and cannot access www.sportsbet.io. The UK site is operated by TGP Europe Ltd, which holds a UK operational license and is regulated by the UK Gambling Commission. TGP Europe is based in the Isle of Man, known for its offshore financial services.
Cryptocurrency and Market Focus:While Sportsbetio.uk avoids mentioning cryptocurrencies, aligning with stringent UK regulations, the international site, Sportsbet.io, advertises itself as a hub for cryptocurrency betting. It boasts of being "the freest betting platform worldwide," accepting currencies like Bitcoin, Ethereum, and Ripple. Despite sponsoring Premier League football clubs, Sportsbet.io's marketing and operational strategies suggest that their primary target audience is not UK residents but likely bettors in Asian countries where regulations might be more permissive regarding cryptocurrency gambling.
While Sportsbet.io invests heavily in promotion, notably through sponsorship of Premier League football clubs, they seem to neglect crucial aspects of customer experience and loyalty. This contradiction is stark, considering the platform's heavy marketing outlay. It appears that despite their high visibility in the sports world, their actual commitment to user satisfaction and trust falls short.
I've learned that disgruntled users are starting to organize through social media to expose the questionable practices of Sportsbet.io. They are gathering information across various platforms including Reddit in the US, TikTok, X (formerly Twitter), and Xiaohongshu in China, to share their negative experiences and warn potential users. This grassroots movement highlights a growing dissatisfaction with how Sportsbet.io handles its operations, particularly concerning the transparency and fairness of withdrawals and the use of KYC as a gatekeeping tool.
These actions by users reflect a deep-seated frustration and a drive to hold Sportsbet.io accountable, urging potential bettors to reconsider their choice of platform. The company's focus appears to be more on expansion and less on the quality of service provided to its existing user base, a strategy that might ultimately tarnish their reputation and undermine their promotional efforts.
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