SPORTSBET.io falsely accuses me of multi-accounting, and REFUSES to pay my money - page 2.

BenCodie

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Here are the images for you:

Quote from: anonymousxm on August 22, 2023, 06:54:48 AM

Finally they turned out to be BIG SCAMMERS, they have stolen MY DEPOSIT, and the profits generated, they have invented an incredible Matrix type movie, instead of telling me that they do not want to pay from the first hour and it would have been simpler for everyone. Does anyone know any way to report these scammers to the consumer?

The first excuse was multi accounts, obviously I do not have multi accounts, and they have not had proof, so they have invented the movie you see there, I just registered, deposited, played, and to withdraw I did my KYC correctly and everything legal, I find it embarrassing that they act in these ways, committing a crime because they are stealing my initial deposit, and that is my own money, not only refuse to pay legal earnings, in addition to this they steal. I warn you so that no one plays on this site, and if someone helps me with some way to denounce, I would be grateful. Thanks.

Quote from: sportsbet.io on August 24, 2023, 03:28:31 AM

Hi Guys,

this was recently brought to my attention, let me look into it for you..

regards,

Steve.
Sportsbet.io

How about all of the users who don't know how to speak English fluently like anonymousxm, and all of the users who don't have the emotional patience or thought to make a thread here on bitcointalk? How many more consumers and value of BTC are locked because of ridiculous/impossible KYC restrictions/conditions?

I've investigated many complaints and I say that you are lucky so many users are in your pocket, or else you and your business would not exist here.

sportsbet.io

legendary

Activity: 2661

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Make winning bets on sports with sportsbet.io!

Hi Guys,

this was recently brought to my attention, let me look into it for you..

regards,

Steve.
Sportsbet.io

logfiles

copper member

Activity: 2170

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Top Crypto Casino

I think, if I understand their email clearly, your recent account was closed for multi-accounting in a way that your alleged previous account or accounts were banned from the platform from breach of another set of terms of service which was manipulation through double spending.
The KYC verification was part of the investigation to confirm if you were innocent or not.

I have no power to know if this is true or false, since casinos don't usually share their investigation reports to the public. Perhaps you should try using mediator platforms like casinoguru if you are very confident that you are not guilty.

anonymousxm

newbie

Activity: 17

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I have already sent them everything they asked for, and first they accused me of violating some terms that I had not violated, and now they are accusing me of violating other terms, that I don't even know what they mean. Not only this but they have closed my account with ALL the money inside, including MY initial DEPOSIT, I do not know any representative of the forum, Please help me with my case because this is unfair.

Mate2237

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These are some of the reasons why I don't like use big amount to place bet because the stories that are coming from online casinos is not really interesting my mind. Sportsbet.io is one of the respected casino games or platforms I know because I have seen reputable members in the forum using Sportsbet.io so when I see your accusation thread I was thinking if it is real or not. But that is not withstanding, if you know the representative in the forum, you can contact the user to explain everything to him with all the evidences and see if he can help.

And since you said, you do not have multiple accounts, and if you are sincere about it then the matter will be resolved just clam down and present your documents and explain yourself.

anonymousxm

newbie

Activity: 17

Merit: 0

Finally they turned out to be BIG SCAMMERS, they have stolen MY DEPOSIT, and the profits generated, they have invented an incredible Matrix type movie, instead of telling me that they do not want to pay from the first hour and it would have been simpler for everyone. Does anyone know any way to report these scammers to the consumer?

https://hizliresim.com/ojnc7eg

https://hizliresim.com/ilhqxy2

https://hizliresim.com/gvdqtfr

The first excuse was multi accounts, obviously I do not have multi accounts, and they have not had proof, so they have invented the movie you see there, I just registered, deposited, played, and to withdraw I did my KYC correctly and everything legal, I find it embarrassing that they act in these ways, committing a crime because they are stealing my initial deposit, and that is my own money, not only refuse to pay legal earnings, in addition to this they steal. I warn you so that no one plays on this site, and if someone helps me with some way to denounce, I would be grateful. Thanks.

anonymousxm

newbie

Activity: 17

Merit: 0

Yes, I will wait no problem, I know that holidays don't count, thank you.

logfiles

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Quote from: anonymousxm on August 14, 2023, 05:36:36 PM

I was told to wait 5 days, hopefully they will act correctly and give me my legally obtained earnings.

As per the email they wrote back to you, they said 05 Business days and not 5 days. There is a difference and I hope you know it. Weekend days do not count. So please be a little more patient as we wait for their response.

anonymousxm

newbie

Activity: 17

Merit: 0

No, in my house nobody else plays in this casino, as I say, I have nobody close to me that plays, only a couple of friends, and they don't have this problem in their accounts. I really hope that the Sportsbet team will solve this situation quickly, in the meantime I will continue to wait for the 5 days that they told me.

SamReomo

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Quote from: anonymousxm on August 14, 2023, 09:29:17 PM

Well I hope so, because with my KYC there are no more accounts, and I made a legal use at all times of your casino and complying with your policies, I hope you unlock my money fast. thanks to all. Undecided

I agree with @holydarkness that if no one else has created accounts with your KYC details then you'll surely get your money back. Sports Bet is among the top trusted casinos out there and they won't do anything wrong to degrade their reputation for just $1200. You should try to continue your conversation with the support team and I'm sure that if everything is right from your side then you'll surely get your money.

holydarkness

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Yes, I'm an asshole

Quote from: anonymousxm on August 14, 2023, 09:29:17 PM

Well I hope so, because with my KYC there are no more accounts, and I made a legal use at all times of your casino and complying with your policies, I hope you unlock my money fast. thanks to all. Undecided

On that case, if your story is what actually happened and it's a simple mix up, you can rest assured that SB will sort everything up. For the time being, I noticed no one asked you yet if you're the only one accessing SB in your home. Are you?

anonymousxm

newbie

Activity: 17

Merit: 0

Well I hope so, because with my KYC there are no more accounts, and I made a legal use at all times of your casino and complying with your policies, I hope you unlock my money fast. thanks to all. Undecided

holydarkness

legendary

Activity: 2632

Merit: 1462

Yes, I'm an asshole

There were not enough evidences to conclude your situation here to determine what's really going on. I will try to reach SB's representatives and see what he thought about this matter and give SB's side of the story. They are very attentive and handled cases fairly if it's proven to be a simple misunderstanding. Please give more time and wait a moment for my PM to be notified by them.

anonymousxm

newbie

Activity: 17

Merit: 0

http://hizliresim.com/enu893v
I was told to wait 5 days, hopefully they will act correctly and give me my legally obtained earnings.

anonymousxm

newbie

Activity: 17

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I'm not that guy, but I saw his post and realized it was the same case, so I proceeded as he did.

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Quote from: anonymousxm on August 14, 2023, 01:17:41 PM

No, I don't have any more accounts with my KYC, just one. I always use wifi, but I doubt very much that no one close to me plays at this casino, apart from a friend or two. And in the case of the VPN, there are times when PrivadoVPN opens on my PC and connects by itself, but I don't see this as a reason to take my money away.

It certainly may not be the reason to take your money, but now the task is to prove that you are not multi-accounting. I suggest you keep engaging with Sportbet support and other necessary parties for a possible resolution.

Sportsbet spend way too much on promotions, I don't think they would bend that low to scam off a customer his $1,200

Try contacting this guy and see if he can get you a quicker response sportsbet.io
There have been similar cases of multi-accounting in the past, but they would then get resolved well like this one -SPORTSBET.io accuse me with multi accounting and DONT PAY MY WINNINGS (Though your posting style looks the same in both scam accusations, are you the same person?)

anonymousxm

newbie

Activity: 17

Merit: 0

No, I don't have any more accounts with my KYC, just one. I always use wifi, but I doubt very much that no one close to me plays at this casino, apart from a friend or two. And in the case of the VPN, there are times when PrivadoVPN opens on my PC and connects by itself, but I don't see this as a reason to take my money away.

acroman08

legendary

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did you use VPN? it could have been the reason why sportsbet.io thinks that you have other accounts. I've seen threads created on this board in the past where the complainant says they have been accused of multi-accounting despite not having other accounts. In the end, the complainant admitted that he used VPN to access the gambling site.

crwth

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Activity: 2940

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https://linktr.ee/crwthopia

I think they have flagged you because your identity might have been used by another account? Or have you had any lost accounts that did KYC before? I'm not sure why they would flag your account if there's no infractions or something.

Topic: SPORTSBET.io falsely accuses me of multi-accounting, and REFUSES to pay my money - page 2. (Read 705 times)