Hi everyone,
Lately I found out that sportsbet.io lowers my odds. I have compared with 2 browsers, one connected with my account and the other one not. I have seen nearly a 2% difference on odds' values
ex on Leeds vs MU:
https://freeimage.host/i/capture.1T4ZEGEvery market I have checked, it is the same.
I have contacted the support by chat a first time and I had the following answer:
"Odds are subject to change, and can also change based on individual accounts activity, betting behaviour and history. "
"The odds you see are based on your accounts previous betting activity."
" Upon review, we can assure that our betting limits depend on multiple factors such as sport, league, market, account and time of bet placement. We have different limits for different leagues, and we regularly review our business and make decisions around our total exposure which takes into account sports, competitions, events, markets. "I wanted to have further explanations just like how long will I have this limitation or What is the criteria or the specific betting activity that has lead to this situation, but the chat was already closed. So I contacted the chat again, a support guy asked me for a screenshot which I have provided. Then I received this answer from support:
"
Thank you for your patience. As explained before, Bet Limits are set from account to account based on your betting activity. Kindly note that as per terms and conditions, we reserve the right to have limits set depending on the account. Also, I would like to inform you that we have already explained this to you in another opportunity, if you keep insisting on this matter, you will have your chat privileges revoked."
Is it me or do I feel like the roles are reversed ?!!!!!
My only explanation is that I bet a lot this month with a lot of success and to stop all that, they decide to lower my odds. It is not a market/event/competition issue. I have tried many of them and it's the same.
Has anyone been in the same situation?
