Topic: 🚀 Sportsbet.io - Proud partner of Southampton FC 🚀 - page 1004. (Read 410331 times)

I am preparing a scam accusation report against Sportsbet.io for this weeks promotion.

Based on peoples opinions on this I will either rescind my complaint or consider following up with the relevant gambling licensing authorities and pursuing any legal options.

Having spoken to several customer service representatives regarding a refund of the: "Real MoneyBack Promotion EFL Cup Final" promotion I haven't gotten anywhere.

This complaint is two-fold.

Firstly:

I placed a 100mBTC bet on Man Utd to win in 90 mins first. I then realised I made a mistake and the promotion specified the bet had to be placed on Southampton to win in 90 mins. I wanted to double check with support that if I placed another bet on Southampton now that it would qualify. I did this and they confirmed this to me.


However I am told now that my bet didn't qualify.

Secondly:

The terms dictating this are dubious at best.

3. MoneyBack pays back the bet stake up to 100 mBTC and applies to the user's first bet if it meets the promotional requirements.

"if it meets the promotional requirements" since it wasn't placed on the correct selection it did not meet the promotional requirements.

Also

1. The offer is valid on pre-live single bets of minimum 10 mBTC placed on the specified market/s and/or selection/s.

"specified" the selection specified applying to the promotion was Southampton in 90 mins.

Screenshots:


After following up with Live Chat as per there general terms and conditions section 5. Complaints I have sent an email to complain. I received a similar answer stating T&C's. See screenshot below:

The reply did confuse me because of this sentence: "Please be noted that your second bet did not qualify for MoneyBack because it was the first one that did, even though it was settled as a win"

Hang on a sec, my Man Utd bet didn't qualify as you can see from the promotion details above it was only bets on Southampton to win which qualified. So what do they mean? Is this even admitting that if my first bet didn't qualify for the Cashback (which it didn't), then my second bet on Southampton is indeed valid

I have used Sportsbet.io for a long time as a user and an affiliate and have only had good experiences there. It's only 0.1 BTC but I am disappointed at how this is being treated.

Please give me your thoughts on this.

Thanks!

Link to scam accusation: https://bitcointalk.org/index.php?topic=1808469.new#new

Has anyone received their moneyback yet though? It's already Monday (which is a weekday) even in America but I haven't received my 100mBTC yet. And I'm pretty sure they are based in Europe.

Read up above, you could only get this promotions back if manchester united win the game. If it is a draw then you lose your money, if southampton ended up winning then you get your winning. Doesnt matter anymore because manchester united won the game. Alot of people would be pissed if the result was a draw

Can someone explain it to me i didn't understabd this promotios

Plsss verify this
If manchester wins we will get all moneyback right?

Or

If manchester lose we will get all our moneyback?

Yeah the odds are good but the location is neutral so there's a chance for southampton to take this. Also southampton beat higher rank teams in efl like arsenal , liverpool. This match is 50-50 imo.

I am bad at reading the terms and conditions. At first I thought if we lost our bet we will get our money back. Thanks for everyone that already made it clear.

The good thing is that everyone knows that draw option wont be eligible for the moneyback promotions . Atleast it will saves some problem for few people if the match actually ended up in a draw. Didnt really expect it though as I thought that draw option will make the moneyline bet for southampton as loss as well


Check your PM

Have an arbitrage using the promotion requiring 450 mBTC bankroll for 30 mBTC guaranteed profit, PM me if you want it. All I ask for is a tip of at least 3 mBTC.

Where do you see a trap when it's clearly stated on the promo page:
Are you all blind or something or have reading comprehension problems? This is not American Sports with 2 possible outcomes there is a draw as well.

RealMoneyBack on the EFL Cup Final at Wembley


Southampton are facing Man United in the EFL Cup Final at 4:30 pm UTC (4:30 GMT) February 26th at Wembley stadium, London, England.

We at Sportsbet.io are offering you a chance to make a safe bet on this match using the RealMoney MoneyBack Guarantee!

The offer applies to the first minimum 10 mBTC Single Bet on the market for Southampton to win, and is available for one bet per registered player. All MoneyBacks will be credited to the player's Sportsbet.io account as a real money refund on the first weekday after the promotion has ended. Should Southampton lose the match you will receive RealMoney Moneyback up to 100 mBTC!

The money back promotion is always awesome and super designed, the marketing manager does good job. The more promos, the better. We love them to beat the bookie.

Southampton are facing Man United in the EFL Cup Final at 4:30 pm UTC (4:30 GMT) February 26th at Wembley stadium, London.

We at Sportsbet.io are offering you a chance to make a safe bet on this match using the RealMoney MoneyBack Guarantee!

The offer applies to the first minimum 10 mBTC Single Bet on the match.
Other terms and conditions apply.

So...
Could someone from the staff gives the official position here? ^^

Because it's a bit hard to be sure of ourself ^^

It doesn't state anything about that in the t&c and I talked to their support(Adam) just to double check and he said to me if the match goes draw or southampton lose on regular time we should be qualified for the moneyback promo.

It doesn't state anything about that in the t&c and I talked to their support(Adam) just to double check and he said to me if the match goes draw or southampton lose on regular time we should be qualified for the moneyback promo.