sportsbet.io free rolled me.
I place a live wager for 1st half of oakland vs houston and I took houston +0.5 for first half. After 1st half my wager grade as a loss. I asked customer service for help and they said the sportsbook manager said I lay the point on houston -0.5 and that not true. You all could see in "bet details" I wager team 2 (houston texans) @ +0.5 at the odds of 1.85 and sportsbet.io concluded that I lay the point on houston -0.5
Hi bitcoin_stealer,
Regarding your bet, when no team is displayed and only the players choice of outcome the handicap value always refers to the home team so if the handicap value is 0.5 it means that the home team has a 0.5 point/goal handicap and the away team a -0.5 point/goal handicap.
If the handicap value is -0.5 it means the home team has -0.5 point/goal handicap and the away team a 0.5 point/goal handicap, (0.5 is the same as +0.5)
Cheers,
sportsbet.io
Hi Sportsbet, can you take a look at this ticket. I won 1st period and it graded as a loss. I followed your advise and end up having an issue.
Its 32-31 Portland, and my ticket is a win regardless!
I haven't get paid yet!
Hi bitcoin_stealer,
Regarding this bet, there is a team displayed (as opposed to your previous bet when there was not) so in this case it means you bet on Oklahoma City Thunder to win, minus a handicap of 2.5 points.
As the first half result was 32-31 (31 for Oklahoma), with your bet the result was 32-28.5, which unfortunately lost.
Cheers,
sportsbet.io