I was looking for a competitor to Stake and recently found Sportsbet.io for sports betting. I verified my account immediately. Initially, I lost my deposit, but today has been a winning streak. I increased my €600 test deposit to around €1400 in Bitcoin.
I made a withdrawal for the amount and received emails stating that the withdrawal had been processed. However, Sportsbet.io informed me that I needed to contact their safety team and that the withdrawal amount had been returned to my gaming account.
I got in touch with them, and their response looked like an automated message saying I needed to verify my account with their partner. I am familiar with this kind of verification, so I completed it right away. Now I am waiting for a response. I would have preferred a smoother withdrawal process.
Hopefully, the withdrawal will go through once customer service replies to me. That email seems automated because I didn’t send them any documents in the email. However, I had previously sent my passport through their website.
I will update this post once the situation is resolved. Other than that, the gaming site seems nice.
The same thing happened to me the first time I withdrew from sportsbet.io. After I uploaded the documents for KYC and they were verified, everything was fine and I was able to withdraw my funds instantly. In my experience, it settled within the day. Make sure you submit real documents to avoid problems in the future.
I recommend continuing to post here on Bitcointalk. You can join Sportsbet.io tournaments and sponsored pools exclusively for bitcointalk community. Just explore the forum.