SO Steve if you read this. I do not want a 100% refund. Cause first game of the bet was 2-1 down in sets and prob cashout would have decreased to 50-70mBTC. But at least I would be nice to receive some kind of compensation because I wasn’t able to use cashout because account was frozen for falsely accusation of my account being related to self excluded accounts.
'Sportsbet.io cannot guarantee that the Cash Out feature will be available on your bet selection'
'Sportsbet.io reserves the right to remove all or part of the Cash Out feature for any customer or group of customers where it has reasonable grounds....'
More you can read there.
yeah I know CashOut is not always available. But I place higher bets often and very often CashOut when 10-20mBTC profits during live. The first game lost... I know that but during the first game dobey went on with 0-1 and after that white won 2 straight sets which brought him at 1 set from winning the game. On such moment I would consider to take the CashOut if it would have been 110-120mBTC to lock some profits and place a new bet on the remaining 2 games.
I called a friend to keep an eye on the CashOut and during the game CashOut was available most of the time during the first 3 sets