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Topic: Stake frozen my account $181k from sports betting (only Euros/Wimbledon) - page 2. (Read 1176 times)

sr. member
Activity: 1680
Merit: 379
Top Crypto Casino
https://twitter.com/BettingScams/status/1178684755463811073
verification is made before deposit and not before withdrawal.

This only applies in Great Britain. Stake is licensed in Curacao so there is no KYC necessary to play or for withdrawing small amounts.
member
Activity: 511
Merit: 11
https://twitter.com/BettingScams/status/1178684755463811073
verification is made before deposit and not before withdrawal.
newbie
Activity: 7
Merit: 0
any updates?
not yet, but i was told "tomorrow at latest", so i will update tomorrow, hoping this can be moved under the carpets and forgotten and i can get my money tomorrow Huh
lets hope so
newbie
Activity: 9
Merit: 2
any updates?
not yet, but i was told "tomorrow at latest", so i will update tomorrow, hoping this can be moved under the carpets and forgotten and i can get my money tomorrow Huh
newbie
Activity: 7
Merit: 0
jr. member
Activity: 75
Merit: 5
I once had the same problem. They didnt reply for at least 5 days. Regular support doesnt give a fuck...

I assume your problem has been resolved, right? because if it hadn't been resolved you would be complaining

Is it a joke or you are a scammer advocate???  Huh

you need to calm down and avoid talking like you know OP too well, you must remain neutral, there have been cases where people swore they hadn't broken the casinos TOS and at the end of the day they had broken the casinos. all casinos take some time to investigate these types of cases, we need to be patient and calm.
YOU must remain neutral because YOU are promoting them, I don't owe you anything bro so you have not to talk to me like that. It's unacceptable to steal funds of a customer during one week like that for just a multi-account suspicion. As Maasdamer said above you can't take any advantage of that with this amount. You are just a bootlicker and a scammer advocate that deserves to be tagged.

This is very unlucky case for you, I am sure you were aware of the KYC procedure if you gonna push the gambling limits over $100k. Stunna and other Stake casino representatives will surely answer your questions, they are not going to ruin the Stake reputation unless you actually broke the ToS. Btw, did you try to contact Eddie by email? ([email protected])

For sure stake is a reputed casino and they would not scam for $181K. I am sure upon investigation either the OP will be at the fault or this case will be closed after resolving and releasing the money to the OP. However i still believe that the OP will be at fault. He must have breached any terms of stake.
The casino didn't say anything but you trust them and freely defame the victim? You are a scammer advocate that deserves to be red tagged by DTs.
newbie
Activity: 9
Merit: 2
Today was did Skype video call. They did call at the time specified that is good, But I must say, he did ask questions so fast and furious, it was strange especially as I am not as my first language English language speaking (writing, reading is easier for me), sometimes I couldnt answer properly his questions and did not even have time to think how to say.

Well, I recieved an email now:

Hello,

Thank you for being on the call. You will receive an official reply tomorrow at the latest.

Regards,
Stake


I very much hope it is sorted before Italy v Spain match so I can bet with confidence there
sr. member
Activity: 1877
Merit: 389
While we can't comment publicly with details right now I assure you that our team is looking into this and will remain in touch.  

Care to give a timeframe? 4 days now, to "investigate", even after I provided my KYC immediately.

OP, do yourself a BIG favor and ask them to self-exclude your account for 1 week or 1 month so you won't place another $9k bet like you did on Ukraine ... at the moment you need to protect your assets, protect what you have.

You have the right to self-exclude your account, once excluded you won't be able to bet with your account for the specified time you're requesting.

Do it a week after week if needed - if you're concerned about them wanting you to bet whilst they run the investigation then you're entitled to freeze your account i.e. self exclude it - do it for 1 week and don't place any bets ... once and hopefully they would conclude their investigation and would let you withdraw then you can withdraw and make proper/smart decisions with your money!

Please by all means - stop betting now and self-exclude until this is done.
full member
Activity: 998
Merit: 157
While we can't comment publicly with details right now I assure you that our team is looking into this and will remain in touch. 

Regardless of what the issue is, why is this player still able to make bets ? His balance is frozen he cant withdraw or chat but he can bet normally

If thats not stake hoping he loses bets, then why hasnt his betting blocked too ?
legendary
Activity: 3164
Merit: 1127
Leading Crypto Sports Betting & Casino Platform
I once had the same problem. They didnt reply for at least 5 days. Regular support doesnt give a fuck...

I assume your problem has been resolved, right? because if it hadn't been resolved you would be complaining

Is it a joke or you are a scammer advocate???  Huh

you need to calm down and avoid talking like you know OP too well, you must remain neutral, there have been cases where people swore they hadn't broken the casinos TOS and at the end of the day they had broken the casinos. all casinos take some time to investigate these types of cases, we need to be patient and calm.

newbie
Activity: 7
Merit: 0
While we can't comment publicly with details right now I assure you that our team is looking into this and will remain in touch. 

Care to give a timeframe? 4 days now, to "investigate", even after I provided my KYC immediately.
i dont understand why they had to permanently mute you?? this just seems like stake is not going to pay out. do not bet ur balance though, they are waiting for u to lose it.
newbie
Activity: 9
Merit: 2
While we can't comment publicly with details right now I assure you that our team is looking into this and will remain in touch. 

Care to give a timeframe? 4 days now, to "investigate", even after I provided my KYC immediately.
member
Activity: 622
Merit: 36
This is very unlucky case for you, I am sure you were aware of the KYC procedure if you gonna push the gambling limits over $100k. Stunna and other Stake casino representatives will surely answer your questions, they are not going to ruin the Stake reputation unless you actually broke the ToS. Btw, did you try to contact Eddie by email? ([email protected])

For sure stake is a reputed casino and they would not scam for $181K. I am sure upon investigation either the OP will be at the fault or this case will be closed after resolving and releasing the money to the OP. However i still believe that the OP will be at fault. He must have breached any terms of stake.

Yes, he won some money. Thats what he has done wrong. They dont like winners, especially at the sports book.

Why even ask for KYC when this is checked within minutes and not 5 days or more. They are cooking up some accusation. This accusation has nothing to do with kyc, I bet.
There is no reason to use multiple accounts when betting Wimbledon or euro cup, the limits are high enough.

So I dont see any benefit.
sr. member
Activity: 2030
Merit: 356
This is very unlucky case for you, I am sure you were aware of the KYC procedure if you gonna push the gambling limits over $100k. Stunna and other Stake casino representatives will surely answer your questions, they are not going to ruin the Stake reputation unless you actually broke the ToS. Btw, did you try to contact Eddie by email? ([email protected])

For sure stake is a reputed casino and they would not scam for $181K. I am sure upon investigation either the OP will be at the fault or this case will be closed after resolving and releasing the money to the OP. However i still believe that the OP will be at fault. He must have breached any terms of stake.
sr. member
Activity: 2030
Merit: 269
While we can't comment publicly with details right now I assure you that our team is looking into this and will remain in touch. 

That's the right thing to do to assure the community that you are looking at it, hopefully, it is something fair for the player and for the community because something like this can happen to any player, I have huge respect for the Stake team and you cannot bring a good company down, cannot be considered this as a scam as it's still under investigation.
legendary
Activity: 3192
Merit: 1279
Primedice.com, Stake.com
While we can't comment publicly with details right now I assure you that our team is looking into this and will remain in touch. 
hero member
Activity: 2058
Merit: 538
Leading Crypto Sports Betting & Casino Platform
This is very unlucky case for you, I am sure you were aware of the KYC procedure if you gonna push the gambling limits over $100k. Stunna and other Stake casino representatives will surely answer your questions, they are not going to ruin the Stake reputation unless you actually broke the ToS. Btw, did you try to contact Eddie by email? ([email protected])
sr. member
Activity: 2226
Merit: 347
As I see they didn't reply to you in this thread yet (I checked the posts but didn't see)

...which means they are still investigating your account.

I am pretty sure they will make it right with you. They are pretty picky about their reputation.
This is what I noticed earlier and posted about it in my previous post. This is a huge amount and they still haven't bothered replying here even though 24 hours have passed. Weird stuff in my opinion.

They should provide regular updates regarding the investigation, but I haven't seen a single update yet.
Im looking on previous page for seeking out on some response do came from Stake but it seems they are still quite with this issue but to know and looking into their reputation then i dont see that they would be putting

themselves into shame on just not paying some valid wins(if ever this one is really valid).They wont really be risking out the name that they had built out for years for hundreds of dollars and we know on how big this
company is. 24 hours isnt really that much a time frame to get worried though and they might be still making some checks before making any response to clarify and clearing out the situation or
whats totally happening on here.
legendary
Activity: 1946
Merit: 1026
In Search of Incredible
This is what I noticed earlier and posted about it in my previous post. This is a huge amount and they still haven't bothered replying here even though 24 hours have passed. Weird stuff in my opinion.
They should provide regular updates regarding the investigation, but I haven't seen a single update yet.
‘Stunna’ hasn't come to the forum after the creation of this topic. Probably Stake team members are aware about this topic and Stunna will give a reply after doing some research about the issue. BTW, this type of accusation isn't new in this forum. Other reputable casino also had this type of accusation against them and none of those issue got resolved quickly. And I noticed that, it takes longer time while KYC is connected with the issue. Hopefully Stake will resolve this issue soon. OP should practice his patient without making large bet and loss until stake remove those restriction from his account.
hero member
Activity: 3178
Merit: 977
www.Crypto.Games: Multiple coins, multiple games
As I see they didn't reply to you in this thread yet (I checked the posts but didn't see)

...which means they are still investigating your account.

I am pretty sure they will make it right with you. They are pretty picky about their reputation.
This is what I noticed earlier and posted about it in my previous post. This is a huge amount and they still haven't bothered replying here even though 24 hours have passed. Weird stuff in my opinion.

They should provide regular updates regarding the investigation, but I haven't seen a single update yet.
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