Yea I cannot really say what exactly the issue is with your bonus as I am not a part of the team or the site. Was just speculating in my 1st post which as you see is now edited.
All I can really say is if you are unhappy with Stake, nobody forces you to play there. Maybe play elsewhere for a bit? I personally have never had any issues with them, but I realize that users will have issues from time to time. I do see you have another thread about duelbits as well.
You can try to pm their reps or post in their announcement thread and see if someone can or will help you.
StunnaSymphonizedAnn threadI understand that you're not part of Stake's team, but suggesting that I just "play elsewhere" isn't a solution. I earned Platinum III VIP status through $70,000 in wagers and $2,688 in deposits. I didn't stop wagering, and the $6.57 bonus is nowhere near the base that should be provided. Stake’s failure to honor their VIP program isn’t just about this one incident—it's about a pattern of behavior where they try to avoid accountability. And as for contacting reps, I’ve done that countless times, only to be censored or ignored.
From the look of things and how ops sound, it speaks volumes to why he got censored on stake chat forum, and also before I dive into the reason why you receiving such an amount as monthly VIP bonus let clarify something very important about your accusations of stake getting involved in a crypto fraud as you mentioned, it will very wrong of you to come up with such accusation without any prove to back it up and at this point this may be the reason why you are facing alot of issues with your account activities on stake.
I guess you have spilled out alot of things that hot the support pissed up with you and have to limit your access to safe they community, and on some of the bonus conditions, you should have to read the part that stated that the casino have the right to limit how much bonus you get for the month depending on your activities.
It’s easy to dismiss my concerns and assume I "got censored" because I was disrespectful. However, I’ve always approached the support team with respect, raising legitimate issues. The truth is, Stake is censoring anyone who dares to call them out. If you take a look at the evidence, you’d see that my allegations about their fraudulent behavior aren't baseless—they’re backed by facts. Stake is involved in promoting UPI deposits in India while not informing users of the legal risks. They've partnered with streamers to promote illegal deposit methods, and minors are also affected. If this isn't enough to raise concerns, I don't know what is.
First things first, yes your monthly is surely too small for this wager and loss, no doubt about that. Something is wrong there, what it is exactly obviously we don't know, but it's not right.
On the other hand, you have so many complaints about stake, made a long scam accusation thread about some missing bet ID and so on, also warning about the Indian bank account problems, so why oh why would you keep playing at stake if you encounter so many problems? I mean you basically use this forum only to post scam accusations and complaints about stake, duelbits and so on.
Don't get me wrong, you have the right to do so but wouldn't it be smarter to find a new place to gamble if you don't feel safe? That safes you and us the time to see new complaints over and over again.
I get your point, and yes, the bonus is unjustifiably low—I appreciate you acknowledging that. As for why I keep playing, it’s not because I enjoy these issues—it’s because Stake owes me my dues. Ignoring their shady practices and simply walking away would mean letting them get away with it. The censorship, the bonus reduction, and blocking my account without notice are unacceptable, and I have every right to hold them accountable. If Stake expects loyalty, they should provide it in return.
There’s really something wrong for a Platinum 3 VIP received only that bonus considering the 70K wager and -2.6K loss. I’m just a Platinum 1 yet I received 15$ bonus this month for just below 20K wager and minimal loss compared to yours.
However, your account might be subjected to restrictions due to your activity in the casino. IIRC you are the same user that accuse Stake house blackjack for being rigged.
Maybe your account VIP level was downloaded due to your previous actions that degrading the casino.
Thanks for sharing your bonus as a Platinum I member—your experience highlights the inconsistency in how they treat players. You’re right; the bonus I received is nowhere near what’s fair for my level. The claim that my VIP level was downgraded or that I was restricted for raising concerns is just another excuse for them to punish players who speak up.
As a Platinum III VIP player, I’ve had $70,000 in wagers and $2,688 in deposits, but my monthly VIP bonus was shockingly only $6.57, when the base for Platinum III is supposed to be $30. This isn’t just a one-off mistake—Stake is withholding rewards from its loyal players.
$6.57 is indeed inconsistent compared to your wagering and PnL statistics. How much you had received from the 14th September weekly bonus amount after losing those big deposits? According to your statistics, you have received almost $500 as bonuses within last 30 days. Which is a bit reasonable with your statistics.
Stake had given the September monthly bonus on the 12th day of the month. Most of your deposits were made on that day in the last month. You have only one deposits after the previous monthly bonus date. I guess Stake system haven't considered those deposits and wager which you have made on the same day after receiving the monthly bonus. That's why your October monthly bonus was too low.
es, I made those deposits after the last monthly bonus, but if Stake's system "didn't calculate them," that’s a systemic issue on their end, and they should rectify it. Instead, they've chosen to nerf my bonus and ignore me because I called out their shady practices. This isn’t just about one bonus—it’s about a billion-dollar company acting cheaply and unethically toward loyal players.
If Stake truly wants to resolve these issues, they need to address the inconsistencies in how they handle player bonuses, stop censoring those who raise legitimate complaints, and ensure transparency in their dealings with users.