Topic: Stake.com Scam. Endless verification - page 2. (Read 382 times)

[/quote] I don't have reason to doubt the OP. Stake has two cases going on now where players are owed $17,000 and $8,000 because of KYC problems. There have been cases of 6 months or more and source of funds have been asked for two of them when there wasn't any reason to ask for source of funds. Long time players with balances under $10,000 aren't money laundering. KYC is mandatory for new signups. There are many cases over in scam accusations.

https://bitcointalksearch.org/topic/stake-suspended-my-account-with-8270-usdt-immediately-after-winning-5501167

https://bitcointalksearch.org/topic/stakecom-has-permanently-closed-my-account-with-17-000-usd-in-it-5497907


This happened July 3 [/quote]

This is precisely the reason why crypto casinos and regulation doesnt make any sense. You cant claim on one hand that your casino is anonymous for players and on the other hand ask for an endless supply of identification. Passports, utility bills and all the rest. Most gamblers playing with crypto and not with their credit cards are doing so because they dont want to identify.

If you wouldnt mind concealing personal information im pretty sure most people would use their CC or bank transfer to make deapists and withdrawals too

I never understood this.

As a user, if you want to play with bitcoin do NOT play on a licensed Curacao casino your better off in an unlicensed one.

These licenses make no sense anyway. All these casinos that are licensed accept players from countries where gambling is illegal and will let you deposit with no issue whatsoever. If you think that by being licensed or sub-licensed your ‘safer’ i would think again.

The minimum they should be doing is allowing a withdrawal to the exact wallet where the deposit was made. And if they are so “worried” about money laundering then just stop player 2 player transactions.

Withdrawals only to your address and no player to player sending and you solved that

The best assurance is having a forum like this one where if a casino does not pay out, their business would be dead faster than it took them to open it.

Can't imagine how frustrating for experiencing such situation since its really so disappointing if we encounter that situation. So I guess OP should clear all necessary information about everything they needed so that he could able to provide all the documents asked.

If there's still an issue will float up even if all what they have been asked has been provided then I guess there's really a problem on the casino side in this matter. So hopefully also we can read the statement of stake regarding on this situation since its not really so good to see that there's still ongoing issue happening to one of their user. People also need to see a clarification in this issue since to many people are now curious about the issue of OP on stake.

I can imagine how frustrating it could be to get the process of KYC cleared. I don't know if Op was on it consistently for the six months, otherwise it would have been a real excruciating experience. However, I don't think this is an issue of scam, Op didn't mention having money with them , perhaps he just wants to get verified and start playing and in any case, if he has money there I think he should ensure he is using a document that has not been used and he should be a little more in communication with their support.

OP, you can make your complain here and ask the reason why you are deprived from level 3 KYC verification. https://bitcointalksearch.org/topic/stakecom-the-leading-crypto-casino-drake-ufc-everton-alfa-romeo-f1-team-2072589

However, I don't think you are using the right word on your topic because you don't have any funds in your stake account which you are not allow to withdraw. I don't see it as a scam, maybe there is a fault from your end that is making them to reject your verification. You are on level 2 and you can withdraw so why sounding as if Stake withheld your funds. Their customer support is very active, I don't know why your case is different.

It’s frustrating when a platform keeps resetting the verification process and doesn't provide clear communication or support. It sounds like you're being given the runaround, which isn't acceptable.

Stake.com needs to address these issues and provide proper assistance to their users, especially when real money is involved. It's important for platforms to maintain transparency and support their users fairly. I hope you find a resolution soon.

I think that it is possible to withdraw the money even with 2 verification. Also i can recommend to write about this situation to the representative or in the Stake ANN thread. It often can help to solve the problem.
PS. I don`t think that it is a good idea to create a scam accusation. May be it is some technical problem and representative will help to solve it or tell gambler what is he doing wrong. If it willn`t help - than scam accusation.

I guess that op has some funds locked on the site due to which he kept trying to pass the verification unsuccessfully. It wouldn't make sense for him to call them a scam if no funds were involved at all.

Anyway, he definitely needs to provide some sort of proof demonstrating his ordeal to forum members especially when accusing a site like Stake.

Do you have some money there you are being restricted from withdrawing due to these KYC problems? AFAIK, Stake allows one to withdraw even with level 2 verification except it is a particular case where a user is suspected of something. If your funds are being withheld, create a proper scam accusation thread in the right board with necessary screenshots as proof.

If not, then leave the thread here or move it to reputation and also add some proof to support the endless verification loop allegationas well as the unhelpful support team.

I don't have reason to doubt the OP. Stake has two cases going on now where players are owed $17,000 and $8,000 because of KYC problems. There have been cases of 6 months or more and source of funds have been asked for two of them when there wasn't any reason to ask for source of funds. Long time players with balances under $10,000 aren't money laundering. KYC is mandatory for new signups. There are many cases over in scam accusations.

https://bitcointalksearch.org/topic/stake-suspended-my-account-with-8270-usdt-immediately-after-winning-5501167

https://bitcointalksearch.org/topic/stakecom-has-permanently-closed-my-account-with-17-000-usd-in-it-5497907


This happened July 3

OP Do you have any screenshots or proof that the support team is refusing to help you verify your ID or why they are not giving you a reason for the verification level reset? Moreover, are you honest from your end also? Are you providing your original ID and not a forged one? You didn’t try to exploit the system through any kinds of illegal means? And you follow all the terms and conditions of the site, right? If you have done all this correctly, then you will be able to withdraw your funds (if you have any) and verify your account. Just try contacting or mailing them. Stake is a very reputable casino; hence, I don’t think they have to scam you for a small amount or issue.

Definitely not a scam right now. I thought the OP couldn’t withdraw. Stake has really gotten tough with KYC.

I thought a casino can only be accused of being a scam when and if a customer is locked out of his or her money, which is to say that he or she can not withdraw.
How and why is not being able to pass kyc verification now a kind of prove that a casino is a scam, and not like you are able to pass the kyc because you are asking a withdrawal, you've passed kyc level one and two successfully, which means you can withdraw your money any time you want, the only issue here is that, if you are withdrawing a very huge amount of money, you might have to split it into several halfs to fit into the withdrawal limits based on the kyc level that you are able to reach.

Anyways, not like I am in support of the fact that your provided documents aren't being accepted by stake, but try to find out what is happening is happening, they can't be rejecting your passport for no reason you, because for as long as I've known, Stake has always been one of the most trusted and reputable casino, they did not steal your money right?, so, it's definitely not a scam.

you may want to post this in scam accusations. There are a couple of other cases going on now with Stake.

https://bitcointalk.org/index.php?board=83.0

Do you have funds held on the site or are you just trying to verify an account? Have you provided the documents before in attempts to verify other accounts?

Stake is pretty reputable, so this sort of cyclical process seems unlikely without some sort of explanation. My guess is you’ve either never made a deposit, or you’re providing documentation that was already used to verify a different account.

 I want to warn people. Avoid this casino if you don't want to lose money. I am a citizen of Ukraine. I've been trying to pass verification for about six months now. Every time I upload documents, they are accepted, but then they are rejected and the verification is reset to level 2.An endless cycle. In the chat, they refuse to say why and repeat the same thing. Upload what the system requires. Any attempts to contact lead to nothing. It's a nightmare. At first they asked me to send my passport for verification, which I did. And then it started. I upload the bank statement to level 3. They accept it, and then reset level 2 and 3 and ask to upload the passport again. Then they demand a selfie with the document, which I sent. After that, the 2nd level was passed and I upload the documents to the 3rd level again. After a while, they accept everything and then reset it again, and demand to repeat the same thing. And so on without end. They refuse to explain anything. They don't help in the chat, and they don't help in the mail either.