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Topic: Stake.com - The Leading Crypto Casino - Drake, UFC, Everton, Alfa Romeo F1 Team - page 263. (Read 270629 times)

newbie
Activity: 320
Merit: 0
@ len01

Do you work at Stake management, or how do you know that all problems are solved?

My problem is still not solved!
hero member
Activity: 1330
Merit: 585
Leading Crypto Sports Betting & Casino Platform
Update

Hi guys,

Thanks again. To answer your questions I wrote them a long email summarizing the situation, they had a lot of documents, sufficient I think to justify my income and that I did not do any multi-accounting. Everything was done within the rules and in accordance with their terms of use. Maybe posting here helped me, I can't confirm.

Otherwise, yes I was able to withdraw without problem. And to clarify why I deleted my previous message, it's just that I found my message a little aggressive under frustration, and I had suspicions of Scam.

But they proved that this was not the case and in return in good faith I decided to remove the message. And I certify that they never asked me, I did it myself.

On the other hand, I would like them to delete all the documents I sent them, at least for level 4, because they are confidential documents and can be reused fraudulently if there is a leak or a hack.

It's been a few years since I trusted Stake and deserves to be trusted because all problems will be completely resolved and Stake always maintains a good reputation.
and the advice of some members here, please reconsider that don't deposit large funds on any online platform.
welcome back here mate.
newbie
Activity: 14
Merit: 0
Your posts are amazing, thank you so much guys your community is fabulous.
It's normal to have come back here to warn that everything has been resolved, because it may be thanks to you that everything has been resolved.
Long life to all, happy new year and all that goes with it
legendary
Activity: 3010
Merit: 1153
Leading Crypto Sports Betting & Casino Platform
Update

Hi guys,

Thanks again. To answer your questions I wrote them a long email summarizing the situation, they had a lot of documents, sufficient I think to justify my income and that I did not do any multi-accounting. Everything was done within the rules and in accordance with their terms of use. Maybe posting here helped me, I can't confirm.
Otherwise, yes I was able to withdraw without problem. And to clarify why I deleted my previous message, it's just that I found my message a little aggressive under frustration, and I had suspicions of Scam.
But they proved that this was not the case and in return in good faith I decided to remove the message. And I certify that they never asked me, I did it myself.
On the other hand, I would like them to delete all the documents I sent them, at least for level 4, because they are confidential documents and can be reused fraudulently if there is a leak or a hack.
-cut-
I just wanterd to say thanks for coming back to tell that issue is resolved, many people wouldn't see any need to do that after their issue gets solved.
I think that most of the people in here too have their issues solved already, but we never hear about those because people aren't interested to tell that they were frustrated.
They just disappear after having a rant.

So i am happy for you and i wish you luck on your gambling.
legendary
Activity: 2394
Merit: 1082
Leading Crypto Sports Betting & Casino Platform
Update

Hi guys,

Thanks again. To answer your questions I wrote them a long email summarizing the situation, they had a lot of documents, sufficient I think to justify my income and that I did not do any multi-accounting. Everything was done within the rules and in accordance with their terms of use. Maybe posting here helped me, I can't confirm.

Otherwise, yes I was able to withdraw without problem. And to clarify why I deleted my previous message, it's just that I found my message a little aggressive under frustration, and I had suspicions of Scam.

But they proved that this was not the case and in return in good faith I decided to remove the message. And I certify that they never asked me, I did it myself.

On the other hand, I would like them to delete all the documents I sent them, at least for level 4, because they are confidential documents and can be reused fraudulently if there is a leak or a hack.
Congratulations mate, Stake.com is one of the best and most reputation casinos around here, and as long as they keep up with this standard of resolving issues, they will continue to hold that title.

I cant guarantee though, but maybe posting here indeed helped you get your issues resolved fast, congratulations again, and in other not to have any need of deleting your messages, next time, try to control the frustrations, i know it sometimes can really be difficult to do but just try, Stake has never left any issues unsolved right here, so hold on to this and know what your issues will be resolved no matter how complicated it is.

And thank you for remembering to update the community, this will help and encourage newcomers.  
member
Activity: 2352
Merit: 57
Primedice.com & Stake.com
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newbie
Activity: 14
Merit: 0
Update

Hi guys,

Thanks again. To answer your questions I wrote them a long email summarizing the situation, they had a lot of documents, sufficient I think to justify my income and that I did not do any multi-accounting. Everything was done within the rules and in accordance with their terms of use. Maybe posting here helped me, I can't confirm.

Otherwise, yes I was able to withdraw without problem. And to clarify why I deleted my previous message, it's just that I found my message a little aggressive under frustration, and I had suspicions of Scam.

But they proved that this was not the case and in return in good faith I decided to remove the message. And I certify that they never asked me, I did it myself.

On the other hand, I would like them to delete all the documents I sent them, at least for level 4, because they are confidential documents and can be reused fraudulently if there is a leak or a hack.

---

Good that your issue is resolved. You can always trust stake.com as if you are right, they will never scam you. One of the trusted site in which i truly believe.

By the way, why did you deposit 15,000$ on there or did you won that amount ? Remember that no matter how much you trust a platform, you should not deposit your life saving there. Just a general piece of thing which you should know.

I won some of that money. I obviously put savings, of course not all but yes recent events in the cryptocurrency world show that you should not put all your life saving on a platform
sr. member
Activity: 2142
Merit: 254
UPDATE : ACCOUNT UNLOCKED. Hallelujah.

After many efforts, honesty and good faith always pays off.
Thanks to the Stake staff and anyone else here who wanted to help me I love you guys, I'm happy and relieved.

THANKS


Quote

Thank you thank you for telling the obvious truth

I feel violated on my private life to have sent twenty documents, to have taken selfies with different angles that they ask for, because yes even for the level 2 verification I had to redo 2 or three times my selfies. Put yourself in this position, we must see the identity card next to your face

THEY HAVE A LOT OF MY CONFIDENTIAL DOCUMENTS. IN THE END WHAT? NOTHING

I would never have sent these documents if my money was blocked with them. But unfortunately I have to because there is about $15000 currently blocked on my account. Months and months of savings for me.

Besides, why go to level 4 verification to prove that I do not use a multi-account? My sources of income are determinants to judge if I use a multi account or not?

I am glad your case got resolved which also shows that Stake is a legit casino but the documents that you needed to upload were a bridge to far in my eyes. Just doing KYC where they check your picture with passport should always be sufficient in my eyes.
legendary
Activity: 2604
Merit: 2353
UPDATE : ACCOUNT UNLOCKED. Hallelujah.

After many efforts, honesty and good faith always pays off.
Thanks to the Stake staff and anyone else here who wanted to help me I love you guys, I'm happy and relieved.

THANKS
Quote

Thank you thank you for telling the obvious truth

I feel violated on my private life to have sent twenty documents, to have taken selfies with different angles that they ask for, because yes even for the level 2 verification I had to redo 2 or three times my selfies. Put yourself in this position, we must see the identity card next to your face

THEY HAVE A LOT OF MY CONFIDENTIAL DOCUMENTS. IN THE END WHAT? NOTHING

I would never have sent these documents if my money was blocked with them. But unfortunately I have to because there is about $15000 currently blocked on my account. Months and months of savings for me.

Besides, why go to level 4 verification to prove that I do not use a multi-account? My sources of income are determinants to judge if I use a multi account or not?
That's a really good news, I'm happy for you. Have you been able to withdraw all your funds? Which documents they have accepted finally? What has changed since yesterday in your situation precisely? Do you think posting those messages here, has helped to solve the problem or it has nothing to do with that? You seem to have deleted your post from yesterday and not quoted it entirely again in your last post, especially the last sentences. It's due to a query from them or it's just your own decision?
https://ninjastic.space/post/61559982 
hero member
Activity: 2758
Merit: 617
Leading Crypto Sports Betting & Casino Platform
UPDATE : ACCOUNT UNLOCKED. Hallelujah.

After many efforts, honesty and good faith always pays off.
Thanks to the Stake staff and anyone else here who wanted to help me I love you guys, I'm happy and relieved.

THANKS


Quote

Thank you thank you for telling the obvious truth

I feel violated on my private life to have sent twenty documents, to have taken selfies with different angles that they ask for, because yes even for the level 2 verification I had to redo 2 or three times my selfies. Put yourself in this position, we must see the identity card next to your face

THEY HAVE A LOT OF MY CONFIDENTIAL DOCUMENTS. IN THE END WHAT? NOTHING

I would never have sent these documents if my money was blocked with them. But unfortunately I have to because there is about $15000 currently blocked on my account. Months and months of savings for me.

Besides, why go to level 4 verification to prove that I do not use a multi-account? My sources of income are determinants to judge if I use a multi account or not?

Good that your issue is resolved. You can always trust stake.com as if you are right, they will never scam you. One of the trusted site in which i truly believe.

By the way, why did you deposit 15,000$ on there or did you won that amount ? Remember that no matter how much you trust a platform, you should not deposit your life saving there. Just a general piece of thing which you should know.
hero member
Activity: 1330
Merit: 585
Leading Crypto Sports Betting & Casino Platform
UPDATE : ACCOUNT UNLOCKED. Hallelujah.

After many efforts, honesty and good faith always pays off.
Thanks to the Stake staff and anyone else here who wanted to help me I love you guys, I'm happy and relieved.

THANKS


congratulations mate, after a long time you have been patient and waiting for your problem solving process and today you have got your account has been unlocked.
as everyone said here that Stake will solve problems one by one until everything is solved and it only takes time to solve all of that.
and I'm sure Stake has had a good reputation from the past and the team will always solve any problems related to Stake.
newbie
Activity: 14
Merit: 0
UPDATE : ACCOUNT UNLOCKED. Hallelujah.

After many efforts, honesty and good faith always pays off.
Thanks to the Stake staff and anyone else here who wanted to help me I love you guys, I'm happy and relieved.

THANKS


Quote

Thank you thank you for telling the obvious truth

I feel violated on my private life to have sent twenty documents, to have taken selfies with different angles that they ask for, because yes even for the level 2 verification I had to redo 2 or three times my selfies. Put yourself in this position, we must see the identity card next to your face

THEY HAVE A LOT OF MY CONFIDENTIAL DOCUMENTS. IN THE END WHAT? NOTHING

I would never have sent these documents if my money was blocked with them. But unfortunately I have to because there is about $15000 currently blocked on my account. Months and months of savings for me.

Besides, why go to level 4 verification to prove that I do not use a multi-account? My sources of income are determinants to judge if I use a multi account or not?
member
Activity: 2352
Merit: 57
Primedice.com & Stake.com
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newbie
Activity: 14
Merit: 0
RESOLVED THANKS TO ALL

Quote

Thank you thank you for telling the obvious truth

I feel violated on my private life to have sent twenty documents, to have taken selfies with different angles that they ask for, because yes even for the level 2 verification I had to redo 2 or three times my selfies. Put yourself in this position, we must see the identity card next to your face

[HEY HAVE A LOT OF MY CONFIDENTIAL DOCUMENTS. IN THE END WHAT? NOTHING
[/b]
I would never have sent these documents if my money was blocked with them. But unfortunately I have to because there is about $15000 currently blocked on my account. Months and months of savings for me.

Besides, why go to level 4 verification to prove that I do not use a multi-account? My sources of income are determinants to judge if I use a multi account or not?
legendary
Activity: 2954
Merit: 1155
Leading Crypto Sports Betting & Casino Platform

You and I are quite jealous. lol

The bonuses are huge and few people get special messages to claim. Throughout the world cup, I only missed a few games but focused on the slot games. Naturally, especially if only those who bet in large amounts can get this bonus. But some users say that without any conditions, or indeed random. Possible

I'm missing something pretty big regarding bonuses.

There's nothing we can do just watch  Cheesy this is the first time Stake has distributed bonuses in this way so we need to prepare it for the next popular event
By the way a few hours ago if you watched Stake live streaming and met the requirements for drops then you can collect $40 of a few drops
even with $2374 wagered you qualify for the last drop $18 this is the biggest among all the drops today, this bonus code can be claimed by 4963 users
but on telegram this post was seen by 3000 users try to check maybe there are still 1900 places available.
legendary
Activity: 2394
Merit: 1082
Leading Crypto Sports Betting & Casino Platform
Looks like the sponsorships play a huge role in the success of Stake?
Sponsorship could be a huge role for stake.com to get their casino become the biggest crypto casino, but also the way they handle its users in any case be it withdrawals and also every complaint that appears plays an important role.
Sponsorship makes stake increasingly known in many sports matches so that they attract a lot of users and the way they take care of business keeps these users at stake because they are satisfied with everything they get, and it's all supported by the large capital they have so they have many strategies to make it even bigger from time to time.
Yes that is true that is why not everyone can sponsor stake.com. as I have said before, withdrawal is the Paramount thing in the space of casinos company. If a casino company is having problem with withdrawal then the casino name has already spoiled. So to maintain any casino name is to maintain the withdrawal issue. I believed stake.com has sponsors that promote the casino in different platforms. Stake.com is really trying in the forum and the site for the smooth running of the site for this long without complain. Since when I joined the forum, I have not seen any complain about stake.com.
If you say that since you joined this forum, you've not seen any complaints against stake, then it means three things -
1. Either you joined the forum yesterday or
2. You are not active on this thread, gambling board, scam and accusation board or
3. You are plainly not being honest .

There is not business anywhere that satisfy 100% of their customers, a person or two, or even more will from time to time, have a thing or two to complain about.
Stake.com as a business, is not an exception and not immune to customers complaints, I've seen several complaints against stake, but what makes stake stand out and continue shining in all of this is that, they are always quick to respond to issues and issue a fair judgment on the customer and themselves, and many other times, I've seen cases where stake have gone out of their way to please their customers, so this makes almost every complaint end up being resolved in the shortest period of time, this is one of the ways they've maintained their reputation even unto this stage, plus several other great achievements.
legendary
Activity: 2604
Merit: 2353
It's simple I provided:

1) Letter of deposit on my kraken account: refused
2) Certificate of quarterly turnover (equivalent payslip in my country): refused
3) Statement of annual turnover: refused
4) Statement of my professional bank account mentioning a receipt of pay related to my work: refused because the bank statement was used as proof of residence for the level 3 verification
5) They insisted that I had to provide one of the documents here:

https://help.stake.com/en/articles/5328395-acceptable-documents-for-source-of-funds

So I chose:
Sales of shared or other investments / liquidation of investment portfolio / bonds


I sold some of my shares and withdrew to my bank account.
6) I provided a statement from my broker indicating these sales: refused. I was asked for the bank statement for these transactions

7) No worries. I waited at the beginning of January to receive my bank statement mentioning "Sales of shared or other investments".
Refused without giving a reason.

They asked me for a payslip again.

Where is the logic ?
I wouldn't say where I see the logic because the only one I see here is not good. Your funds don't belong to them, you shouldn't have to send all those highly private and critical documents to them to get back your own funds. Especially after a recent hack of their customer datas in november on top of that. https://stakecommunity.com/topic/64397-phishing-e-mail-scam-november-2022/
On the contrary, they should assist you the most they can, to be able to quickly recover your funds. If they still think you have used several accounts, they must say it and take a clear decision about that, but rejecting official documents proving your identity with no valid reason in order to keep your funds, is dishonest, unprofessional and fraudulent. I don't think any court would agree with that. And I would add that this article from "help.stake.com" and those so-called requirements described into it, don't belong to the TOS accepted by the customers before sending their funds and playing there, and are even mostly unknown by the most experienced ones.
newbie
Activity: 14
Merit: 0
It's simple I provided:

1) Letter of deposit on my kraken account: refused
2) Certificate of quarterly turnover (equivalent payslip in my country): refused
3) Statement of annual turnover: refused
4) Statement of my professional bank account mentioning a receipt of pay related to my work: refused because the bank statement was used as proof of residence for the level 3 verification
5) They insisted that I had to provide one of the documents here:

https://help.stake.com/en/articles/5328395-acceptable-documents-for-source-of-funds

So I chose:
Sales of shared or other investments / liquidation of investment portfolio / bonds


I sold some of my shares and withdrew to my bank account.
6) I provided a statement from my broker indicating these sales: refused. I was asked for the bank statement for these transactions

7) No worries. I waited at the beginning of January to receive my bank statement mentioning "Sales of shared or other investments".
Refused without giving a reason.

They asked me for a payslip again.

Where is the logic ?


Update: After 1 month stake still blocks my money


This is my case I'm crazy they're taking part of my savings, and Stunna hasn't logged in since December 10
:

Small update of my case. Stake asks me to verify my account at level 4 to access it to unlock my account following a suspicion of multiple accounts.

I had no KYC, I hardly passed the 3 levels. Many documents requested.

For level 4 they ask me for a payslip. Being self-employed, I declare my turnover quarterly.
I sent them a quarterly statement of turnover, the only document to prove my professional income.

They refuse the document. They don't understand that I'm not an employee.

This is unfortunate case, support should've just help you to find feasible solution.
BTW, if you can't find alternative documents you may use tax information or statement by related government agencies ? 🤔
hero member
Activity: 2618
Merit: 582
Leading Crypto Sports Betting & Casino Platform
Sponsorship could be a huge role for stake.com to get their casino become the biggest crypto casino, but also the way they handle its users in any case be it withdrawals and also every complaint that appears plays an important role.
Sponsorship makes stake increasingly known in many sports matches so that they attract a lot of users and the way they take care of business keeps these users at stake because they are satisfied with everything they get, and it's all supported by the large capital they have so they have many strategies to make it even bigger from time to time.
yes, of course every casino needs people who are smart with marketing and know how to promote this casino, Stake has a good team in promoting their casino, not just sponsoring it because Stake has done a lot to become famous even though they have to spend a lot of money to run each their campaign, but they managed to get satisfactory results
I think they were already good with it on the core team and that's what made it work. When they first started, and I mean like even the very first day of primedice, they knew how to do marketing but didn't had that much money, not as much as they have with Stake at least. Of course through the years they made thousands of bitcoins in profit, even the Hufflepuff thing didn't make them bankrupt, and eventually they got enough money to grow their marketing to these levels.

But, even on the very first day they were always great and amazing. I believe that their future is insane, they will put the name of Stake everywhere that accepts casino brands, won't stop anywhere.
newbie
Activity: 14
Merit: 0
Update: After 1 month stake still blocks my money


This is my case I'm crazy they're taking part of my savings, and Stunna hasn't logged in since December 10
:

Small update of my case. Stake asks me to verify my account at level 4 to access it to unlock my account following a suspicion of multiple accounts.

I had no KYC, I hardly passed the 3 levels. Many documents requested.

For level 4 they ask me for a payslip. Being self-employed, I declare my turnover quarterly.
I sent them a quarterly statement of turnover, the only document to prove my professional income.

They refuse the document. They don't understand that I'm not an employee.

it really drives me crazy, my nerves are going to explode and I'm going to explode everything.
Each time they find excuses to refuse my documents.
Is there anyone from their team here?


I sent dozens of documents for level 4 which they refused again and again.
I explained repeatedly that I am self-employed, that I have no payslip, only statements of turnover that I sent and that they refused.
They then asked me for one of the following documents:

https://help.stake.com/en/articles/5328395-acceptable-documents-for-source-of-funds

I have chosen :

"Sales of shared or other investments / liquidation of investment portfolio / bonds ( You will need to send us a bank statement clearly showing receipt of funds and investment company name or interest on bonds received )"

I sold my investments and waited for my bank statement to send it to THEM. You realize?


I sent it and it was refused again !!!! For no reason !!. Now they ask me again for a payslip knowing that I am self-employed, that I have no payslip, only declarations of turnover that I sent and that they refused.
They are illogical and I feel like THEY're doing it on purpose.

DO I HAVE TO FIND A NEW JOB AS AN EMPLOYEE TO RECOVER MY MONEY Huh





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