Over 2 months ago you said you were platinum 3:
Maybe I got something wrong? 2 or 3 , who cares. Fact is I am platinum and I have the right to get the reload. They write it on their site themselves.
Fact is, my host didnt reply for 3 fucking days now.
Support also doesnt give a fuck and says I have to wait for m host instead of giving me a new one.
"Reload is not currently enabled on your account.
Please contact your VIP host to renew/enable this feature. If you do not have a VIP host please contact support to be in put in touch with one.
Your reload amount depends on your previous 7 days gameplay, taking into account both total wagered & profit. The amount you receive from each claim will change each week after you renew it with your VIP host. It will go up or down accordingly.
As a Platinum II VIP on Stake you are always entitled to this feature."
ALWAYS ENTITLED.