Stake.com - The Leading Crypto Casino - Drake, UFC, Everton, Alfa Romeo F1 Team - page 738.

robelneo

legendary

Activity: 3416

Merit: 1225

Enjoy 500% bonus + 70 FS

Quote from: Maasdamer on October 14, 2020, 01:11:47 PM

I posted stuff here.

https://bitcointalk.org/index.php?topic=5281906.new#new

All my deposits had a minimum 1 time rollover. Yes I use vpn from time to time, that is not forbidden on the site.

I am not in the position to have to prove anything, I know I did nothing wrong.They accuse me and therfor block my withdrawal. They didn't even ask me any question, just 1 mail with an accusation and asking for ID on which I replied and sent everything they asked for. Since then, no reply for 14 hours.

This MICRO guy who opened this thread here replied 8 hours ago:

"Hello,

I just got informed that our team is working on your case and they will have their decision about it rly soon.

Thank you for you patience."

Obviously soon is not the right word.

I know you are impatient but this only 8 or more hours ago, I also have issues on sites I'm working on and sometimes it took 48 hours, I don't know Stake.com response time but they know that if this is not properly address at the right and the soonest time they can lose their momentum they are one of the top gambling site here, the ball is in their hands now.

Maasdamer

member

Activity: 627

Merit: 36

Quote from: scammed-by-nitro on October 14, 2020, 02:59:08 PM

Still no reply?

I am a higher platinum as well with +100k wagers last week.
Slowly I grew unsatisfied with odds/support/errors anyway and after reading this I made up my mind.
I withdrew the rest of my money and will follow how your situation plays out.

Obviously this can happen to anybody but it will not to me.

Hopefully you get your money. Shame on you stake for not even contacting or answering him. I had my fair share of disputes with the support over 1 year but this never happened. They were just rude.

Oh, and I am using vpn all the time as well.

No reply, withdraws not working. Biggest joke of all time.
Filled out the complaint form at sbr , I hope they step in. Will also make a froum post at sbr tomorrow but must sleep now, long ridiculous day. Thank you stake for fucking up my whole week.

scammed-by-nitro

member

Activity: 303

Merit: 25

Still no reply?

I am a higher platinum as well with +100k wagers last week.
Slowly I grew unsatisfied with odds/support/errors anyway and after reading this I made up my mind.
I withdrew the rest of my money and will follow how your situation plays out.

Obviously this can happen to anybody but it will not to me.

Hopefully you get your money. Shame on you stake for not even contacting or answering him. I had my fair share of disputes with the support over 1 year but this never happened. They were just rude.

Oh, and I am using vpn all the time as well.

Symphonized

member

Activity: 2464

Merit: 57

Primedice.com & Stake.com

We have officially crossed 30 BILLION BETS ♥♦♠♣

Thank-you all ever so much for playing! We'll see you at 40 Billion!

Thanks to everyone who voted on our forum! Our BOOSTED ODDS matches for the weekend are as follows:

Manchester City vs Arsenal
Getafe vs Barcelona
Hoffenheim vs Borussia Dortmund
Monaco vs Montpellier
Inter Milan vs AC Milan

More on the ⚽ https://promotions.stake.com/enhanced-odds-soccer/

Maasdamer

member

Activity: 627

Merit: 36

Platinum is a VIP rank, not a game.
I dont play at casino, sports bets only.

StephenJH

hero member

Activity: 1470

Merit: 521

No more Rekt and Bust

Quote from: Maasdamer on October 14, 2020, 01:11:47 PM

I posted stuff here.

https://bitcointalk.org/index.php?topic=5281906.new#new

All my deposits had a minimum 1 time rollover. Yes I use vpn from time to time, that is not forbidden on the site.

I am not in the position to have to prove anything, I know I did nothing wrong.They accuse me and therfor block my withdrawal. They didn't even ask me any question, just 1 mail with an accusation and asking for ID on which I replied and sent everything they asked for. Since then, no reply for 14 hours.

This MICRO guy who opened this thread here replied 8 hours ago:

"Hello,

I just got informed that our team is working on your case and they will have their decision about it rly soon.

Thank you for you patience."

Obviously soon is not the right word.

Afaik, the suspicious activity on your account can lead to limited withdrawals or even banning the account. If the user has made a few logins to Stake from different geolocations, this can happen and I have faced with similar situation a few months ago. Later the senior manager has contacted me by email and asked for the real IP address which I have made a withdrawal request. In less than 1 hour, they confirmed my withdrawal and everything was ok on this account. Btw, what is the name of game you have made a big profit? I didn't get the slot or game which you marked as " played me up to platinum or whatever the name is. ".

Maasdamer

member

Activity: 627

Merit: 36

I posted stuff here.

https://bitcointalk.org/index.php?topic=5281906.new#new

All my deposits had a minimum 1 time rollover. Yes I use vpn from time to time, that is not forbidden on the site.

I am not in the position to have to prove anything, I know I did nothing wrong.They accuse me and therfor block my withdrawal. They didn't even ask me any question, just 1 mail with an accusation and asking for ID on which I replied and sent everything they asked for. Since then, no reply for 14 hours.

This MICRO guy who opened this thread here replied 8 hours ago:

"Hello,

I just got informed that our team is working on your case and they will have their decision about it rly soon.

Thank you for you patience."

Obviously soon is not the right word.

shield132

hero member

Activity: 2450

Merit: 948

Metawin.com - Truly the best casino ever

Quote from: Maasdamer on October 13, 2020, 09:08:11 PM

Hello community,

I have a problem with stake.
Registered at stake 3 weeks ago and played me up to platinum or whatever the name is.
I am up maybe 10k on my account.
Yesterday I deposited 0.09 and 0.07 and played myself up close to 0.33.

Today I wanted to withdraw my money and got the info "you are not allowed to do that".

Chat support refuses to answer what is going on and said I must contact [email protected].
First she said the department will message me "very soon", and some messages later suddenly is was "Just to mention, it can take up a couple of business days for the team to respond on your email."

What is this site trying to pull? I am from a non banned country, only ever had this 1 account and never did anything wrong. I think wiining might be wrong in ther eyes.
I think its only because I won too much and they dont like that.

Please help.

I read your other posts and first of all, keep calm. Stake is a casino owned by PrimeDice, believe me, they are the one of the least company to lie you in crypto gambling industry. They have given away up to 50 bitcoin and your coins mean nothing to scam for (This just to make sure you to calm).

If somehow there isn't response from them, try to contact online support for multiple times. Email them, they'll definitely reach out to you soon. Also, they have right to ask for KYC documents. Were you using VPN with shared IP? This can be a problem too. Are you sure that there was none suspicious activity on your account? Including depositing and withdrawing immediately?

I don't even suggest you to open scam accusation thread because they aren't scammers and this issue will be solved easily. Have a nice day!

SquallLeonhart

legendary

Activity: 2464

Merit: 1102

Quote from: Maasdamer on October 13, 2020, 10:22:26 PM

Thank you. Wink

But for what reason? Is winning not allowed?
Well I think this question answers itself.

This is an anonymous site, no kyc required. I made far bigger withdrawals without any problems.
The fact that I have to wait now for them to tell me wtf is going on is just ridiculous.

Also, they didnt even contact me about it. No email, no message. I had to contact them after I coulnd not withdraw. Imagine if I would have made a deposit today this money would have been stuck as well. This angers me even more!

To be perfectly honest with you, if you are not going to share more information, stake will have nothing to do about this situation. If you think you did absolutely zero things wrong, they will tell you what you did wrong but didn't realize. There are bunch of moments when gamblers do not realize what they did was wrong and against the rules, never really read the rules and end up getting their account blocked because they didn't realize what they did was wrong all along.

If there was really nothing wrong at all, that means they will find a way to recoup whatever you lost and they will give it all back. They will definitely make sure that you get your money back and they will not create any more problems, they will just check what you did and if there is really nothing wrong after all the checking, they won't keep your money any longer.

100bitcoin

sr. member

Activity: 861

Merit: 423

Quote from: Maasdamer on October 14, 2020, 10:07:24 AM

Of course they can ask for it but they should treat me with some respect and at least give me some info. I am a customer and thats no way to treat such.

Not just throw some accusation at me to deal with it and no more replies.

Thats the part the pisses me off the most.

I dont even know/understand why I should have done wrong.

I think, you should post some proof in support of your claim too. So far, it is just words from your end.

Fredomago

legendary

Activity: 2996

Merit: 1054

Leading Crypto Sports Betting & Casino Platform

Quote from: robelneo on October 14, 2020, 11:37:18 AM

Quote from: Maasdamer on October 14, 2020, 10:07:24 AM

Of course they can ask for it but they should treat me with some respect and at least give me some info. I am a customer and thats no way to treat such.

Not just throw some accusation at me to deal with it and no more replies.

Thats the part the pisses me off the most.

I dont even know/understand why I should have done wrong.

I hope you will be more sober than @efxes who created a lot of posts and messed up Cloudbet thread, Stake as we all know is dedicated in making their gambling platform safe and rewarding for gamblers if they find you have no issue with your account. I don't see any reason why you should not get your money, just present all your evidences and wait for their reply, as a gambler like all of us we want a win win situation on both party.

Stake already established their name for sure business is more important than anything, if there's no problem with your claim then it will be handled and be solve.

It's more on communication and how both sides will try to meet up in between in solving this concern, if there's no sign of abused stake will make an statement for sure.

We all want to be in the situation that we are expecting that's nature but it's also needed
to allow the company to complete their investigation then comeback with you.

robelneo

legendary

Activity: 3416

Merit: 1225

Enjoy 500% bonus + 70 FS

Quote from: Maasdamer on October 14, 2020, 10:07:24 AM

Of course they can ask for it but they should treat me with some respect and at least give me some info. I am a customer and thats no way to treat such.

Not just throw some accusation at me to deal with it and no more replies.

Thats the part the pisses me off the most.

I dont even know/understand why I should have done wrong.

I hope you will be more sober than @efxes who created a lot of posts and messed up Cloudbet thread, Stake as we all know is dedicated in making their gambling platform safe and rewarding for gamblers if they find you have no issue with your account. I don't see any reason why you should not get your money, just present all your evidences and wait for their reply, as a gambler like all of us we want a win win situation on both party.

Maasdamer

member

Activity: 627

Merit: 36

Of course they can ask for it but they should treat me with some respect and at least give me some info. I am a customer and thats no way to treat such.

Not just throw some accusation at me to deal with it and no more replies.

Thats the part the pisses me off the most.

I dont even know/understand why I should have done wrong.

sujonali1819

legendary

Activity: 2436

Merit: 1189

Need Campaign Manager?PM on telegram @sujonali1819

Quote from: Maasdamer on October 13, 2020, 10:22:26 PM

This is an anonymous site, no kyc required. I made far bigger withdrawals without any problems.
The fact that I have to wait now for them to tell me wtf is going on is just ridiculous.

It's really disgusting when a site hold the fund. I can feel your condition. But if we think as from the site end then we have to say that site will not also pay someone if they think the player breaks any rule. For why maybe they hold it and do some investigations. Stake is reputed gambling site and they are promoting them here from long. So I don't think they will do something wrong for this 3500 dollars only. Let's wait patiently and see how going all things regarding you.

They also can ask for KYC though according to their Terms and conditions.

Maasdamer

member

Activity: 627

Merit: 36

Timezone? THis os going for 13 hours now. When it started it was morning for me, now its night. Whereever they are, they are or have been working by now.
And I replied to their one and only mail 5 minutes after I got it and sent what they requested and now, 9 hours later, I still have no reply.

If even the chat and vip host wont help I am sure some forum person will.

babygun

sr. member

Activity: 2226

Merit: 254

Top-tier crypto casino and sportsbook

Quote from: Maasdamer on October 14, 2020, 05:42:14 AM

And I wish they would finally payout my 3500$ which I have in my account or at least reply to my email with my ID verification which I send 6.5 hours ago.

Platinum obviously means shit at this joke of a betting site.

Give them some credit and time, they are maybe not in the same time zone as you are. There are also some representatives on Stake on this forum, I am sure they will be able to help you out.

Maasdamer

member

Activity: 627

Merit: 36

And I wish they would finally payout my 3500$ which I have in my account or at least reply to my email with my ID verification which I send 6.5 hours ago.

Platinum obviously means shit at this joke of a betting site.

lixer

hero member

Activity: 2688

Merit: 588

Quote from: Symphonized on October 13, 2020, 02:53:23 PM

To celebrate over 1,000 games being released onto our site, we're handing out some tasty monthly reloads

Monthly bonus is one thing that keeps me glued to stake because it is always surprising and decent amounts and after I have reached platinum I get even better value for my wagers all the month. I must say you guys are really random with the monthly bonus though as last time it was so late but this time it was so early that I was really surprised.

I wish we have a fixed date though just like the weekly bonus because I mean I don't check my emails that often but for monthly bonus I have to check my emails from 15th to 25th as the bonus day is not fixed and this time you sent October monthly bonus so early on 13th itself which while I was glad to get but if possible please make a fix date or at least float it around 15-20th each month should not be more late Grin

.

scammed-by-nitro

member

Activity: 303

Merit: 25

Quote from: Maasdamer on October 13, 2020, 10:22:26 PM

Thank you. Wink

But for what reason? Is winning not allowed?
Well I think this question answers itself.

This is an anonymous site, no kyc required. I made far bigger withdrawals without any problems.
The fact that I have to wait now for them to tell me wtf is going on is just ridiculous.

Also, they didnt even contact me about it. No email, no message. I had to contact them after I coulnd not withdraw. Imagine if I would have made a deposit today this money would have been stuck as well. This angers me even more!

Wow the not informing you thing is really shady.
I am platinum 3 and never had this. But tbh, they pulled some shady stuff against me as well.

You can contact sportsbookreview about it, sometimes they help.

Maasdamer

member

Activity: 627

Merit: 36

Thank you. Wink

But for what reason? Is winning not allowed?
Well I think this question answers itself.

This is an anonymous site, no kyc required. I made far bigger withdrawals without any problems.
The fact that I have to wait now for them to tell me wtf is going on is just ridiculous.

Also, they didnt even contact me about it. No email, no message. I had to contact them after I coulnd not withdraw. Imagine if I would have made a deposit today this money would have been stuck as well. This angers me even more!

Topic: Stake.com - The Leading Crypto Casino - Drake, UFC, Everton, Alfa Romeo F1 Team - page 738. (Read 283795 times)