Yes I mean the chat support. I dont care about the chatroom.
And yes, once I was talking hard to the chat support, but not rude. Also I had reason for that as they were unwilling to understand my problem which was clear as day.
Still, not even answering emails is kinda ridiculous. The questions I asked (about for example the max stake thing) were kind and professional.
Also, the max stake button is still missing. How can I know how much I am allowed to bet without that. I dont make 1$ bets.
And yes I am, VIP, but only silver.
Well, looking at the name "scammed by nitro" and now having problems with the support of stake which hasn't been a trouble for half a decade or even longer (ever since primedice) I am pretty sure maybe the language caused it? Just because you can justify your "talking hard but not rude" doesn't mean they feel the same way, or maybe you might think your trouble is clear as day but it doesn't have to be clear to them.
At the end of the day as long as you think there is a reason for being rude, you are the wrong one, I do not think you should be rude to anyone no matter what the situation is. In any case you can learn the max simply by writing the number, if you write too much it gives a warning and tells you what the max bet is, quite simple to test, just write 1000 btc on all and it will show what the max is.
