Hi all! Wanted to share my negative experience with Stake.
I have made two bets on today's Champions League game in Live (Valencia - Atalanta), the bets were made on 40th and 45th minute of the game (screenshot:
https://ibb.co/x1rZLMN), total over 9.5 corners. At that point there were 5 total corners and the odds were above 2, the game was very active and opened so I decided it was a good choice.
The bets were accepted.
Around 70th minute I received a notification that the bets were refunded.
According to the support, they put wrong odds (used the once from pre live), but:
1. it was already the end of the first half when Stake accepted the bets.
2. the bets were actually accepted, not paused or pending confirmation or something.
3. when they refunded the bets, the odds for over 9.5 corners were like 1.42 - so they waited for the game to go on, and when saw that the bet could win, cancelled it.
4. according to their own rules they can use a market average in the pay-out compared (the calculated winning bets with 1.0, probably that's their market average probably
).
I offered them to recalculate my bets with the right odds for 40th and 45th minute, but they refused to do so.
Be careful, want to make it public so that clients are aware.