So what do you do, just tweet at them out in the open?
they are showing as un-messageable.
Topic: suprnova.cc payout issues. Contact suprnova via twitter for fast responses. (Read 2246 times)
January 14, 2020, 11:43:00 PM
December 05, 2017, 07:04:08 AM
Good call on the Twitter reach out. I got my payment as well! I suggest anyone else having issues do the same or reach out to [email protected] directly.
December 04, 2017, 05:00:05 PM
final 0.6 returned. All good now.
December 04, 2017, 03:53:55 PM
Confirmed I got a near instant response from twitter -- only 2.78xmr returned so far, working on the final 0.6
December 04, 2017, 02:17:20 PM
Oк, I got my coins back. Write directly on twitter - Suprnova reads twitter and react promptly, now I'm happy again
Thank you, I will try that as well. Still doesn't excuse the lack of responsiveness from the support system they have in place on their website.
December 04, 2017, 06:51:15 AM
Oк, I got my coins back. Write directly on twitter - Suprnova reads twitter and react promptly, now I'm happy again
December 04, 2017, 04:27:44 AM
Here's another one to add to the list.
http://www.ubiq.cc/transaction/0xbd890512ca21fa1a1601a82cb37d35b13721eabef6d960c76e055085522e471
Plenty of bogus TXID's coming out of Suprnova pools, that's one thing for sure.
http://www.ubiq.cc/transaction/0xbd890512ca21fa1a1601a82cb37d35b13721eabef6d960c76e055085522e471
Plenty of bogus TXID's coming out of Suprnova pools, that's one thing for sure.
December 03, 2017, 11:34:50 PM
Suprnova took my 4.6 BitcoinGold - no transaction ID in cach out, see the screenshot:
https://i.imgur.com/Ff6bBZH.png
https://i.imgur.com/Ff6bBZH.png
Seems to be a recurring theme across several of the suprnova.cc pools.
BTG has also seen a big price jump in the last few weeks. Maybe someone is getting greedy...
December 03, 2017, 05:27:53 AM
Suprnova took my 4.6 BitcoinGold - no transaction ID in cach out, see the screenshot:
https://i.imgur.com/Ff6bBZH.png
https://i.imgur.com/Ff6bBZH.png
December 02, 2017, 05:29:24 PM
My payout was terrible there, and I had the second strongest hash rate on XMR. I was actually leaving that day and did a manual payout of my 2 XMR balance and ended up not receiving it. Shame such a large pool with a nice layout can't run on a competent level. I'm sure they make more than enough to be able to answer support tickets. Haven't heard even a single thing to any emails or post. Not to hard to say were looking into it or your burnt.
December 02, 2017, 09:52:51 AM
If he's not scamming then I'd sure like an explanation about why he is ignoring a problem that causes the proceeds from miners at his pool to not get paid out from the pool.
While mining at suprnova it actually seems like I was doing pretty well -- but doesn't do any good when the pool takes 15% of the payouts.
While mining at suprnova it actually seems like I was doing pretty well -- but doesn't do any good when the pool takes 15% of the payouts.
December 02, 2017, 09:11:15 AM
Not saying that OCminer is scammer, but everytime I mine at suprnova, I get about 20-30% less than expected.
Just don't mine there anymore, I sure don't.
Just don't mine there anymore, I sure don't.
December 01, 2017, 09:55:22 AM
That's worse than what I was seeing. XMR price increases...failed payouts increase. Hmm...
Still nothing but crickets from ocminer.
Still nothing but crickets from ocminer.
November 30, 2017, 11:33:18 AM
I've made probably 60% of what I expected the past week...
November 30, 2017, 08:55:20 AM
bump
November 29, 2017, 08:38:49 AM
Going to have to add me to the list. Looks like this is becoming a recurring issue. I also have a missing 2 coin xmr payment to this address. 4AZhsc9LQXmLc1ic3J8Y413vqphnz6vLzSuHCxTN5j3yQShr5ZMNwc6Lqp9h8pabMzjg3t8SY4q7bC9 aPQtSMSxfLcv5mLP
It shows confirmed on the pools side but don't list a TX#. No response from anyone at Suprnova to my email or other thread I asked for assistance on.
It shows confirmed on the pools side but don't list a TX#. No response from anyone at Suprnova to my email or other thread I asked for assistance on.
November 28, 2017, 09:43:59 PM
Another report from Reddit(replied to my Reddit post)
https://www.reddit.com/r/Monero/comments/7g1hpu/warning_multiple_people_having_missing_payout/dqghm1j/
https://www.reddit.com/r/Monero/comments/7g1hpu/warning_multiple_people_having_missing_payout/dqghm1j/
November 28, 2017, 09:35:20 PM
Scam or not, we paid via the pool fee for his services, which conveniently forgot to pay about 15% of the total amount I've mined there.
If the 15% that I'm missing is representative of what others have lost, the pool is conveniently disappearing about $9,500/month in XMR.
That XMR isn't just disappearing into thin air. If I were losing $9500/month I sure as hell would not be doing ANYTHING except stopping the loss.
Just a little bit too convenient of a bug. Maybe it arose as a legitimate bug, but, not responding to reports for months, and ignoring any customer's inquiry is absolutely intentional. If he were being "above board" he would inform people there is currently a payout bug that he will resolve when he gets time.
Imagine if an ATM at a bank consistently "malfunctioned" and only dispensed 85% of the money it deducted from your account? Once is an oops, twice is suspicious. Going on for months on end after being reported multiple times? Damn right that's intentional.
If the 15% that I'm missing is representative of what others have lost, the pool is conveniently disappearing about $9,500/month in XMR.
That XMR isn't just disappearing into thin air. If I were losing $9500/month I sure as hell would not be doing ANYTHING except stopping the loss.
Just a little bit too convenient of a bug. Maybe it arose as a legitimate bug, but, not responding to reports for months, and ignoring any customer's inquiry is absolutely intentional. If he were being "above board" he would inform people there is currently a payout bug that he will resolve when he gets time.
Imagine if an ATM at a bank consistently "malfunctioned" and only dispensed 85% of the money it deducted from your account? Once is an oops, twice is suspicious. Going on for months on end after being reported multiple times? Damn right that's intentional.
November 28, 2017, 07:33:29 PM
I am going to speculate and say that the pool/wallet in the past had some technical issues and the pool operator got's bigger fires to take out. Probably a headache to figure out what went wrong with your isolated specific issue long ago.
Sucks it is what it is, always control your own funds and cash out whenever you can, Supr nova 99.9 percent works fine so it's definitely not a scam
Sucks it is what it is, always control your own funds and cash out whenever you can, Supr nova 99.9 percent works fine so it's definitely not a scam
It's hardly isolated instances. There's been lots of people that have come forward and reported scamming and skimming, including myself, so it's not just one specific issue either.
I would say it's more along the lines of a systematic pattern.
How you can say it's not a scam when the evidence is there for you to read in black in white, (and to check for yourself) is beyond comprehension to me.
November 28, 2017, 02:25:51 PM
I am going to speculate and say that the pool/wallet in the past had some technical issues and the pool operator got's bigger fires to take out. Probably a headache to figure out what went wrong with your isolated specific issue long ago.
Sucks it is what it is, always control your own funds and cash out whenever you can, Supr nova 99.9 percent works fine so it's definitely not a scam
Sucks it is what it is, always control your own funds and cash out whenever you can, Supr nova 99.9 percent works fine so it's definitely not a scam
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