Swedish ASIC miner company kncminer.com - page 130.

bbuser

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Quote from: varChar on April 09, 2015, 11:57:20 AM

Anyone more that got this mail from KnC?

Dear Sir/Madam.

We can see from our records that you have selected to receive a bonus Titan miner as part of the 2 for 1 offer we ran last year. Due technical issues in the selection process the Titan miner was not correctly registered as a choice and not accounted for. In this case we would like to offer you the following options instead of receiving the bonus Titan miner.

Option 1: Swap the bonus Titan miner for a free Neptune miner expected to ship within the next few weeks.

Or

Option 2: Receive a BTC payment of 3 Bitcoins per bonus Titan miner you were entitled to. (If you select this option please provide a BTC wallet address with your confirmation)

Please reply to this email to confirm your choice before the end of business 17:00 CET on Friday 3rd of April.

Thank you.
KnCMiner Team.

And of course they do only apologizes when I try to speak with them.
However what is the value of the Neptune?
Perhaps it's a better choice to take the bitcoins.
That is if I don't go to court.

They are really good at fucking up ppl's lifes :/

Is it one Neptune cube or a complete Neptune miner? I recently picked up a Neptune Miner for about $900 CAD. I think I got a good deal and it was purchased offline so I didn't have to pay for shipping.

RoadStress

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Quote from: bittawm on April 08, 2015, 09:38:07 PM

if i ever see sam cole ill punch him in the dick, donations accepted hashtag its in the sig

Will gladly donate. Just do it and then watch the bits flowing in!

notthematrix

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Quote from: bgibso01 on April 09, 2015, 10:46:33 AM

Found my copy of KnC's website when they originally offered refunds for the Neptunes.

Hope this helps others.

Edit: Just noticed the date I printed this. Already after 2nd Qtr 2014. Pretty good proof they didn't make their shipment date and you can claim a refund.

I rea;ly dont care , in europe this is no proof.
anyone can alter saved a wibsite.
but the talk about 3 TH ,,, mine runs 3.6TH
they say about refund ,,, you can refunt up to shipment....
that means yes you can refund ,,,, BUT it does NOT gave you ANYTIME , you get your refund!!!!
So it was way better to receive the shipment!
You can not blame them about ROI , since the price of bitcoin can NOT be predicted.
That was a gamble all the time.
they would win any lawsuits , but I can imagine you dont want this kind of shit when developing a product.
so they stopped selling to US consumers.
Sorry guts you just live in the wrong country!

notthematrix

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Quote from: smoothrunnings on April 09, 2015, 11:55:31 AM

Quote from: Phoenix1969 on April 09, 2015, 05:44:32 AM

Quote from: smoothrunnings on April 08, 2015, 11:00:36 AM

So has KNC officially pulled down their forum because i don't see a link for it anymore?

exactly.... no more hardware....and no more support.. no more forum.
They plan on milking the cloud from now on.
We may see old cloud-Neptunes after the 16nm have been deployed and the 28's become obsolete...
Then expect a fire-sale of old outdated stuff to institutional buyers.
All the lawsuits from private individuals aren't worth the trouble anymore.

They still must be warrantying their Neptune warranties?

Yep but no time table its the same as for phones it can take up to 6 moths to replace one.
but in practice KNC does within 48h thats was my experince with 2 broken cubus DOA I had batch 1 Neptune..
Consumer protection is nice but can be very damaging to a small componey , KNC is not a multinational when it comes to shipping miners
the US claim culture is a real problem here , in practice you deal with multinationals they just calculate the damage.
but thatś different from a company like KNC , yes they made mistakes but putting lawsuits will not get you anywhere.
as you can see at "best" it killed availibility of equipment to the US.

varChar

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Anyone more that got this mail from KnC?

Dear Sir/Madam.

We can see from our records that you have selected to receive a bonus Titan miner as part of the 2 for 1 offer we ran last year. Due technical issues in the selection process the Titan miner was not correctly registered as a choice and not accounted for. In this case we would like to offer you the following options instead of receiving the bonus Titan miner.

Option 1: Swap the bonus Titan miner for a free Neptune miner expected to ship within the next few weeks.

Or

Option 2: Receive a BTC payment of 3 Bitcoins per bonus Titan miner you were entitled to. (If you select this option please provide a BTC wallet address with your confirmation)

Please reply to this email to confirm your choice before the end of business 17:00 CET on Friday 3rd of April.

Thank you.
KnCMiner Team.

And of course they do only apologizes when I try to speak with them.
However what is the value of the Neptune?
Perhaps it's a better choice to take the bitcoins.
That is if I don't go to court.

They are really good at fucking up ppl's lifes :/

smoothrunnings

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Activity: 630

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Quote from: Phoenix1969 on April 09, 2015, 05:44:32 AM

Quote from: smoothrunnings on April 08, 2015, 11:00:36 AM

So has KNC officially pulled down their forum because i don't see a link for it anymore?

exactly.... no more hardware....and no more support.. no more forum.
They plan on milking the cloud from now on.
We may see old cloud-Neptunes after the 16nm have been deployed and the 28's become obsolete...
Then expect a fire-sale of old outdated stuff to institutional buyers.
All the lawsuits from private individuals aren't worth the trouble anymore.

They still must be warrantying their Neptune warranties?

bgibso01

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Found my copy of KnC's website when they originally offered refunds for the Neptunes.

Hope this helps others.

Edit: Just noticed the date I printed this. Already after 2nd Qtr 2014. Pretty good proof they didn't make their shipment date and you can claim a refund.

notthematrix

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Quote from: Phoenix1969 on April 09, 2015, 05:44:32 AM

Quote from: smoothrunnings on April 08, 2015, 11:00:36 AM

All the lawsuits from private individuals aren't worth the trouble anymore.

The lawsuits if they did not do that they probably did still deliver , now the only miner hardware comes from china were a lawsuit does not have any chance so people from the US don't try , I would had prefered a ban on US in shipping and buying.
like some company's and banks do.

Phoenix1969

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Quote from: smoothrunnings on April 08, 2015, 11:00:36 AM

So has KNC officially pulled down their forum because i don't see a link for it anymore?

exactly.... no more hardware....and no more support.. no more forum.
They plan on milking the cloud from now on.
We may see old cloud-Neptunes after the 16nm have been deployed and the 28's become obsolete...
Then expect a fire-sale of old outdated stuff to institutional buyers.
All the lawsuits from private individuals aren't worth the trouble anymore.

samsonn25

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Quote from: teslaman on April 08, 2015, 11:32:59 AM

Quote from: notthematrix on April 08, 2015, 07:37:24 AM

this realy depends on the PSU

Gold VS platinum VS titanium
http://en.wikipedia.org/wiki/80_Plus best results with
http://www.evga.com/Products/Product.aspx?pn=220-T2-1600-X1

Now you can also see that in the US you lose more power when not using 230V

I didn't mention that, because it's not worth mentioning. It's a 2-4% difference between them, on a rough estimate. On 1,900W, that's a whopping 38-76W difference between Gold, Platinum and Titanium. Also, it's not just the % difference you have to account for. If it were, then 92% Gold efficiency on 230V, at 1,900W, would be 1,748W. No where near 1,400W. Like I said, there was a nice write up on it, using calculations based on actual usage readings, but as usual, KnC is a bag of dicks. Kiss

And yes, 220/240V is also slightly more efficient. That's one of the bonus reasons I wired mine for 240V. I get the same rating with Gold on 240V, that I would with Platinum on 120V, without having to pay the premium for a Platinum PSU. Platinum will likely never pay for the little extra 2% efficiency in the miners lifetime, let alone the uber premium Titanium. In other words, Titaniums would save me about $79 a year on a Neptune, but cost nearly $500 more. That would pay for itself in oh....only 6+ years, lol. Tongue

For 2 x 860 watt psu on Seasonic is only about $40 diff and

2 x 1000 watt EVGA about $40-80 premium platinum over gold.

Average plat 860 watt at .16 kw/hr would save about $35 per year each over gold on 240v and $25 on 115v (Pushing 90-100% load mining)

bittawm

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if i ever see sam cole ill punch him in the dick, donations accepted hashtag its in the sig

bbuser

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Quote from: bbuser on April 08, 2015, 01:02:35 AM

Repositioned the cubes and lowered all their voltage to factory default. Running a bit cooler now.

Quote

Did you accidentally go the wrong direction on the voltages? A higher negative number equals a lower voltage. So -0.0439V is lower than -0.0366V.

I think I might have lol Embarrassed

teslaman

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Quote from: notthematrix on April 08, 2015, 07:37:24 AM

this realy depends on the PSU

Gold VS platinum VS titanium
http://en.wikipedia.org/wiki/80_Plus best results with
http://www.evga.com/Products/Product.aspx?pn=220-T2-1600-X1

Now you can also see that in the US you lose more power when not using 230V

I didn't mention that, because it's not worth mentioning. It's a 2-4% difference between them, on a rough estimate. On 1,900W, that's a whopping 38-76W difference between Gold, Platinum and Titanium. Also, it's not just the % difference you have to account for. If it were, then 92% Gold efficiency on 230V, at 1,900W, would be 1,748W. No where near 1,400W. Like I said, there was a nice write up on it, using calculations based on actual usage readings, but as usual, KnC is a bag of dicks. Kiss

And yes, 220/240V is also slightly more efficient. That's one of the bonus reasons I wired mine for 240V. I get the same rating with Gold on 240V, that I would with Platinum on 120V, without having to pay the premium for a Platinum PSU. Platinum will likely never pay for the little extra 2% efficiency in the miners lifetime, let alone the uber premium Titanium. In other words, Titaniums would save me about $79 a year on a Neptune, but cost nearly $500 more. That would pay for itself in oh....only 6+ years, lol. Tongue

smoothrunnings

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So has KNC officially pulled down their forum because i don't see a link for it anymore?

notthematrix

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Quote from: notthematrix on April 08, 2015, 07:30:01 AM

Quote from: teslaman on April 08, 2015, 04:22:29 AM

Quote from: bgibso01 on April 07, 2015, 09:58:23 AM

So how far whacked is the latest firmware for Neptune in terms of Watts shown? I've got 6 cubes running on 220v and it says on the gui that it is only using 1700w for 4Th. I realize that's probably at the chip level, but is there some other significant draw? I don't have a kill-a-watt for 220v or I'd check at the wall/PDU.

I'm in the same boat as you, using 220/240V with no way to measure. Indeed, that number is just on the Cube side, but I haven't seen any differences between firmware versions. My worst Neptune runs at 1,400W with undervolting, so 1,700w sounds about right for 6 Cubes.

Someone on the now nuked KnC forum (either shyliar, or prototype) had written up how to estimate total usage at the wall, but I don't remember it. I ended up at a 1,900W estimate at the wall for the Neptune showing 1,400W on the web interface. I just use the % difference between those numbers to calculate my other Neptune's usage. It must be fairly accurate, because I have 15 Cubes running on a 30A 240V circuit and the breaker stays fairly warm. That should be running right around the recommended continuous load max of 80% on the breaker.

If you don't mind burning money (like some "Einsteins" around here, lol), you could get one of these to get an actual reading at the breaker box: http://www.amazon.com/Fluke-323-True-RMS-Clamp-Meter/dp/B00AQKIEXY/ Of course, there are cheaper brands, but they all look like cheap junk after reading the reviews.

Quote from: bbuser on April 08, 2015, 01:02:35 AM

Repositioned the cubes and lowered all their voltage to factory default. Running a bit cooler now.

Did you accidentally go the wrong direction on the voltages? A higher negative number equals a lower voltage. So -0.0439V is lower than -0.0366V.

this realy depends on the PSU

Gold VS platinum VS titanium
http://en.wikipedia.org/wiki/80_Plus best results with
http://www.evga.com/Products/Product.aspx?pn=220-T2-1600-X1

Now you can also see that in the US you lose more power when not using 230V

notthematrix

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Quote from: teslaman on April 08, 2015, 04:22:29 AM

Quote from: bgibso01 on April 07, 2015, 09:58:23 AM

So how far whacked is the latest firmware for Neptune in terms of Watts shown? I've got 6 cubes running on 220v and it says on the gui that it is only using 1700w for 4Th. I realize that's probably at the chip level, but is there some other significant draw? I don't have a kill-a-watt for 220v or I'd check at the wall/PDU.

I'm in the same boat as you, using 220/240V with no way to measure. Indeed, that number is just on the Cube side, but I haven't seen any differences between firmware versions. My worst Neptune runs at 1,400W with undervolting, so 1,700w sounds about right for 6 Cubes.

Someone on the now nuked KnC forum (either shyliar, or prototype) had written up how to estimate total usage at the wall, but I don't remember it. I ended up at a 1,900W estimate at the wall for the Neptune showing 1,400W on the web interface. I just use the % difference between those numbers to calculate my other Neptune's usage. It must be fairly accurate, because I have 15 Cubes running on a 30A 240V circuit and the breaker stays fairly warm. That should be running right around the recommended continuous load max of 80% on the breaker.

If you don't mind burning money (like some "Einsteins" around here, lol), you could get one of these to get an actual reading at the breaker box: http://www.amazon.com/Fluke-323-True-RMS-Clamp-Meter/dp/B00AQKIEXY/ Of course, there are cheaper brands, but they all look like cheap junk after reading the reviews.

Quote from: bbuser on April 08, 2015, 01:02:35 AM

Repositioned the cubes and lowered all their voltage to factory default. Running a bit cooler now.

Did you accidentally go the wrong direction on the voltages? A higher negative number equals a lower voltage. So -0.0439V is lower than -0.0366V.

this realy depends on the PSU

Gold VS platinum VS titanium
http://en.wikipedia.org/wiki/80_Plus best results with
http://www.evga.com/Products/Product.aspx?pn=220-T2-1600-X1

teslaman

member

Activity: 65

Merit: 15

Quote from: bgibso01 on April 07, 2015, 09:58:23 AM

So how far whacked is the latest firmware for Neptune in terms of Watts shown? I've got 6 cubes running on 220v and it says on the gui that it is only using 1700w for 4Th. I realize that's probably at the chip level, but is there some other significant draw? I don't have a kill-a-watt for 220v or I'd check at the wall/PDU.

I'm in the same boat as you, using 220/240V with no way to measure. Indeed, that number is just on the Cube side, but I haven't seen any differences between firmware versions. My worst Neptune runs at 1,400W with undervolting, so 1,700w sounds about right for 6 Cubes.

Someone on the now nuked KnC forum (either shyliar, or prototype) had written up how to estimate total usage at the wall, but I don't remember it. I ended up at a 1,900W estimate at the wall for the Neptune showing 1,400W on the web interface. I just use the % difference between those numbers to calculate my other Neptune's usage. It must be fairly accurate, because I have 15 Cubes running on a 30A 240V circuit and the breaker stays fairly warm. That should be running right around the recommended continuous load max of 80% on the breaker.

If you don't mind burning money (like some "Einsteins" around here, lol), you could get one of these to get an actual reading at the breaker box: http://www.amazon.com/Fluke-323-True-RMS-Clamp-Meter/dp/B00AQKIEXY/ Of course, there are cheaper brands, but they all look like cheap junk after reading the reviews.

Quote from: bbuser on April 08, 2015, 01:02:35 AM

Repositioned the cubes and lowered all their voltage to factory default. Running a bit cooler now.

Did you accidentally go the wrong direction on the voltages? A higher negative number equals a lower voltage. So -0.0439V is lower than -0.0366V.

bbuser

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Repositioned the cubes and lowered all their voltage to factory default. Running a bit cooler now.

http://s8.postimg.org/g1hvyp9ed/Kn_CMiner_Status_1.png

bbuser

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Quote from: bgibso01 on April 07, 2015, 09:55:23 PM

Quote from: bbuser on April 07, 2015, 09:09:33 PM

Hey guys, I thought I would post my specs up too. Running 5 Neptune cubes now and have been tweaking them for a couple of days. Hopefully the dies cooperate.

http://s17.postimg.org/4qtxi0etr/Kn_CMiner_Status.png

Looks good. A little warm on the DC though.

Yah I'm not sure why. I got them on a computer table by my window, 2 stacked on top of each other, one just by itself and a Turbo-Aire fan cooling everything. It's showing that I'm using 1430w but I don't know if that is accurate.

bgibso01

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Quote from: bbuser on April 07, 2015, 09:09:33 PM

Hey guys, I thought I would post my specs up too. Running 5 Neptune cubes now and have been tweaking them for a couple of days. Hopefully the dies cooperate.

Looks good. A little warm on the DC though.

Topic: Swedish ASIC miner company kncminer.com - page 130. (Read 3050068 times)