Author

Topic: Swedish ASIC miner company kncminer.com - page 1316. (Read 3050075 times)

newbie
Activity: 49
Merit: 0
October 16, 2013, 04:15:38 AM
i apologize in advance, if this is repeated topic - but, just the sheer speed of posting here makes it impossible for me to go through the last 200 pages I havent read. so please, use just small stones. Cheesy

this is a part of my support request to KnC. Is there anyone else in the same/similar situation? or possibly with a solution

it's regarding my 4VRM jupiter.
Quote
There are three things I've figured out and those might or might not be linked to each other.
1) I rarely see the cgminer to run longer than 4 or 5 blocks. It restarts and is off for a few seconds. The down time lasts 10+ seconds, which means a loss of hashrate during the down time as well as during the "ramp up period" after restart.

2) One of VRMs on module 6 is offline according to bertmod. Or, to be more exact, the mod says, it's online and ok, but the current is just 0.125A. This loss of power is not compensated on other VRMs - those give out the same current as VRMs on the rest of borads. If I connect just this board to the controller, it produces just about 80GH ... although the bertmod says only 2 cores are disabled on the whole board.

3) High HW error rates. I am experiencing about 10-13% HW error rates. But the interesting thing is - the more boards I have connected to the controller, the higher HW error rate is. When I run just one board I usually get about 2-3%. This seems like an issue with the FPGA, but I have no way to tell for sure.
copper member
Activity: 2898
Merit: 1465
Clueless!
October 16, 2013, 04:15:22 AM
What does this mean?
I have not yet received any confirmation email...

Order # Shipped (Payed)
Shipping method:
Stockholm Pickup
# to check order status:


if you did not ask for pickup get a hold of them it is 11:15am now in Sweden

if you did ask to pick it up my 304x order was just shipped I'd guess yours is waiting  for you at the office

not sure what they say if hosted

Searing
legendary
Activity: 1260
Merit: 1008
October 16, 2013, 04:04:21 AM
Order #23xx Shipped (Payed)

Just to make sure no body is going to steal your miner: Did you originally choose Stockholm pick-up as delivery method ?
member
Activity: 101
Merit: 10
October 16, 2013, 04:01:06 AM
Order #23xx Shipped (Payed)
newbie
Activity: 35
Merit: 0
October 16, 2013, 03:58:58 AM
What does this mean?
I have not yet received any confirmation email...

Order # Shipped (Payed)
Shipping method:
Stockholm Pickup
# to check order status:

Hm.. Interesting, what is your order #?
copper member
Activity: 2898
Merit: 1465
Clueless!
October 16, 2013, 03:58:03 AM
What does this mean?
I have not yet received any confirmation email...

Order # Shipped (Payed)
Shipping method:
Stockholm Pickup
# to check order status:


only thing that is unique about the above is the "stockhom pickup" you could just call them?

other then that i'd guess

er sorry edited the last bit out..i'm blind....missed the shipped (duh) yeah if you did not want to pick it up...that is not good

I think your supposed to contact them with ID in order to get your miner from them direct (if you stated such)

Searing
sr. member
Activity: 1176
Merit: 265
October 16, 2013, 03:56:24 AM
What does this mean?
I have not yet received any confirmation email...

Order # Shipped (Payed)
Shipping method:
Stockholm Pickup
# to check order status:

Looks like you asked to go get it ?
Careful. One person at least has had someone try to pick their rig up instead of them, that one was from UPS depot though.
I'd give them a ring, they will be there now in office hours...if you didn't ask to pick it up. Better safe than sorry.
legendary
Activity: 1456
Merit: 1018
HoneybadgerOfMoney.com Weed4bitcoin.com
October 16, 2013, 03:56:14 AM
It wasn't auto generated...I reached out to them specifically on the 15th for a reply and was given that answer maybe 30 minutes ago.  They probably did a bulk action and applied all paid for orders to be "In progress"  If ur0pl's estimation is right then they are expected to be done with the current queue by Friday or perhaps by mid next week if worst comes to worst.
member
Activity: 101
Merit: 10
October 16, 2013, 03:51:32 AM
What does this mean?
I have not yet received any confirmation email...

Order # Shipped (Payed)
Shipping method:
Stockholm Pickup
# to check order status:
copper member
Activity: 2898
Merit: 1465
Clueless!
October 16, 2013, 03:49:25 AM
This is my reply from Emilia today.  I have an order 35XX and was paid on Jul 10th.  {fingers crossed guys}

Code:
Hi,

 

This order will be completed today looking at the current production line.

You should receive your tracking number late this afternoon.

 

Should you have any further questions please do not hesitate to contact us.


 

Thanks

Emilia



 

Med vänlig hälsning  |  Best regards
Emilia Cole  

Nice.

My order was paid on the 9th of July via PayPal. If order process of KnC was consistent, I could also expect "my order will be completed today" and "I should receive my tracking number late this afternoon."









heh I never got such an email of any kind either for in processing nor to be shipped like above...the only reason I know my order is in the 'shipped' category is that is what it says on my account page I was looking at (like a cat out a window) for the last week....also no UPS tracking number yet....

hopefully that is all they forget to tell me (opens up cardboard box and sees empty metal shell) shudder

Searing



I think it's optimistic to think that status on the order page is any more than a stalling tactic to make us think something is happening. Why would a rig be in progress for more than a day or two ? Seems to be a good number in that state too. I hope I'm wrong because it's deliberately misleading us if that's the case..and I'd hoped for better from KnC.


well maybe it does not apply to me...but my order was processing on Friday ...if they really don't work on weekends then it took them 3 business days to mark it as shipped which to me means it probably was shipped ..the account they test stuff on showed .005btc as of 15hrs ago so if i'm lucky it is already in the air...we will see (snafu's are inevitable...take deep breaths...)

of course how far ahead are people getting the processing tag>>>is it consistent with say a 3 day thru the plant timeline like myself...or did they just do it for everyone ...my 520x order number still shows as paid by the by..anyway all I have no tracking number ..email sent or anything else but 15hrs ago activity on my account I sent to them and the 'shipped' notice on my order under accounts.....

(wait I see pigs flying........knc BECOMES a company in APRIL  and my BFL orders from April are still not shipped..yep they be pigs flying according to josh at this moment in time....or so he said..KNC would not ship before Jan 1st...) heh sorry have BFL syndrome flash back ...now back to our regular scheduled program "sitting in the blind birding looking for the elusive Swedish ASIC bluebird of happiness)

sr. member
Activity: 1176
Merit: 265
October 16, 2013, 03:42:09 AM
This is my reply from Emilia today.  I have an order 35XX and was paid on Jul 10th.  {fingers crossed guys}

Code:
Hi,

 

This order will be completed today looking at the current production line.

You should receive your tracking number late this afternoon.

 

Should you have any further questions please do not hesitate to contact us.


 

Thanks

Emilia



 

Med vänlig hälsning  |  Best regards
Emilia Cole  

Nice.

My order was paid on the 9th of July via PayPal. If order process of KnC was consistent, I could also expect "my order will be completed today" and "I should receive my tracking number late this afternoon."









heh I never got such an email of any kind either for in processing nor to be shipped like above...the only reason I know my order is in the 'shipped' category is that is what it says on my account page I was looking at (like a cat out a window) for the last week....also no UPS tracking number yet....

hopefully that is all they forget to tell me (opens up cardboard box and sees empty metal shell) shudder

Searing



I think it's optimistic to think that status on the order page is any more than a stalling tactic to make us think something is happening. Why would a rig be in progress for more than a day or two ? Seems to be a good number in that state too. I hope I'm wrong because it's deliberately misleading us if that's the case..and I'd hoped for better from KnC.
copper member
Activity: 2898
Merit: 1465
Clueless!
October 16, 2013, 03:31:14 AM
This is my reply from Emilia today.  I have an order 35XX and was paid on Jul 10th.  {fingers crossed guys}

Code:
Hi,

 

This order will be completed today looking at the current production line.

You should receive your tracking number late this afternoon.

 

Should you have any further questions please do not hesitate to contact us.


 

Thanks

Emilia



 

Med vänlig hälsning  |  Best regards
Emilia Cole  

Nice.

My order was paid on the 9th of July via PayPal. If order process of KnC was consistent, I could also expect "my order will be completed today" and "I should receive my tracking number late this afternoon."









heh I never got such an email of any kind either for in processing nor to be shipped like above...the only reason I know my order is in the 'shipped' category is that is what it says on my account page I was looking at (like a cat out a window) for the last week....also no UPS tracking number yet....

hopefully that is all they forget to tell me (opens up cardboard box and sees empty metal shell) shudder

Searing

legendary
Activity: 1456
Merit: 1018
HoneybadgerOfMoney.com Weed4bitcoin.com
October 16, 2013, 03:26:46 AM
KNC Miner:  Knows what Two More Weeks™ really means.  (what if their silence is a result of not wanting to "insult to injury" us with that line?)
sr. member
Activity: 290
Merit: 250
October 16, 2013, 03:25:50 AM
Paid 11th July here so that is good news to hear.
newbie
Activity: 23
Merit: 0
October 16, 2013, 03:19:31 AM
This is my reply from Emilia today.  I have an order 35XX and was paid on Jul 10th.  {fingers crossed guys}

Code:
Hi,

 

This order will be completed today looking at the current production line.

You should receive your tracking number late this afternoon.

 

Should you have any further questions please do not hesitate to contact us.


 

Thanks

Emilia

 

Med vänlig hälsning  |  Best regards
Emilia Cole 

Nice.

My order was paid on the 9th of July via PayPal. If order process of KnC was consistent, I could also expect "my order will be completed today" and "I should receive my tracking number late this afternoon."

legendary
Activity: 1456
Merit: 1018
HoneybadgerOfMoney.com Weed4bitcoin.com
October 16, 2013, 03:14:00 AM
This is my reply from Emilia today.  I have an order 35XX and was paid on Jul 10th.  {fingers crossed guys}

Code:
Hi,

This order will be completed today looking at the current production line.
You should receive your tracking number late this afternoon.

Should you have any further questions please do not hesitate to contact us.

Thanks
Emilia

Med vänlig hälsning  |  Best regards
Emilia Cole  


I know I know this could simply be a quick-sent saved signature...but I'm hoping that she really did lookup my order and confirmed its progress in queue.
newbie
Activity: 23
Merit: 0
October 16, 2013, 03:08:46 AM

 Cheesy i got #40xx , hard to say, it looks like bfl (2weeks in 1day, 1day in 2weeks) there are folks from june waiting, no one knows how many orders they got from Chinese knc site, but a good news is we got a lucky guys 3 or 4 every day who get trackin numb. Smiley (sarcasm)

I have 4114 paid july 1st (which should come into it more than order number as the list is by date paid) "in progress" since yesterday, but that could just be a cooler to shut people up ...if that's true it should ship today..doesn't take a day to assemble and ship a rig unless they are using oompa loompas.

If it's still in progress by the end of today that status is a lie Smiley We'll see.

Do not know what "In Progress" means but my order is "In Progress" since the 10th of October, 6 days ago...

Would have be happy to get some info on the missed delivery date announced for the 15th of October. Yesterday, I just got the usual "We are looking to produce your miner in the coming days and finalize your order very shortly". Not specific enough...  Angry

if it is any help...my order was put in the "in progress" on Friday 10/11/13..and it has been changed to shipped on 10/15/13..but supposedly they don't "work?" on the weekends (is that right?) if so figure around 3 days imho ..but then again I have no tracking number yet...so not sure ...all I have  that relates to your in progress update

We may conclude the order process is purely manual and not consistent.
Improvement is expected, this is mandatory to manage customer expectation...
copper member
Activity: 2898
Merit: 1465
Clueless!
October 16, 2013, 03:03:35 AM

 Cheesy i got #40xx , hard to say, it looks like bfl (2weeks in 1day, 1day in 2weeks) there are folks from june waiting, no one knows how many orders they got from Chinese knc site, but a good news is we got a lucky guys 3 or 4 every day who get trackin numb. Smiley (sarcasm)

I have 4114 paid july 1st (which should come into it more than order number as the list is by date paid) "in progress" since yesterday, but that could just be a cooler to shut people up ...if that's true it should ship today..doesn't take a day to assemble and ship a rig unless they are using oompa loompas.

If it's still in progress by the end of today that status is a lie Smiley We'll see.

Do not know what "In Progress" means but my order is "In Progress" since the 10th of October, 6 days ago...

Would have be happy to get some info on the missed delivery date announced for the 15th of October. Yesterday, I just got the usual "We are looking to produce your miner in the coming days and finalize your order very shortly". Not specific enough...  Angry

if it is any help...my order was put in the "in progress" on Friday 10/11/13..and it has been changed to shipped on 10/15/13..but supposedly they don't "work?" on the weekends (is that right?) if so figure around 3 days imho ..but then again I have no tracking number yet...so not sure ...all I have  that relates to your in progress update
newbie
Activity: 23
Merit: 0
October 16, 2013, 02:57:29 AM

 Cheesy i got #40xx , hard to say, it looks like bfl (2weeks in 1day, 1day in 2weeks) there are folks from june waiting, no one knows how many orders they got from Chinese knc site, but a good news is we got a lucky guys 3 or 4 every day who get trackin numb. Smiley (sarcasm)

I have 4114 paid july 1st (which should come into it more than order number as the list is by date paid) "in progress" since yesterday, but that could just be a cooler to shut people up ...if that's true it should ship today..doesn't take a day to assemble and ship a rig unless they are using oompa loompas.

If it's still in progress by the end of today that status is a lie Smiley We'll see.

Do not know what "In Progress" means but my order is "In Progress" since the 10th of October, 6 days ago...

Would have be happy to get some info on the missed delivery date announced for the 15th of October. Yesterday, I just got the usual "We are looking to produce your miner in the coming days and finalize your order very shortly". Not specific enough...  Angry
full member
Activity: 206
Merit: 100
October 16, 2013, 02:51:27 AM
Anyone has reliable information about the status of their datacenter?  Huh
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