Swedish ASIC miner company kncminer.com - page 1325.

nightengale

hero member

Activity: 574

Merit: 500

Quote from: robix on October 15, 2013, 11:17:52 AM

Order 29XX, paid June 28th
changed status to "Shipped"
no tracking number received

#26XX, paid ~June 26th also showing "Shipped"; have no tracking information either.

Would have actually emailed for a refund tonight... Now what to do...

btc_uzr

sr. member

Activity: 476

Merit: 250

let's have some fun

Quote from: faetos on October 15, 2013, 11:24:43 AM

(...)
I got that on a shipment of live Maine lobsters to South Texas in the summer. Not sure if ups went to the base across the street or DHS held it up. I got it a few hours later alive with no explanation. UPS sux big time.

http://www.ups.com/media/en/terms_service_us.pdf
Page 16, chapter6

main reason why I prefer other shipping methods way over UPS in general

Phoenix1969

legendary

Activity: 938

Merit: 1000

LIR DEV

order 215x, and 222x both say "shipped", and got UPS notification that LABElS were printed... but nothing scanned or shipped... Roll Eyes

faetos

hero member

Activity: 744

Merit: 514

gotta let a coin be a coin

Quote from: naRky on October 15, 2013, 11:13:58 AM

Quote from: helmax on October 15, 2013, 11:02:37 AM

Code:

8:53   Pkg delay-add'l security check by Gov't or other agency- beyond UPS control

wht is that?

many hours past and not update state ups

same here

I got that on a shipment of live Maine lobsters to South Texas in the summer. Not sure if ups went to the base across the street or DHS held it up. I got it a few hours later alive with no explanation. UPS sux big time.

robix

sr. member

Activity: 360

Merit: 250

Order 29XX, paid June 28th
changed status to "Shipped"
no tracking number received

btc_uzr

sr. member

Activity: 476

Merit: 250

let's have some fun

Quote from: itod on October 15, 2013, 11:10:30 AM

Quote from: Paladin69 on October 15, 2013, 09:41:00 AM

The only winners in the ASIC generation before this all started falling apart are Avalon Batch 1, maybe some of Avalon Batch 2 (the ones that Yifu didn't screw), the earliest June 23rd orders in BFL...and that's roughly about it.

You've forgotten AsicMiner initial shareholders and Bitfury August delivery to complete your list. Everything else is more or less deep in the red ink.

let me put it this way:

-there are 3600BTC a day
-you want to get a whole one just for yourself

=> then you have to pay for 1/3600 of the hole global bitcoin network hardware, electricity and maintenance

*yes, very simple black/white...just want to point out this very aspect

KS

sr. member

Activity: 448

Merit: 250

Quote from: arlekyn13 on October 15, 2013, 11:05:49 AM

Quote from: KS on October 15, 2013, 11:03:41 AM

Quote from: arlekyn13 on October 15, 2013, 10:54:02 AM

"Was this by individual email?"

Yes, from KNC support.

So what did you choose? Refund or wait?

I'll wait.

ok thx.

naRky

sr. member

Activity: 350

Merit: 250

Bitcoin is the future...

Quote from: helmax on October 15, 2013, 11:02:37 AM

Code:

8:53   Pkg delay-add'l security check by Gov't or other agency- beyond UPS control

wht is that?

many hours past and not update state ups

same here

itod

legendary

Activity: 1988

Merit: 1077

Honey badger just does not care

Quote from: Paladin69 on October 15, 2013, 09:41:00 AM

The only winners in the ASIC generation before this all started falling apart are Avalon Batch 1, maybe some of Avalon Batch 2 (the ones that Yifu didn't screw), the earliest June 23rd orders in BFL...and that's roughly about it.

You've forgotten AsicMiner initial shareholders and Bitfury August delivery to complete your list. Everything else is more or less deep in the red ink.

arlekyn13

sr. member

Activity: 288

Merit: 250

Quote from: Paladin69 on October 15, 2013, 11:07:44 AM

Quote from: arlekyn13 on October 15, 2013, 10:47:23 AM

I've just been offered the option to cancel my OCTOBER delivery orders (end of the queue, at this moment still showing "paid") for a full refund. Or i can wait "few more days" to be built and shipped with no further compensations.
Simply because KNC finally dropped that imperative and annoying "NO REFUNDS" made me take a decision.

If they are now offering refunds for October, that tells me they are further behind than they care to admit. My guess is it will take more than just "a few days".

Maybe, but at least now I will only be able to blame myself for my potential financial loss, not KNC for refusing refunds. It's a lot less frustrating to think that way... I think

Paladin69

hero member

Activity: 784

Merit: 1000

Quote from: arlekyn13 on October 15, 2013, 10:47:23 AM

I've just been offered the option to cancel my OCTOBER delivery orders (end of the queue, at this moment still showing "paid") for a full refund. Or i can wait "few more days" to be built and shipped with no further compensations.
Simply because KNC finally dropped that imperative and annoying "NO REFUNDS" made me take a decision.

If they are now offering refunds for October, that tells me they are further behind than they care to admit. My guess is it will take more than just "a few days".

arlekyn13

sr. member

Activity: 288

Merit: 250

Quote from: KS on October 15, 2013, 11:03:41 AM

Quote from: arlekyn13 on October 15, 2013, 10:54:02 AM

"Was this by individual email?"

Yes, from KNC support.

So what did you choose? Refund or wait?

I'll wait.

KS

sr. member

Activity: 448

Merit: 250

Quote from: arlekyn13 on October 15, 2013, 10:54:02 AM

"Was this by individual email?"

Yes, from KNC support.

So what did you choose? Refund or wait?

helmax

sr. member

Activity: 440

Merit: 250

Code:

8:53   Pkg delay-add'l security check by Gov't or other agency- beyond UPS control

wht is that?

many hours past and not update state ups

arlekyn13

sr. member

Activity: 288

Merit: 250

"Was this by individual email?"

Yes, from KNC support.

donch

member

Activity: 84

Merit: 10

Updated ironic image.

Quote from: arlekyn13 on October 15, 2013, 10:47:23 AM

I've just been offered the option to cancel my OCTOBER delivery orders (end of the queue, at this moment still showing "paid") for a full refund. Or i can wait "few more days" to be built and shipped with no further compensations.
Simply because KNC finally dropped that imperative and annoying "NO REFUNDS" made me take a decision.

Was this by individual email? An alternative might be to ask for November pricing and be placed at the start of the November queue. Would be interested in that as an option myself.

Bitcoinorama, it is quite important that an official statement is issued on this. Don't want another BFL vs Paypal fiasco, with some getting different options from others.

arlekyn13

sr. member

Activity: 288

Merit: 250

I've just been offered the option to cancel my OCTOBER delivery orders (end of the queue, at this moment still showing "paid") for a full refund. Or i can wait "few more days" to be built and shipped with no further compensations.
Simply because KNC finally dropped that imperative and annoying "NO REFUNDS" made me take a decision.

KS

sr. member

Activity: 448

Merit: 250

As an aside, their shipping page (https://www.kncminer.com/pages/shipping) is a nice 404.

And their bank is the (SS) ESSESESS. No wonder it's sinking... (movie ref

)

KS

sr. member

Activity: 448

Merit: 250

Quote from: Bargraphics on October 15, 2013, 10:29:32 AM

Quote from: KS on October 15, 2013, 10:11:26 AM

Quote from: Bargraphics on October 15, 2013, 10:08:55 AM

Quote from: Syke on October 15, 2013, 10:07:22 AM

Quote from: The Avenger on October 15, 2013, 06:42:44 AM

The only cost might be UPS were already paid and you'd lose $120 on throwing that label in the dustbin.

A label is fully refundable up until the time the UPS driver scans the package. There is no excuse for not offering full refunds as promised up until the time the package is picked up.

Not disagreeing with you at all, I think they should offer refunds up until they ship the customers particular order however you did agree to their terms which stated no refunds once they start shipping and obviously they started shipping...

Shipping is "personal", not "company-wide". It's no refund until *your* order is shipped, not *any* order is shipped.

Edit: unless specified contractually for B2B customers. It doesn't mean companies like BFL aren't abusing the wording...

I stand corrected. I remember seeing the specific terms on the KnC Website but cannot find them anymore. However I did find this

Quote from: kncminer on May 30, 2013, 02:28:30 AM

We see no reason why it cant work like that, the only addition I will add is that the refund will be 100% with the order cancelled, We wont be offering a discount/refund and still shipping you the boxes. Refunds are offered up to the day of shipment of your order.

Above all else we will be fair.

Sam

I'm only here to promote logic and facts so unless I can stumble upon that specific Refund Policy I saw on the website the above is what I'll go on.

They changed the T&Cs, so it's hard to say what was in them at the time (unless s.o. has a copy).

(I wasn't "correcting" you, it was just a general statement, sorry it appeared as such)

tgerring

full member

Activity: 142

Merit: 100

Hive/Ethereum

Quote from: 1l1l11ll1l on October 15, 2013, 10:30:34 AM

Quote from: ?? on ??

All of my orders have now been changed from PAID to IN PROGRESS.

#   Status

45XX   In progress

45XX   In progress

36XX   In progress

17XX   In progress

Did all of them change just now, or were some already "in progress"

Not OP but just a few hours ago, my order 29xx was "In Progress" since late last week, whereas 42xx was "Paid"

Both now in "In Progress" status

Topic: Swedish ASIC miner company kncminer.com - page 1325. (Read 3050075 times)