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Topic: Swedish ASIC miner company kncminer.com - page 1397. (Read 3050074 times)

full member
Activity: 161
Merit: 100
October 11, 2013, 03:43:53 AM
If KNCMiner doesn't ship both of my Jupiter units by the end of next week or refund any money, then I might kill myself for financial reasons.

People overvalue one or two weeks. In fact, your miner will make only slight return in two weeks.

Try to chill out
sr. member
Activity: 1176
Merit: 265
October 11, 2013, 03:42:36 AM
I think they say it is a firmware issue mostly because the hardware is basically the same in all the units.

I hope that's right because it looks to me like they have a shitload of bad chips and only found out when they arrived and didn't perform, and are now having to test them as they go which is slowing them right down. They definitely didn't have time to test them before they announced that happy hashrate in the video and sent a bunch out. I remember people saying that rigs arrived with no activity on their pool accounts too, so maybe the first time they ran in anger was when they arrived at the customers?
legendary
Activity: 1036
Merit: 1001
/dev/null
October 11, 2013, 03:40:29 AM
meeh, I'm scared to open this thread and read couple of pages back - it is getting worse day by day and it seems that nobody except KNC (maybe some hardcore fanboy) is happy with his miner.

almost everybody reporting packaging issue, huge amount of HW errors, unstable FW, overheating and there are also some photos of burned boards. guys with hosting still waiting and the luckier ones mining with 20% of promised performace.

lack of communication from KNC side still continue, lot of guys here waiting days and days for non-specific common mail, without any new information or added value.

I paid 86BTC and today it is 7 days, when I have my Jupiter at home. I should be lucky one..but honestly, If KNC offer me buy back of my jupiter for 70BTC, I will do it right now. sad. Situation of majority here really sucks. Strong nerver guys..
legendary
Activity: 1764
Merit: 1002
October 11, 2013, 03:38:27 AM

But, hey, Bitcoinorama claims he's all about ethics. I'm sure he'd understand your dilemma and get you a refund, right?


What about your ethics of trying to make KNCMiner investors feel bad about their investment?

Oh,  so I'm the first one around here to be doing that? These are rough parts around here in case you hadn't noticed. I sure did back when I endorsed HF.

Seems people can dish it out but can't take it back.


.  
sr. member
Activity: 292
Merit: 250
October 11, 2013, 03:35:26 AM
Yeah where is that idiot Bitcoinorama when you need him?

Imo, this is a multi - pronged problem. Not only was the packaging inadequate but more importantly we have a design problem. going from 8 to 4 VRM was a mistake.  Double the phases means half the current, means smoother power, means more stability for over clocking, means less heat, means less blowing up.  I doubt it's just firmware.

This is really a bad error! only half VRM?HuhAngry
sr. member
Activity: 292
Merit: 250
October 11, 2013, 03:31:56 AM
After a night of hashing I must report disappointing performances...

Given that the speed is between 450 and 500 GH/s, my Juliter draws more than 900w at the wall, with high temps and frequent Cgminer reboots.

It seems clear to me that where the first "batch" performed well, this second release (with half of the components on the board) has a lot of issues as many are reporting here and on KnC forums.

And YES I've upgraded the firmware, and YES it's getting proper cooling. And YES I had to remove the top.
And YES I tested the whole set of firmware sets, with 0.94 being the only that's working almost stable.

As a last note, I'm using a Seasonic Platinum PSU, not the Corsair that, assuming the rumors from KnC forums again, is giving some power issues (guess why, it's 860w certified and the Jupiter wants 900 watt!)

Should we do a meanwhile a PSU survey?

P.s.
I forgot to mention the 20% of hardware errors

 Shocked   I hope mine is better...
newbie
Activity: 56
Merit: 0
October 11, 2013, 03:31:13 AM

But, hey, Bitcoinorama claims he's all about ethics. I'm sure he'd understand your dilemma and get you a refund, right?


What about your ethics of trying to make KNCMiner investors feel bad about their investment?
legendary
Activity: 1764
Merit: 1002
October 11, 2013, 03:29:02 AM
Yeah where is that idiot Bitcoinorama when you need him?

Imo, this is a multi - pronged problem. Not only was the packaging inadequate but more importantly we have a design problem. going from 8 to 4 VRM was a mistake.  Double the phases means half the current, means smoother power, means more stability for over clocking, means less heat, means less blowing up.  I doubt it's just firmware.

@Cypherdoc

Why are you, a HashFast representative, in a competitors thread criticizing?   I'm not saying there isn't criticism due, but this kind of stuff really makes HashFast look bad.  You might want to think about that some...

I'm not a HF rep.

What I'm doing is no different than what you were doing criticizing in my thread.
newbie
Activity: 56
Merit: 0
October 11, 2013, 03:28:46 AM
I think they say it is a firmware issue mostly because the hardware is basically the same in all the units.
sr. member
Activity: 1176
Merit: 265
October 11, 2013, 03:28:27 AM
Clearly they are having the same performance issues in the hosting center you all are having at home.

Deer frozen.

No they aren't. People here have a clue lol
legendary
Activity: 1792
Merit: 1047
October 11, 2013, 03:27:28 AM
0.93 on both, had 0.94 on them but found HW was higher.



Yes that seems to be the simplest solution at the present.

I will be swapping out the stock fans for 175cfm ones.

I will post the the results on my first impressions post that can be followed at the link bellow.
https://bitcointalksearch.org/topic/m.3290956
legendary
Activity: 1764
Merit: 1002
October 11, 2013, 03:26:36 AM
Clearly they are having the same performance issues in the hosting center you all are having at home.

Deer frozen.
newbie
Activity: 35
Merit: 0
October 11, 2013, 03:26:17 AM
Hey, guys, is there anybody who already picked-up his device locally in Stockholm?
If so, please can you tell us how this all proceeds?

I.e. what kind of mail you received, in what hours pick-up possible, can it be done in holidays etc?
hero member
Activity: 574
Merit: 501
October 11, 2013, 03:25:25 AM
Yeah where is that idiot Bitcoinorama when you need him?

Imo, this is a multi - pronged problem. Not only was the packaging inadequate but more importantly we have a design problem. going from 8 to 4 VRM was a mistake.  Double the phases means half the current, means smoother power, means more stability for over clocking, means less heat, means less blowing up.  I doubt it's just firmware.

@Cypherdoc

Why are you, a HashFast representative, in a competitors thread piling on?   I'm not saying there isn't criticism due, but this kind of stuff really makes HashFast look bad.  You might want to think about that some...
sr. member
Activity: 1176
Merit: 265
October 11, 2013, 03:22:37 AM
I have still have a day 2 low 400 order for hosting still not hashing. 11 days past the deadline. Very disappointed. 😞

Well the day 1 hosted Jupiter's aren't doing much better... Mine has been mining for 2 days and hasn't even made .5BTC (110 - 150 GH/s plus some down time)

There is definitely something going on with the hosting but nothing has been disclosed.  I've only heard of one full speed Jupiter at the data center and that was one of bargraphics rigs (he has 11, the other 10 are just as bad as mine).  The lack of hashing is bad enough, but the lack of information really makes it hard to swallow.

I emailed them a week ago and asked to refund my hosting charge and send me my unit.  I've also asked for a full refund and they act like they didn't even read the email... no response.  I call every day and I get told the same thing, that they are looking into it, never any specifics.

I feel like I paid them an extra $2200 to keep my Jupiter hostage and there's nothing I can do about it.

I'd tell them that they broke the contract, I'd want my money back and the rig delivered as per end of contract already paid up front.
The whole reason you paid for hosting was to avoid a small amount of downtime nevermind weeks of it ffs. Remember me arguing that it would take longer for them to set up hosted rigs than the 1st delivered ones sent next day? I thought I was talking hours, and only while they set up the 1st batch...not weeks of ongoing loss of hashing. For both types of customer :/
sr. member
Activity: 336
Merit: 250
October 11, 2013, 03:20:01 AM
I have still have a day 2 low 400 order for hosting still not hashing. 11 days past the deadline. Very disappointed. 😞

Well the day 1 hosted Jupiter's aren't doing much better... Mine has been mining for 2 days and hasn't even made .5BTC (110 - 150 GH/s plus some down time)

There is definitely something going on with the hosting but nothing has been disclosed.  I've only heard of one full speed Jupiter at the data center and that was one of bargraphics rigs (he has 11, the other 10 are just as bad as mine).  The lack of hashing is bad enough, but the lack of information really makes it hard to swallow.

I emailed them a week ago and asked to refund my hosting charge and send me my unit.  I've also asked for a full refund and they act like they didn't even read the email... no response.  I call every day and I get told the same thing, that they are looking into it, never any specifics.

I feel like I paid them an extra $2200 to keep my Jupiter hostage and there's nothing I can do about it.

dhenson, your profile pick REALLY SAYS IT ALL FOR ALL OF US.....dam!!!!!
legendary
Activity: 1764
Merit: 1002
October 11, 2013, 03:18:19 AM
If KNCMiner doesn't ship both of my Jupiter units by the end of next week or refund any money, then I might kill myself for financial reasons.

Well, certainly don't do that.  It's just money after all, right?  Tongue

But, hey, Bitcoinorama claims he's all about ethics. I'm sure he'd understand your dilemma and get you a refund, right?

hero member
Activity: 574
Merit: 500
Mining for the hell of it.
October 11, 2013, 03:13:54 AM
If KNCMiner doesn't ship both of my Jupiter units by the end of next week or refund any money, then I might kill myself for financial reasons.

you have fun with that. But can i have all your bitcoins?
newbie
Activity: 56
Merit: 0
October 11, 2013, 03:09:04 AM
If KNCMiner doesn't ship both of my Jupiter units by the end of next week or refund any money, then I might kill myself for financial reasons.
legendary
Activity: 1764
Merit: 1002
October 11, 2013, 03:01:20 AM
Being the businessmen that they are, with Bitcoinorama yapping at their tails, I can assure you they will make all of you assume all the losses.
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