Author

Topic: Swedish ASIC miner company kncminer.com - page 229. (Read 3049515 times)

hero member
Activity: 798
Merit: 1000
September 30, 2014, 04:43:48 PM
Quote
Our engineers are working round the clock to fix the issues with the current firmware revision.


Rest assured.

the only anagram is Terradessus
sued, arrests
rude asserts
uses traders

As well as an anagram, it's also KNC's new advertising slogan for Titan:

"see r ass turd"
full member
Activity: 147
Merit: 100
software developer
September 30, 2014, 04:21:47 PM
There's a quick fix to get the advanced page working.
Issue is that querying the hardware takes often longer than the timeout is.

SSH into your miner (user pi or root) and edit file
Code:
/var/www/pages/advanced_settings.html
in line 172 you can find the timeout for the fetch-values cmd
further in line 331, 339 and 347 is the timer controlling after what timespan the next query will be issued.

Do not reload. If two queries are issued to fast, there will be a timeout.
If you want to reload the advanced page (for ex. to load new modifications of advanced.html), switch to another tab like 'mining' wait as long as your timer is set in file advanced_settings.html before switching back.

Fine tuning works without web-interface as well, just edit file
Code:
/config/advanced.conf
and restart

If you want to know which dies cause trouble, watch file
Code:
tail -f /var/log/monitordcdc.log

connect to the screen session running bfgminer (user pi required)
Code:
screen -r

Most cubes run stable below 300MHz. To get above this value you need to compile stuff on your own, but save your time: lot of errors causing many restarts, more energy consumption, and it's hashing slower.

LCD display text can be modified, too, if you like
Code:
/etc/knc-release
newbie
Activity: 17
Merit: 0
September 30, 2014, 03:21:59 PM
What is the latest sent Titan order?

Order 1990x hasn't budged from "paid" status.  I made this order 8 hours after the pre-order press release on March 19th.  Looks like Q4 is showing up with knc dropping the ball on that Q2/Q3 promise.

legendary
Activity: 1596
Merit: 1012
Democracy is vulnerable to a 51% attack.
September 30, 2014, 12:38:46 PM
Quote
Our engineers are working round the clock to fix the issues with the current firmware revision.


Rest assured.

the only anagram is Terradessus
sued, arrests
rude asserts
uses traders
newbie
Activity: 17
Merit: 0
September 30, 2014, 12:11:22 PM
Thank You I have filed complain from the links provided.


Your first two links are broken. Page reports "bad request"

And it's not surprise with the in your face ranting you are doing which isn't healthy that KNC has decided to ban you from their site. It's OK we all get your up set with KNC's products and that you feel by the looks of it that you need to be compensated in some way, but I recommend you do it is a constructive way.

Thanks,


Well what a surprise.
Quote
You have been banned by Kurt.

The ban will be lifted on 30th October 2014.


KNC don't like the truth being posted on their site.  I must be getting under their skin. This is what I posted

I have asked to cancel my order for a refund as the product does not meet the specification and is potentially dangerous. Also there was no mention the product was non refundable anywhere on their website.

I reported KNC for both of these
Unfair terms here: http://www.konsumentverket.se/Vagled...avtalsvillkor/
For failing to inform their customers the products were non refundable before purchase

Dangerous products here: http://www.konsumentverket.se/Vagled...n/Farlig-vara/
400 watts a cube+ 1 PCI-e connector = FIRE. I uploaded a few pictures of burnt KNC connectors and cables

I'll be reporting KNC to ARN as well http://www.arn.se/ .
I've got A LOT of stuff against KNC to put together so it may take a couple of days, but the more people that do it the more they will take notice.

I would also report them here http://www.econsumer.gov/english/report/overview.shtm
I just found it and will do it tomorrow but I think the more agencies we can have looking into this "company" the better.

Don't forget to report them to the police  http://polisen.se/Kontakta-oss/Polismyndigheter/Stockholms-lan/
and file an application for payment with the baliffs https://www.kronofogden.se/Ansokaombetalningsforelaggande.html

 I'll be doing that if my invoice isn't paid by its due day this week.

This is an interesting read http://www.millerrosenfalck.com/2013/01/debt-collection-in-sweden/

KNC are a bunch of crooks and I'm not just going to bend over and let them shaft me without a fight.
legendary
Activity: 1316
Merit: 1014
ex uno plures
September 30, 2014, 09:37:20 AM
Rest assured.

Kurt on the KNC forum (Neptune - Crispy Connector)
Quote
We will work as fast as possible to replace this part.

Kurt on the KNC forum (Titan web interface - Advanced page not loading)
Quote
We of course intend to fix this, along with the other issues with a new firmware update.

Kurt on the KNC forum (Titan BFGminer keeps restarting)
Quote
This issue is with the firmware I am afraid.

Kurt on the KNC forum (Refund waiting 4 months, since May)
Quote
As mentioned, we are facing heavy delays at this moment in time.

Kurt, on the KNC forum (When is batch 1 shipping complete)
Quote
Unfortunately this is not known at this moment in time

Kurt on the KNC forum (Titan Refund ! - KURT I want a full refund)
Quote
This is because the Titan miner is a non-refundable product. This has been mentioned many times already.

Kurt on the KNC forum (Failed to set work state)
Quote
On the contrary, we are working round the clock to fix the issues with the current firmware.

Kurt on the KNC forum ( Got nonce for unknown work in slot 14 (asic 2) )
Quote
Please can you try a different pool and see if this resolves this issue?

KNC on Twitter
Quote
And Titan is the fastest scrypt miner in the world, based on the fastest 28nm tech available anywhere (ours).

KNC on Twitter
Quote
We've shipped hundreds of these new Titan processors already and see great response, and a few problems.


Rest Assured
full member
Activity: 168
Merit: 100
September 30, 2014, 09:08:07 AM
Quote
Our engineers are working round the clock to fix the issues with the current firmware revision.


Rest assured.

the only anagram is Terradessus
hero member
Activity: 616
Merit: 500
September 30, 2014, 08:57:55 AM
Quote
Our engineers are working round the clock to fix the issues with the current firmware revision.


Rest assured.
legendary
Activity: 1316
Merit: 1014
ex uno plures
September 30, 2014, 08:47:42 AM
Kurt, on the KNC forum today

Quote
Our engineers are working round the clock to fix the issues with the current firmware revision.

https://www.youtube.com/watch?v=ZgdufzXvjqw
sr. member
Activity: 269
Merit: 250
September 30, 2014, 08:32:19 AM
What is the latest sent Titan order?

Interested in that one too - can we get some numbers?

My Titan (March 19th - 7:40AM - Order #1976x) shipped yesterday and is scheduled to arrive tomorrow. 

Side note -- I was just woken up by a phone call from UPS.  They needed a tax id for the shipment because the declared value was over $2500.

Proof: http://imgur.com/qcEqKTZ
sr. member
Activity: 433
Merit: 250
September 30, 2014, 07:56:49 AM
Your first two links are broken. Page reports "bad request"

And it's not surprise with the in your face ranting you are doing which isn't healthy that KNC has decided to ban you from their site. It's OK we all get your up set with KNC's products and that you feel by the looks of it that you need to be compensated in some way, but I recommend you do it is a constructive way.

Thanks,

 Well Actually I only posted the links on the KNC site without the "in you face ranting" as you call it. If you think that's a rant then you might want to keep your head down over the next few weeks as I have a feeling your sensibilities may be offended

Fixed the bad links thanks for pointing them out
hero member
Activity: 630
Merit: 501
September 30, 2014, 07:32:24 AM
Your first two links are broken. Page reports "bad request"

And it's not surprise with the in your face ranting you are doing which isn't healthy that KNC has decided to ban you from their site. It's OK we all get your up set with KNC's products and that you feel by the looks of it that you need to be compensated in some way, but I recommend you do it is a constructive way.

Thanks,


Well what a surprise.
Quote
You have been banned by Kurt.

The ban will be lifted on 30th October 2014.


KNC don't like the truth being posted on their site.  I must be getting under their skin. This is what I posted

I have asked to cancel my order for a refund as the product does not meet the specification and is potentially dangerous. Also there was no mention the product was non refundable anywhere on their website.

I reported KNC for both of these
Unfair terms here: http://www.konsumentverket.se/Vagled...avtalsvillkor/
For failing to inform their customers the products were non refundable before purchase

Dangerous products here: http://www.konsumentverket.se/Vagled...n/Farlig-vara/
400 watts a cube+ 1 PCI-e connector = FIRE. I uploaded a few pictures of burnt KNC connectors and cables

I'll be reporting KNC to ARN as well http://www.arn.se/ .
I've got A LOT of stuff against KNC to put together so it may take a couple of days, but the more people that do it the more they will take notice.

I would also report them here http://www.econsumer.gov/english/report/overview.shtm
I just found it and will do it tomorrow but I think the more agencies we can have looking into this "company" the better.

Don't forget to report them to the police  http://polisen.se/Kontakta-oss/Polismyndigheter/Stockholms-lan/
and file an application for payment with the baliffs https://www.kronofogden.se/Ansokaombetalningsforelaggande.html

 I'll be doing that if my invoice isn't paid by its due day this week.

This is an interesting read http://www.millerrosenfalck.com/2013/01/debt-collection-in-sweden/

KNC are a bunch of crooks and I'm not just going to bend over and let them shaft me without a fight.
sr. member
Activity: 433
Merit: 250
September 30, 2014, 07:22:52 AM
Well what a surprise.
Quote
You have been banned by Kurt.

The ban will be lifted on 30th October 2014.


KNC don't like the truth being posted on their site.  I must be getting under their skin. This is what I posted

I have asked to cancel my order for a refund as the product does not meet the specification and is potentially dangerous. Also there was no mention the product was non refundable anywhere on their website.

I reported KNC for both of these
Unfair terms here: http://www.konsumentverket.se/Vagledning--kontakt/Gor-en-anmalan/Anmal-via-webben/Oskaliga-avtalsvillkor/
For failing to inform their customers the products were non refundable before purchase

Here is the main page in case the links go bad http://www.konsumentverket.se/Vagledning--kontakt/Gor-en-anmalan/Anmal-via-webben/

Dangerous products here: http://www.konsumentverket.se/Vagledning--kontakt/Gor-en-anmalan/Anmal-via-webben/Farlig-vara/
400 watts a cube+ 1 PCI-e connector = FIRE. I uploaded a few pictures of burnt KNC connectors and cables

I'll be reporting KNC to ARN as well http://www.arn.se/ .
I've got A LOT of stuff against KNC to put together so it may take a couple of days, but the more people that do it the more they will take notice.

I would also report them here http://www.econsumer.gov/english/report/overview.shtm
I just found it and will do it tomorrow but I think the more agencies we can have looking into this "company" the better.

Don't forget to report them to the police  http://polisen.se/Kontakta-oss/Polismyndigheter/Stockholms-lan/
and file an application for payment with the baliffs https://www.kronofogden.se/Ansokaombetalningsforelaggande.html

 I'll be doing that if my invoice isn't paid by its due day this week.

This is an interesting read http://www.millerrosenfalck.com/2013/01/debt-collection-in-sweden/

KNC are a bunch of crooks and I'm not just going to bend over and let them shaft me without a fight.
hero member
Activity: 630
Merit: 501
September 30, 2014, 07:21:20 AM
wtf my bonus Neptune still not even sent!!

 Seems like the bonus neptune was a promise meant to gain some positive publicity, to placate initial buyers in the hope they wouldn't seek refunds and to assure would-be purchasers of their newer devices that they were a company with a conscience; a company you could trust to do the right thing.

 I believe that you will eventually get a bonus neptune or a reasonable facsimile of the same but it will be on their terms which are generally non-specific and predictably mutable.

Batch 3's still haven't been shipped out yet so there is a reason why the 2nd Neptune hasn't been shipped. Smiley
hero member
Activity: 630
Merit: 501
September 30, 2014, 07:18:35 AM
Just like all the resellers to be aware of KNC reseller strategy.

Any reseller who didn't hit the 10 total sales on a specific miner won't get any compensation no matter how close their target is.

This is going to be the last time I deal with KNC ever again.

Where have you been for the last year or so? This topic has been talked about in this thread then...so this is nothing new.
hero member
Activity: 630
Merit: 501
September 30, 2014, 07:17:00 AM
wtf my bonus Neptune still not even sent!!

Really? Are the Batch 3 Neptune's shipping yet? I don't think so! So wait until they are, as KNC has already stated the 2nd Neptune's won't be shipped until Batch 3's are being shipped.

legendary
Activity: 1316
Merit: 1014
ex uno plures
September 30, 2014, 07:01:22 AM
mine still paid 19&&&


ditto 2104x or some such paid march 27th

what was the day the Titan sales opened?



19th
legendary
Activity: 1067
Merit: 1000
September 30, 2014, 04:30:07 AM
Just like all the resellers to be aware of KNC reseller strategy.

Any reseller who didn't hit the 10 total sales on a specific miner won't get any compensation no matter how close their target is.

This is going to be the last time I deal with KNC ever again.

copper member
Activity: 2898
Merit: 1465
Clueless!
September 30, 2014, 04:19:11 AM
mine still paid 19&&&


ditto 2104x or some such paid march 27th

what was the day the Titan sales opened?

legendary
Activity: 2408
Merit: 1004
September 30, 2014, 04:04:02 AM
mine still paid 19&&&
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