Held my faith in KnC for a long time when others doubted them; turns out the others were right! I have requested refund for upwards of a dozen solid reasons including "fire hazard" and "Q1/Q2 means end of March"... even once they twist it around they cant claim it means Q3.
If refund is not honored promptly then it's time to get legal. If it goes that far then I will be claiming against them for cost of PSU and preparation time also.
Most of the suggestions for litigation against KnC are invalid because Neptune was not sold as a consumer product; they will also dodge safety concerns because they are only selling 12v hardware (way short of 50v legislation). However, they can't argue that dispatch in Q3 is meeting their obligations; they will try to argue that HWYW constitutes meeting their (already twisted) delivery timescale but if this means giving up 2nd machine then they fall wildly short on "under promise and over deliver" which was stated by KnC *everywhere*.
Who's with me?
u27
If refund is not honored promptly then it's time to get legal. If it goes that far then I will be claiming against them for cost of PSU and preparation time also.
Most of the suggestions for litigation against KnC are invalid because Neptune was not sold as a consumer product; they will also dodge safety concerns because they are only selling 12v hardware (way short of 50v legislation). However, they can't argue that dispatch in Q3 is meeting their obligations; they will try to argue that HWYW constitutes meeting their (already twisted) delivery timescale but if this means giving up 2nd machine then they fall wildly short on "under promise and over deliver" which was stated by KnC *everywhere*.
Who's with me?
u27
I honestly wish you the best of luck..but it may take awhile to get any $$$....BFL has been playing this game since dec 2012 deadlines missed..and have suffered NO consequences..and still is selling 10gh on site/tigerdirect/walmart jally for 295 usd where you can now get an antminer S3 for .75 btc (about? 420 bucks?) 505gh
so BFL goes after Newbies with no refunds..KNC now seems on the same path
again good luck too me 1 yr and 20 days to get BFL refund of 8.5k but that was due mostly to luck and likely a very small window of time (which may already be past)
you may be better off just trying to find out your status of your unit and if soon shipping sell the beastie on ebay to get ROI back
me I know zip ..i xfered my neptune CA to a Titan 2 weeks before KNC seemed to decide to go to the 'dark side' (my luck was way bad on that choice likely)
I may be in your boat in a month or two
Searing
