swindled by bitamp of my funds | Bitcointalksearch.org

Potato Chips

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Quote from: bitcoin talk on June 02, 2024, 10:37:45 PM

To login to your account at bitamp you just need a seed phrase, which I have but how would one get a passphrase from bitamp as well?

AFAIK, there is no such option in bitamp, hence you'd have to use another wallet if you want a passphrase feature e.g. electrum. Not to mention, there are much better wallets out there even mainly for convenience use aka non-main wallet.

In any case, glad the issue has been solved.

bitcoin talk

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Quote from: Z-tight on March 31, 2024, 04:28:40 AM

Take note that i have never used this wallet before, but if you extend your seed phrase with a passphrase, you will be able to access your base wallet with only the seed phrase, but to recover the wallet that holds your funds, you'll need seed phrase + passphrase. This is why a passphrase is great for plausible deniability in cases of a $5 wrench attack, as you can use the base wallet to deceive the attacker.

To login to your account at bitamp you just need a seed phrase, which I have but how would one get a passphrase from bitamp as well?

bitcoin talk

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my bitamp account seems to show my balance correctly now. Not sure why it was didn't before when I checked numerous times intermittently.
bitamp is a legit site, I have not been swindled by bitamp as I can see my balance

bitcoin talk

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Quote from: rat03gopoh on April 02, 2024, 03:42:18 AM

2.What wallet was your bitcoins sent from, exchange wallet or what?

It wasn't sent thru an exchange like coinbase etc,

Quote from: rat03gopoh on April 02, 2024, 03:42:18 AM

3.(This was suggested many times by the others above) Have you checked your bitamp address in a explorer like blockchair.com? What's the result?

I did. The result was I only saw the incoming amount to that address. Nothing exiting it.

rat03gopoh

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Quote from: bitcoin talk on April 01, 2024, 11:57:54 PM

I am definitely in the right bitamp account.

I will repeat my question:

Quote from: rat03gopoh on March 31, 2024, 01:31:11 AM

1.When was the last time you saw your balance with the correct amount on Bitamp?

2.What wallet was your bitcoins sent from, exchange wallet or what?
3.(This was suggested many times by the others above) Have you checked your bitamp address in a explorer like blockchair.com? What's the result?

Quote

How would I go about importing this into electrum or exodus?

Get the privkey in bitamp, and apply these steps in electrum https://bitcointalksearch.org/topic/how-to-add-a-bitcoin-address-to-electrum-difference-sweep-and-import-priv-key-5096376

bitcoin talk

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Quote from: DanWalker on March 31, 2024, 04:55:40 AM

We can't jump to the conclusion that Bitamp wallet is a scam and took OP's bitcoins, and what I find strange is some people are asking OP to provide the wallet address so people can check. But so far he has ignored such questions and just continues to answer people's other questions. I'm also leaning towards the case that this is the OP's fault, not the Bitamp wallet.

OP, can you provide the community with some necessary information so that some people here can find out the reason for losing your bitcoins? You can't come here and say that Bitamp wallet stole your bitcoins without any proof.

Victim blaming seems prevalent in society nowadays. I want to maintain my privacy which is why I haven't posted the details.
I looked up the address that I received money into and it appears to exit on the blockchain but on bitamp transaction history it remains blank.
If money were to be sent from my bitamp account would it gone via Send only thru the address that I received the money into? i.e. in and out same way? I clicked send but I don't see a send address? I do see plenty of receiving address all with zero balance. I am definitely in the right bitamp account.

How would I go about importing this into electrum or exodus?

DanWalker

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Quote from: Marvelman on March 31, 2024, 02:55:08 AM

Until we get more information about your case, we cannot say that Bitamp wallet is a scam! They have a long history in the industry and their code is verifiable since the wallet is open source. Since you say that you don't see your transactions when you log into your wallet, it suggests that the error might actually be on your end. Are you sure you are accessing the right wallet?

We can't jump to the conclusion that Bitamp wallet is a scam and took OP's bitcoins, and what I find strange is some people are asking OP to provide the wallet address so people can check. But so far he has ignored such questions and just continues to answer people's other questions. I'm also leaning towards the case that this is the OP's fault, not the Bitamp wallet.

OP, can you provide the community with some necessary information so that some people here can find out the reason for losing your bitcoins? You can't come here and say that Bitamp wallet stole your bitcoins without any proof.

Z-tight

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Quote from: bitcoin talk on March 30, 2024, 05:13:56 PM

Quote from: Z-tight on March 30, 2024, 05:57:27 AM

Is it possible to extend your seed phrase with a passphrase with this wallet? Did you do anything like that?

a seed is used to login and that's it, if by extension you mean additional word added to the seed then I wouldn't have been able to login

Take note that i have never used this wallet before, but if you extend your seed phrase with a passphrase, you will be able to access your base wallet with only the seed phrase, but to recover the wallet that holds your funds, you'll need seed phrase + passphrase. This is why a passphrase is great for plausible deniability in cases of a $5 wrench attack, as you can use the base wallet to deceive the attacker.

Marvelman

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Until we get more information about your case, we cannot say that Bitamp wallet is a scam! They have a long history in the industry and their code is verifiable since the wallet is open source. Since you say that you don't see your transactions when you log into your wallet, it suggests that the error might actually be on your end. Are you sure you are accessing the right wallet?

rat03gopoh

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Quote from: bitcoin talk on March 30, 2024, 05:22:31 PM

What usually happens under those circumstances?

Your balance and history won't be displayed to the latest state.
I was just thinking about another possibility. When was the last time you saw your balance with the correct amount on Bitamp? Maybe the tx fee too low so that the tx hasn't been confirmed and even failed.

Stalker22

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Quote from: bitcoin talk on March 30, 2024, 05:22:31 PM

Quote from: rat03gopoh on March 30, 2024, 09:41:29 AM

Bitamp gives users too many receiving and change addresses, you have to remember which address you received your bitcoins at.

I remember the receiving address and it matches the one on bitamp just no history there.

Have you checked your address on a reputable blockchain explorer? Can you see your transaction there?
Do you mind sharing the address publicly so we can check where your coins ended up?
Have you contacted their customer support yet?

bitcoin talk

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Quote from: Potato Chips on March 30, 2024, 04:10:18 PM

I remember one time, bitamp was significantly behind the latest block mined so I'd check that first, perhaps when you logged in, it was the case?

What usually happens under those circumstances?

Quote from: rat03gopoh on March 30, 2024, 09:41:29 AM

Bitamp gives users too many receiving and change addresses, you have to remember which address you received your bitcoins at.

I remember the receiving address and it matches the one on bitamp just no history there.

bitcoin talk

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Quote from: Z-tight on March 30, 2024, 05:57:27 AM

Is it possible to extend your seed phrase with a passphrase with this wallet? Did you do anything like that?

a seed is used to login and that's it, if by extension you mean additional word added to the seed then I wouldn't have been able to login

Potato Chips

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I remember one time, bitamp was significantly behind the latest block mined so I'd check that first, perhaps when you logged in, it was the case? because It's a bit odd that there is no single transaction in your history. I would also check if I'm on the correct derivation path -- do you at least remember what address type did you use? what letter does it start?

Anyhoo, I hope you did not store much money on this wallet because it's web plus you have to enter your seed/private key every time you log in which I don't consider secure especially if you intent to login couple of times.

Stalker22

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Quote from: bitcoin talk on March 30, 2024, 01:00:04 AM

I didn't use 2fa. If you could direct on to see if any money has gone out of the account (bitcoin address) that would suffice? Where do I go to see if anything has gone out from my address? History is empty in transaction history in bitamp.I am referring to mempool or tracking the blockchain activity for this address.

Do you have the seed phrase of your wallet? As far as I know, Bitamp is not a custodial service but a client-side, open-source Bitcoin wallet with a web interface. You should be able to import your seed into another type of wallet software and check your balance and transactions. It would be highly unlikely that they stole your coins, unless your wallet was compromised in some other way. For example, you may have accidentally stumbled upon a phishing site. Have you contacted their customer support yet?

Husires

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you can import bitamp wallet seed into electrum and if wallet was empty without any outgoing payments, then use https://iancoleman.io/bip39/ to extract the private key of bitcoin addresses with balance.

rat03gopoh

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Considering that Bitamp is a web wallet, the risk of being compromised is greater. However, this is not a conclusion until you see the history of incoming and outgoing transactions through explorer as several members said above. Bitamp gives users too many receiving and change addresses, you have to remember which address you received your bitcoins at.

Doan9269

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Quote from: bitcoin talk on March 29, 2024, 08:59:01 PM

I had some bitcoin at https://wallet.bitamp.com/#/login.html
I used tor to login and the balance is zero, my money is not there and transaction history show no outgoing payments.

I've never used this kind of wallet before, so i don't know if its a custodial or non custodial wallet, but either of the two, you can always track the record of transaction on your wallet address on the block explorer in other for you to see when and which address receive your fund, except you're not importing the exact wallet that has the funds in it, its rare that you just wake up and your assets disappeared except if someone share the same login details or keys with you, in which the record on transaction history should be there.

blckhawk

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Quote from: Jating on March 30, 2024, 06:20:19 AM

It seems though that the OP has reached out to bitamp already and posted it in their official ANN thread.

However, their official rep in this community is no longer active, so it's hard to say whether the OP can get a response from them or not. So to the OP, just expect the worst, just saying. And as what others said, maybe you can post your address here so that we can trace if it has been moved out or not.

Really difficult to have this kind of problem, using a service with an inactive support, that's got to be the most frustrating thing to happen to someone and I assume that Bitamp is a fine wallet to use since it's a self-custodial wallet albeit the question of closed or open source is still on the air but I digress, is there any other way to contact them other than in their forum ANN thread? I'm sure that they've got a website to which you can talk to a customer support or maybe even to the developers. My advise to OP, try and get all the legal ways to contact Bitammp, the forum is just one way of communicating to them, I hope you find the reason for the bitcoin being gone.

Jating

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It seems though that the OP has reached out to bitamp already and posted it in their official ANN thread.

However, their official rep in this community is no longer active, so it's hard to say whether the OP can get a response from them or not. So to the OP, just expect the worst, just saying. And as what others said, maybe you can post your address here so that we can trace if it has been moved out or not.

Topic: swindled by bitamp of my funds (Read 234 times)