Syscooling SC-BC2 Watercooling Kit:Cool your multiple C1 antminers down - page 4.

syscooling

full member

Activity: 154

Merit: 100

Quote from: ?? on ??

Quote from: syscooling on December 10, 2014, 12:55:01 AM

Any componets failed and we will send you new,usually the postage is higher than components.

Low quality parts explains some of it.

What is still not explained is the v1 and v2 power adapters. V1 was horrible you knew problems and denied it. Then magically you put out V2 which again is not great.

Do you have a engineer who looks at cable design or are you just throwing parts together?

Three kind of wiring harness,either is ok to be added into watercooling kits if you contact us when you order it.

If you have any good ideas about wiring or connector,it will be appreciated.

Tupsu

legendary

Activity: 1218

Merit: 1003

Quote from: syscooling on December 10, 2014, 12:55:01 AM

..........Any componets failed and we will send you new,usually the postage is higher than components.

I had two broken pump and 2 wired harness
12/1/2014 02:34 PST
yang guang denied request for a $40.00 USD refund.

Rita Wang <[email protected] 02.12.2014 wrote
Dear ... ,

As you have issue the dispute on the paypal , asking us to compensate fo‍r you 40$,

Now our second solution is that we could compensate you 30$, then you cancel the
dispute .

Any more question email to me with free .

------------------
Best Regards
Rita Wang
...------------.................-------------------........................
But you never did offer for me this 30$ through paypal dispute.

hawkfish007

hero member

Activity: 895

Merit: 504

Quote from: syscooling on December 10, 2014, 01:07:28 AM

Not really,all complaints you see is of several very people,and truely there was misunderstanding in our treatment,we have tried to solve those problem without counting cost.You didn't see other process of after-service,and few peole whose watercooling kit worked fine post here.
[/quote]

I don't know if it would make any difference, I bought 4 Batch 2 C1s with cooling kits directly from Bitmain. They have been working well for over a week now.

syscooling

full member

Activity: 154

Merit: 100

Quote from: ?? on ??

Quote from: syscooling on December 10, 2014, 12:55:01 AM

Any componets failed and we will send you new,usually the postage is higher than components.

Low quality parts explains some of it.

What is still not explained is the v1 and v2 power adapters. V1 was horrible you knew problems and denied it. Then magically you put out V2 which again is not great.

Do you have a engineer who looks at cable design or are you just throwing parts together?

I have no idea about who you are Mr.syecooling,you really puzzled me Wink

,but I am sure you must have used our products and had bad experience.I like you,you give me the chance to explain all complaints we received.

syscooling

full member

Activity: 154

Merit: 100

Quote from: Blazed on December 10, 2014, 12:58:29 AM

Quote from: syscooling on December 10, 2014, 12:55:01 AM

Quote from: seriouscoin on December 09, 2014, 09:59:07 PM

Only suckers would buy anything from this company.

If they're on ebay, i bet they would have 1 star feed back.

here are some examples of your awesomeness:
+ cant even make fcking connectors
+ test pumps complete dry, you must have thought pumps are like fans huh?
+ ignore RMA request, only respond when you got disputes from paypal, then lie about replacement shipments.

Well,I have to say this is misunderstanding.Negative feedback we heard by now is about first batch,surely as your examples,about wiring,pumps,and I think the problem happens because of our lack of experience on foreign deal.Also lead to mistakes on our inner communication.But now all those problems are settled,and only a little part of the first batch had problems.We want to be better,to provide good products,and the improving process was really tough.What we are doing right now is just to reverse the attitude of customers about first batch.Any componets failed and we will send you new,usually the postage is higher than components.

Well that is all it takes...just treat customers well and RMA fast! Miners have been f@cked over so many times that we are done with it...so we are quite testy about things.

Your advice is appreciated,and I understand your paints when received bad products,since I am mining everyday,too.

syscooling

full member

Activity: 154

Merit: 100

Quote from: Blazed on December 10, 2014, 12:28:59 AM

Quote from: syscooling on December 09, 2014, 08:56:20 PM

Quote from: Tupsu on December 09, 2014, 05:21:11 AM

Do not buy from any electrical things. An awfully long time to RMA.

Do you have any bad experience about this watercooling kit?

Does not matter if it is this kit or the previous one if you guys suck at supporting customers. I have avoided ordering a C1 due to all the complaints about your pumps..

Not really,all complaints you see is of several very people,and truely there was misunderstanding in our treatment,we have tried to solve those problem without counting cost.You didn't see other process of after-service,and few peole whose watercooling kit worked fine post here.

Blazed

legendary

Activity: 2128

Merit: 1119

Quote from: syscooling on December 10, 2014, 12:55:01 AM

Quote from: seriouscoin on December 09, 2014, 09:59:07 PM

Only suckers would buy anything from this company.

If they're on ebay, i bet they would have 1 star feed back.

here are some examples of your awesomeness:
+ cant even make fcking connectors
+ test pumps complete dry, you must have thought pumps are like fans huh?
+ ignore RMA request, only respond when you got disputes from paypal, then lie about replacement shipments.

Well,I have to say this is misunderstanding.Negative feedback we heard by now is about first batch,surely as your examples,about wiring,pumps,and I think the problem happens because of our lack of experience on foreign deal.Also lead to mistakes on our inner communication.But now all those problems are settled,and only a little part of the first batch had problems.We want to be better,to provide good products,and the improving process was really tough.What we are doing right now is just to reverse the attitude of customers about first batch.Any componets failed and we will send you new,usually the postage is higher than components.

Well that is all it takes...just treat customers well and RMA fast! Miners have been f@cked over so many times that we are done with it...so we are quite testy about things.

syscooling

full member

Activity: 154

Merit: 100

Quote from: seriouscoin on December 09, 2014, 09:59:07 PM

Only suckers would buy anything from this company.

If they're on ebay, i bet they would have 1 star feed back.

here are some examples of your awesomeness:
+ cant even make fcking connectors
+ test pumps complete dry, you must have thought pumps are like fans huh?
+ ignore RMA request, only respond when you got disputes from paypal, then lie about replacement shipments.

Well,I have to say this is misunderstanding.Negative feedback we heard by now is about first batch,surely as your examples,about wiring,pumps,and I think the problem happens because of our lack of experience on foreign deal.Also lead to mistakes on our inner communication.But now all those problems are settled,and only a little part of the first batch had problems.We want to be better,to provide good products,and the improving process was really tough.What we are doing right now is just to reverse the attitude of customers about first batch.Any componets failed and we will send you new,usually the postage is higher than components.

syscooling

full member

Activity: 154

Merit: 100

Quote from: Tupsu on December 09, 2014, 09:30:45 PM

Quote from: syscooling on December 09, 2014, 08:56:20 PM

Quote from: Tupsu on December 09, 2014, 05:21:11 AM

Do not buy from any electrical things. An awfully long time to RMA.

Do you have any bad experience about this watercooling kit?

I have only bad experience with your company attitude to clients.
If I would have paid with PayPal and asked for a partial refund, I would not have received such other than empty promises.
Even today, you sending a DHL tracking number , which does not exist.
http://www.perearstike.ee/avatar/paypaldispute.jpg

Well,surely there was some problems with our early products and service,we don't have enough experience on foreign bussiness,lead to some unnecessary misunderstanding on communication happened.Now we have settled the problem,no matter on products or service.Your pumps was sent yesterday,and it need some time to update.We just provided you tracking NO after courier took away it.

Blazed

legendary

Activity: 2128

Merit: 1119

Quote from: syscooling on December 09, 2014, 08:56:20 PM

Quote from: Tupsu on December 09, 2014, 05:21:11 AM

Do not buy from any electrical things. An awfully long time to RMA.

Do you have any bad experience about this watercooling kit?

Does not matter if it is this kit or the previous one if you guys suck at supporting customers. I have avoided ordering a C1 due to all the complaints about your pumps..

seriouscoin

hero member

Activity: 658

Merit: 500

Quote from: ?? on ??

You want to judge on past sales and treatment of customers? We just want you to talk if you ordered this product!

We know you don't have a bad experience since no one has bought this product.

Even though our paypal is going to be having problems with amount of paypal disputes trust us we are great!

And we managed to kill our company name in one product. Never again will people purchase from us unless it is forced like before on kits. You have to admit it is impressive we can treat customers so bad, and have promises as dry as the pumps we test.

I dont know if you're stupid or you're just fcking trolling us.

Seriously Roll Eyes

EDIT: syecooling = syscooling? WTF?

seriouscoin

hero member

Activity: 658

Merit: 500

Only suckers would buy anything from this company.

If they're on ebay, i bet they would have 1 star feed back.

here are some examples of your awesomeness:
+ cant even make fcking connectors
+ test pumps complete dry, you must have thought pumps are like fans huh?
+ ignore RMA request, only respond when you got disputes from paypal, then lie about replacement shipments.

Tupsu

legendary

Activity: 1218

Merit: 1003

Quote from: syscooling on December 09, 2014, 08:56:20 PM

Quote from: Tupsu on December 09, 2014, 05:21:11 AM

Do not buy from any electrical things. An awfully long time to RMA.

Do you have any bad experience about this watercooling kit?

I have only bad experience with your company attitude to clients.
If I would have paid with PayPal and asked for a partial refund, I would not have received such other than empty promises.
Even today, you sending a DHL tracking number , which does not exist.
http://www.perearstike.ee/avatar/paypaldispute.jpg

syscooling

full member

Activity: 154

Merit: 100

Quote from: Tupsu on December 09, 2014, 05:21:11 AM

Do not buy from any electrical things. An awfully long time to RMA.

Do you have any bad experience about this watercooling kit?

Tupsu

legendary

Activity: 1218

Merit: 1003

Do not buy from any electrical things. An awfully long time to RMA.

EDIT. 21.01.15
Excellent kit. I now have one of these.

syscooling

full member

Activity: 154

Merit: 100

Syscooling SC-BC2 Watercooling Kit:Cool your multiple C1 antminers down

only available athttp://shop.syscooling.com/goods.php?id=46

To save your space and improve working efficiency of multiple miners,Syscooling launched this watercooling kit:SC-BC2 watercoolingkit.It could perfectly support 4 BITMAIN C1 miner,and max power of heat dissipation is 3500w,you could also apply it for other miners with total power less than 3500w.Haven't received any negative response by now,extremely stable and efficient.

Surprise:customers post using experience with pictures here could ask for extra refund ranges from 0.01 to 0.1 BTC!Not sure how long will it last,what are you waiting for!

Topic: Syscooling SC-BC2 Watercooling Kit:Cool your multiple C1 antminers down - page 4. (Read 8458 times)