And if the argument being made was that they over-estimated the market share they would be able to capture and under-estimated the inherent problems in operating a Bitcoin exchange I would absolutely agree with that assessment. I don't believe that anyone can successfully operate a Bitcoin exchange long-term in Australia at the moment because I don't think they can get sufficient volume to off-set the overheads and make a worthwhile profit.
I'll certainly re-consider my opinion of their trustworthiness if users do not start receiving refunds soon, but right now I'm not seeing any evidence of any plan to cut and run with user funds. The actual evidence points more towards an idea that didn't work out and moving on to other things (for the record, I am checking ASIC notices daily and will certainly let people know if any indication of insolvency shows up - they'd be absolutely crazy not to seek insolvency protection if KenseyCol is in fact insolvent). I'm also perfectly happy to help users navigate the legal options available to them in the event that user funds are not returned in a timely manner.