I don’t know, maybe it’s just standard practice for most casinos to point out sections in their TOS that you supposedly violated without specifying the exact issue, that’s why it’s really important to make sure you gamble on a reputable casino. From what I’ve observed, casinos running promotions on the forum are usually honest. So, my suggestion for those who enjoy gambling is to check out casinos here with ANN threads. Look at their activity, if they’re active, it’s a good sign they care about their reputation.
The problem here is that this issue has been brought up in the forum, but we can’t really do much since the casino is no longer using the platform. That means it doesn’t hurt their reputation if they scam people.