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Topic: TradeHill - suspension of US wire deposits / withdrawals - page 4. (Read 11520 times)

hero member
Activity: 568
Merit: 500
Jered, if we really wanted to move cash out quickly through Tradehill and would pay the premium for it, is there a reason it can't be wired from Chile to either a US or European bank account?
sr. member
Activity: 420
Merit: 250
I guess their response is "In Process", nice way of doing business.

The real irony is that Jared (tradehill) complains that banks are slow, and then when one uses an instant method like Paxum, the very same tradehill guys happily add a few days before actually letting you use the funds that they them self got within a single second...


The big reason for Paxum delays when they happen is the 3-5 day waiting period after we send them a wire to add more funds to the Paxum account. Mt Gox encounters the same problem and neither of us intentionally sit on Paxum deposits / withdrawals but run in to this when we have much higher or lower volume than expected.

Thanks for the feedback, I appreciate it.

Jered

Edit: we should have changed the banner and sent an email, you were spot on.

Jered: I was sending some funds TO tradehill - so there was no waiting period involved. It was just that no one at tradehill cared to actually click a button, or whatever manual system you guys have to make funds available after you got the money. So I waited almost 2 workdays. I did the same on MtGox and it took them 1 minute.
There is so much done purely manual at tradehill, that it sometimes amazes me the the actual exchange is automated...


That was my fault thinking you were referring to Paxum going out.
Thanks for letting me know. I hadn't heard any other complaints about Paxum coming in. I'll speak with them.

Jered
aq
full member
Activity: 238
Merit: 100
I guess their response is "In Process", nice way of doing business.

The real irony is that Jared (tradehill) complains that banks are slow, and then when one uses an instant method like Paxum, the very same tradehill guys happily add a few days before actually letting you use the funds that they them self got within a single second...


The big reason for Paxum delays when they happen is the 3-5 day waiting period after we send them a wire to add more funds to the Paxum account. Mt Gox encounters the same problem and neither of us intentionally sit on Paxum deposits / withdrawals but run in to this when we have much higher or lower volume than expected.

Thanks for the feedback, I appreciate it.

Jered

Edit: we should have changed the banner and sent an email, you were spot on.

Jered: I was sending some funds TO tradehill - so there was no waiting period involved. It was just that no one at tradehill cared to actually click a button, or whatever manual system you guys have to make funds available after you got the money. So I waited almost 2 workdays. I did the same on MtGox and it took them 1 minute.
There is so much done purely manual at tradehill, that it sometimes amazes me the the actual exchange is automated...
sr. member
Activity: 420
Merit: 250
I guess their response is "In Process", nice way of doing business.

The real irony is that Jared (tradehill) complains that banks are slow, and then when one uses an instant method like Paxum, the very same tradehill guys happily add a few days before actually letting you use the funds that they them self got within a single second...


The big reason for Paxum delays when they happen is the 3-5 day waiting period after we send them a wire to add more funds to the Paxum account. Mt Gox encounters the same problem and neither of us intentionally sit on Paxum deposits / withdrawals but run in to this when we have much higher or lower volume than expected.

Thanks for the feedback, I appreciate it.

Jered

Edit: we should have changed the banner and sent an email, you were spot on.
aq
full member
Activity: 238
Merit: 100
I guess their response is "In Process", nice way of doing business.

The real irony is that Jared (tradehill) complains that banks are slow, and then when one uses an instant method like Paxum, the very same tradehill guys happily add a few days before actually letting you use the funds that they them self got within a single second...
hero member
Activity: 533
Merit: 501
I think the banks are the biggest danger to Bitcoin in the near future. If they all started to decide that they don't want anything to do with bitcoins, the exchanges would be totally frozen out.

It's hard for me to believe that all financial institutions would abandon service of Bitcoin related enterprises absent some legislative action (whereupon I have no doubt that they would do so in a heartbeat.)  It's a really interesting question in my mind about what would happen with the value of BTC in that scenario.  I could see it going several different ways.  Among them:

If demand is there it could get fairly pent up and explosive.  After all, banks (mostly) don't want anything to do with drugs which has contributed to them absurdly valuable.  Even though drugs are a physical commodity and thus cumbersome to supply, they are still plenty available and the demand ensures a thriving market.

On the other hand, I sense that a good bit of the demand is by day-trader types who have no real interest in holding BTC and see no value in doing so other than to flip them.  That demand would evaporate without convenient exchanges which could depress the value of BTC considerable.



Tonight on the news "Underground currency bitcoin used for Drugs &... [name some other hot button issues]. Citi and Chase identified as facilitating ... bla bla bla"

Exchanges shut out quickly from all major banking outlets. No law needed. Just bad press. Find a rouge bank that will be willing to work with the exchange, and that bank will have some serious issues getting wire transfers from established banks.

Much of the value of bitcoin would vanish the day of, and traders scramble to get their money out of the exchanges (converting btc to usd and wiring money). New modes of exchange would need to be found (otc and in person). In essence, bitcoin would lose the big time speculators, and exchanges would be reduced to mini transactions, or some other less bank oriented system.

The irony is that if the press was really out there and everyone suddenly had knowledge of bitcoin, more people would want it.

But it doesn't need to go to frontline news to have banks shut exchanges down. If they get a whiff of bad press, it would happen.

I wonder what happened to the value of gold when it was deemed illegal to own. I think that might be a good historical lesson to look at in trying to predict the future of bitcoin (though gold and bitcoin are quite different).
hero member
Activity: 988
Merit: 1000
I guess their response is "In Process", nice way of doing business.
sr. member
Activity: 406
Merit: 250
QUIFAS EXCHANGE
 Sad
Is this also affecting Paxum USD withdraws as the usual processing time has passed and nothing as of yet by a good 9 hours. Sent in a ticket and such too.
hero member
Activity: 988
Merit: 1000
http://tradehillblog.com/2012/01/04/announcement-us-wire-deposits-and-withdrawals-are-temporarily-suspended/

Dear Clients,

We’ve had an issue with our Citibank account and we’ll not be accepting
wire or ACH deposits or executing check, wire or ACH withdrawals for a
short period of time. All the funds are accounted for and we’ll re-commence
operations by Monday or Tuesday next week.

We’ve had an issue or two in the past with banking so we understand the
tension this causes for customers and us. However, we’ve always sorted out
it. There hasn’t been one incident where transactions weren’t executed
properly and accurately once the issue was solved.

If you have any questions, don’t hesitate to send an email to
[email protected].

Thank you very much!

Regards,
The TradeHill Team

I sent an email message inquiring about being able to withdraw funds via check (USD) since I was not notified of a problem in getting my money sent to me nor was there a visible notice when I was logging in.

It would be good business practice to notify your account holders via e-mail immediately when this occurs and in the sign-in banner page or perhaps the DASHBOARD where account holders are able to see their status, instead of inside the normally small obscure blog link in the bottom corner.

Additionally, what start date does this effect transactions? I placed a withdrawal request on 1-1-2012, I have not seen the status updated nor have I received any notification from you, and if the check was processed will it be returned by the bank? Will they not honor your issued check.

One of the important features of your service is the ability to be issued a check for payment.

Will you be re-reimbursing the mandatory fees imposed by your alternative payment methods if used during this period of your inability to send people their money?

Your communication procedures to the account holders is this matter are sub-standard at best.

The minimum acceptable notification should be ON THE MAIN LOG IN PAGE, followed by an e-mail notification sent to all the account holders.

Posting a notice here in the forum is a poor practice, as not everyone uses the forums, nor do they log in everyday.

Please let us Account Holders know what remediation will be done to address these deficiencies,  HERE in the forum, since this is where you apparently wish to conduct your affairs.

My email was sent from [email protected]. Check it, you will see the notification!
legendary
Activity: 4690
Merit: 1276
I think the banks are the biggest danger to Bitcoin in the near future. If they all started to decide that they don't want anything to do with bitcoins, the exchanges would be totally frozen out.

It's hard for me to believe that all financial institutions would abandon service of Bitcoin related enterprises absent some legislative action (whereupon I have no doubt that they would do so in a heartbeat.) 


I think it's important to realize that if the current total value of BTC in circulation is 30-40m that's still nothing for a bank.
It's all about risk and if they deem the risk too high they will refuse the account or shut it down.
It's not going to be that long though before some type of precedence is set.


The key element of my statement was 'all'.  I thought about trying to elaborate on that but decided not to.

The reason that this is key is that if a handful of 'rouge' institutions decided not to play ball, it would be enough to keep the exchanges happily chugging along (with some requisite adjustments to their pricing models) and thus allow the Bitcoin show to continue in much the same form as it does now.

Not only that, but the (current) $30-40m would suddenly become a significant factor for said 'rouge' institutions and thus a much more incentive to continue on.  That is why I don't see it absent state level legislative actions (state=nation.)  Half-hearted legislative attempts would be worse than nothing as they would create an engine for evolution of 'rouge' organisations, many of the operating in other states.  My bet is that this is part of the reason we in the Bitcoin community have been blessed with apparent ambivalence after Schummer spent a few minutes thinking about things (or more likely, some of his minders whacked him with a clue stick.)

kjj
legendary
Activity: 1302
Merit: 1026
Banks existed long before fiat currency and fractional reserve.  They will survive their downfall too.

They won't be happy with it, but when the scenario starts looking like "change or die", I fully expect many of them to change.  And I don't think they can prevent the rise of bitcoin, only delay it.
sr. member
Activity: 420
Merit: 250
I think the banks are the biggest danger to Bitcoin in the near future. If they all started to decide that they don't want anything to do with bitcoins, the exchanges would be totally frozen out.

It's hard for me to believe that all financial institutions would abandon service of Bitcoin related enterprises absent some legislative action (whereupon I have no doubt that they would do so in a heartbeat.) 




I think it's important to realize that if the current total value of BTC in circulation is 30-40m that's still nothing for a bank.
It's all about risk and if they deem the risk too high they will refuse the account or shut it down.
It's not going to be that long though before some type of precedence is set.

Jered
legendary
Activity: 4690
Merit: 1276
I think the banks are the biggest danger to Bitcoin in the near future. If they all started to decide that they don't want anything to do with bitcoins, the exchanges would be totally frozen out.

It's hard for me to believe that all financial institutions would abandon service of Bitcoin related enterprises absent some legislative action (whereupon I have no doubt that they would do so in a heartbeat.)  It's a really interesting question in my mind about what would happen with the value of BTC in that scenario.  I could see it going several different ways.  Among them:

If demand is there it could get fairly pent up and explosive.  After all, banks (mostly) don't want anything to do with drugs which has contributed to them absurdly valuable.  Even though drugs are a physical commodity and thus cumbersome to supply, they are still plenty available and the demand ensures a thriving market.

On the other hand, I sense that a good bit of the demand is by day-trader types who have no real interest in holding BTC and see no value in doing so other than to flip them.  That demand would evaporate without convenient exchanges which could depress the value of BTC considerable.

hero member
Activity: 533
Merit: 501
I think the banks are the biggest danger to Bitcoin in the near future. If they all started to decide that they don't want anything to do with bitcoins, the exchanges would be totally frozen out.
sr. member
Activity: 420
Merit: 250
I find it amazing that this is considered "blinding speed." Wink

Certainly blinding compared to using Dwolla.  I want to make sure it's clearly known that wires to exchanges often mean same day trading.  Wires are attractive to people doing large amounts because there's fewer people they need to trust.

Banks absolutely hate wires though because they're essentially the only non reversible form of payment they have.

Jered
vip
Activity: 1386
Merit: 1140
The Casascius 1oz 10BTC Silver Round (w/ Gold B)
I find it amazing that this is considered "blinding speed." Wink

Certainly blinding compared to using Dwolla.  I want to make sure it's clearly known that wires to exchanges often mean same day trading.  Wires are attractive to people doing large amounts because there's fewer people they need to trust.
sr. member
Activity: 420
Merit: 250
not so long ago wires used to take 3-5 business days, it is indeed amazing that now most wires get through within 24hr. period

When I lived in Chile you could send money from one bank account to another for free instantly online.
The US has the worst system that I'm aware of.

There isn't much of a reason for it  to take so long or be so easy to screw up.

Jered
legendary
Activity: 1050
Merit: 1000
not so long ago wires used to take 3-5 business days, it is indeed amazing that now most wires get through within 24hr. period
hero member
Activity: 868
Merit: 1008
For example, I wired money to MtGox yesterday from Chase, which arrives at blinding speeds.  I clicked "send" at 2:31 pm, to wire to JAPAN, and got an e-mail from MtGox, "Funds have been received" at 6:50pm.  That was 4 hours and 20 minutes from the time I decided "I'd like some MTGUSD" until the time I had it ready to burn!
I find it amazing that this is considered "blinding speed." Wink

It only takes light a little over 8 minutes to reach the Earth from the Sun…it's amazing it takes banks hours to transfer a little bit of data around the Earth.
legendary
Activity: 4690
Merit: 1276
Sort of related advice:
Whenever funding your tradehill account with paxum, either use bitinstant or go to mtgox instead.

I made the mistake of trusting tradehills promise of "up to 24 hours". It took them almost 2 days to actually enable the funds into my account. While waiting the price rose more than $1.

I've had beefs with Tradehill not living up to their published timings.  OTOH, they have vastly exceed them at other times.  (Unfortunately for me, this was more common on incoming wires two quarters ago when I was trying, unsuccessfully, to catch the falling knife.)

When asked the tradehill support about the delay they replied:
Quote
I totally understand your concern and frustration with us. However, at this moment, we are processing these transactions manually and do not always have somebody available to do this.
Apparently a whole workday long no one was available to add funds, I guess I have consider myself lucky that someone did it on the second work day. If someone runs an exchange like a sporadic hobby, please be so honest and state this clearly on your website.

At the same time I transferred some funds to mtgox also using paxum. It took them about less than a minute to have the available in my account.
So my personal advice: use bitinstant or mtgox


So one can either have trouble getting USD into the exchange, or getting USD out of the exchange.  Nice to have choices I suppose.  Unfortunately both eventualities can be costly.

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