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Topic: TREZOR malfunction. (Read 2198 times)

legendary
Activity: 1120
Merit: 1002
May 19, 2015, 03:53:56 AM
#40
may  i propose you to start electrum, with your trezor plugged in; choose "new wallet" instead of "restore" & choose: "harware harware wallet" , then "trezor" , finally put your trezor PIN  when requested.. & tell us what happend please..

kind regards;
hero member
Activity: 770
Merit: 500
May 18, 2015, 07:50:40 PM
#39
I UPLOADED THE seed. but no dresses or coins showed up :/ what did i do wrong ?

What version did you use? Are you sure electrum is connected to a server? If you used 1.9.8 install 2.1.1 and the addresses should show.

says wallet not connected. how do i fix that ?

Have you tried closing and opening electrum again? You can also chose the server manually.
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 07:36:07 PM
#38
I UPLOADED THE seed. but no dresses or coins showed up :/ what did i do wrong ?

What version did you use? Are you sure electrum is connected to a server? If you used 1.9.8 install 2.1.1 and the addresses should show.

says wallet not connected. how do i fix that ?
hero member
Activity: 770
Merit: 500
May 18, 2015, 07:34:40 PM
#37
I UPLOADED THE seed. but no dresses or coins showed up :/ what did i do wrong ?

What version did you use? Are you sure electrum is connected to a server? If you used 1.9.8 install 2.1.1 and the addresses should show.
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 07:29:20 PM
#36
I UPLOADED THE seed. but no dresses or coins showed up :/ what did i do wrong ?
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 07:20:58 PM
#35
Make sure you click restore wallet and chose hardware wallet --> trezor

Good luck...  Grin

LOl. i'm a noob now. but i got a Wallet there already...how do i go back to ''create a wallet'' section
hero member
Activity: 770
Merit: 500
May 18, 2015, 07:16:00 PM
#34
Make sure you click restore wallet and chose hardware wallet --> trezor

Good luck...  Grin
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 07:15:10 PM
#33
i can't recover with electrum. it dosen't support 24 word seed. the ''Next button'' is grey when i type it in.

I am almost sure you have to restore using 1.9.8 and then install 2.0.2 and the wallet should open. Please let us know if this worked.

i'm not quite sure what you mean ?

do you have any links which could help me ?

https://download.electrum.org/

You can also try 2.1.1 it should work with 24 words seeds. Also did you get in touch with trezor support?

i will make it a try.

no response there either Sad
hero member
Activity: 770
Merit: 500
May 18, 2015, 07:13:38 PM
#32
i can't recover with electrum. it dosen't support 24 word seed. the ''Next button'' is grey when i type it in.

I am almost sure you have to restore using 1.9.8 and then install 2.0.2 and the wallet should open. Please let us know if this worked.

i'm not quite sure what you mean ?

do you have any links which could help me ?

https://download.electrum.org/

You can also try 2.1.1 it should work with 24 words seeds. Also did you get in touch with trezor support?
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 07:11:32 PM
#31
i can't recover with electrum. it dosen't support 24 word seed. the ''Next button'' is grey when i type it in.

I am almost sure you have to restore using 1.9.8 and then install 2.0.2 and the wallet should open. Please let us know if this worked.

i'm not quite sure what you mean ?

do you have any links which could help me ?
hero member
Activity: 770
Merit: 500
May 18, 2015, 07:08:00 PM
#30
i can't recover with electrum. it dosen't support 24 word seed. the ''Next button'' is grey when i type it in.

I am almost sure you have to restore using 1.9.8 and then install 2.0.2 2.1.1 and the wallet should open. Please let us know if this worked.
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 06:15:50 PM
#29
....i guess i have to buy a new trezor and hope for the best... ?
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 05:34:17 PM
#28
is there any other wallet i can use to recover my coins ?
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 04:59:43 PM
#27
i can't recover with electrum. it dosen't support 24 word seed. the ''Next button'' is grey when i type it in.
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 04:55:53 PM
#26
I would disregrad the balance amd the transactions shown on the trezor and use a blockexplorer to check your transaction and balance. What's shown on the trezor doesn't count, it's what's on the blockchain that matters.

Use your trezor seed in Electrum 2.x to verify your seed does in fact generate those addresses you have. If it generates the same addresses and those addresses have your expected funds in them, then there is nothing to worry about. It's only the trezor malfuctioning. Get it fixed and use Electrum in the meantime.

Acording to my XPUB i still got all my btc.
hero member
Activity: 672
Merit: 500
May 18, 2015, 04:54:05 PM
#25
I would disregrad the balance amd the transactions shown on the trezor and use a blockexplorer to check your transaction and balance. What's shown on the trezor doesn't count, it's what's on the blockchain that matters.

Use your trezor seed in Electrum 2.x to verify your seed does in fact generate those addresses you have. If it generates the same addresses and those addresses have your expected funds in them, then there is nothing to worry about. It's only the trezor malfuctioning. Get it fixed and use Electrum in the meantime.
copper member
Activity: 1498
Merit: 1499
No I dont escrow anymore.
May 18, 2015, 04:46:39 PM
#24
i choked my Xpub (??) in blockchain. are those my Adresses ? it says total 4.84 BTC received (which is the Exact amount i've Ever had on that account) and then total balance 4.009 Final. which should be what i've got.

does this mean my coins are not gone and that its just my razor which is Fucked up ?

Xpub refers to the master public key and contains all addresses to your wallet, yes. I suspect that you did not receive coins from somewhere, but that there is something wrong with the trezor. Its probably best to contact them directly and see if you can get a replacement or if there is some different sort to reset it.

As long as you have your seed your coins are safe. The new version of Electrum (beta!!!) should be able to work with 24 word seeds.
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 04:35:29 PM
#23
i choked my Xpub (??) in blockchain. are those my Adresses ? it says total 4.84 BTC received (which is the Exact amount i've Ever had on that account) and then total balance 4.009 Final. which should be what i've got.

does this mean my coins are not gone and that its just my razor which is Fucked up ?
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 03:27:29 PM
#22
i've now tried to connect to another Computer. same thing.

Things i've tried.

Reconnect the Trezor.
update it (5 times)
used a different browser.
Used the recovery seed.
hero member
Activity: 574
Merit: 500
Call me Alice. just Alice.
May 18, 2015, 02:51:26 PM
#21
this is really strange..   Roll Eyes   have you already got a feedback from trezor support?

nope... check this out  see how Wallet 9 shows 7.9 but transaction log says 4.08

Also those 2+ and 4+ BTC transactions are when i tried to move my funs from wallet 9 to 1 to see if it would fix the problem.
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