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Topic: TrustDice's x5 wager requirement only applies to the 1st deposit! (Read 193 times)

copper member
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Leading Crypto Sports Betting & Casino Platform
Most casinos only require a wager requirement when they offer some kind of bonus with your deposit. So, I also do not see why a wager requirement is neccesarry for deposits without a bonus?
 

Casino usually have the x1 wagering requirements with or without bonuses aside from wagering requirements for the bonus to claim it. Their x5 wagering requirements is probably their faucet feature and other bonuses that doesn’t have wagering requirements to avoid potential abuse.

The only odd here is why they only have high wagering requirements on first deposit.

In any way... I avoid casinos with wager requirements, because it always leads to conflict. Why do you want to anger new customers with misleading requirements on their deposits?

It’s very hard to find casino with license that doesn’t have wagering requirements because it’s one of their way to counter money laundering inside the casino.
legendary
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it's pretty uncommon as requirement and even topic linked has a "disclaimer" about that (I think most of players have noted that many famous crypto-sportsbook are not listed there)...
We know that industry requires at least 2x as wagering requirement...why there is such limit on TrustDice? and moreover there is a limit minimum odds for each game?
legendary
Activity: 3430
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Leading Crypto Sports Betting & Casino Platform
Thanks for the clarification but I still miss to understand the reason of this singular requirement needed to withdraw : I could understand and agree with a 1x wager requisite with the AML explanation, but then am lost again when I read that any further deposit need no wager at all to be withdraw-able opening the field to a possibility of ML.

Most casinos only require a wager requirement when they offer some kind of bonus with your deposit. So, I also do not see why a wager requirement is neccesarry for deposits without a bonus?

In any way... I avoid casinos with wager requirements, because it always leads to conflict. Why do you want to anger new customers with misleading requirements on their deposits?

 
full member
Activity: 868
Merit: 148
The problem here is that it's not entirely misleading. 5x wagering requirement only on the first deposit is alright, but no wagering requirement on remaining deposits makes zero sense whatsoever.

How will you guys tackle money launderers? This whole setup is a bad idea and I recommend switching to x1 wagering requirement for all deposits asap.
hero member
Activity: 2520
Merit: 783
Your term about 5x wagering requirement for the 1st deposit only can bring another question that you should also clarify. How if players failed to wager 5x their 1st deposit? Since you said here that there is no wagering requirement at all for the 2nd and next deposits, will players be allowed to withdraw their 2nd deposit without wagering requirement while they failed to wager 5x their 1st deposit? If it is allowed then what is the main purpose of having 5x wagering for the 1st deposit only? I can say it is useless because players may deposit minimum amount on their 1st deposit, lost it all then they can play freely in the next deposits and maybe they can just deposit-place one bet then withdraw it back because there is no wagering requirement for 2nd deposit.

I guess this thread is for clarification regarding on the recent thread created by other people here https://bitcointalksearch.org/topic/trustdice-terrible-sportsbook-5x-wager-to-withdraw-5479784 which he got confused and disappointed about the wager requirement by trustdice.

And since Coinbox already give a clarification regarding on the wager requirement I think there will be no further question ask with that.

Also I find it good implementation since I think they made that rule so that trustdice will be away to any illegal activities such money laundering and other more.
sr. member
Activity: 658
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I stand with Ukraine!
Our ToS reads:
5.10 In order to make a withdrawal, a player must wager at least 5x the 1st deposit amount from deposits.


Some people are being misled to believe that x5 wager requirement applies to all deposits. This is simply false and many have debunked it after reading our actual ToS.
It's a good clarification to debunk misleading information. From now, you can point any inquiry about it to this thread. This thread is better than making a post in the announcement thread, which will be covered by other posts in future.

If you want to find your topics, for reference like answer for similar questions, you can use this hidden page to filter your topics very quick.
https://bitcointalk.org/gettopics.php?user=2569866

It is more quickly than using your post history page.

Quote
TrustDice in fact have a lot more lenient wager requirements compared to some other crypto casinos who have rules as below:
"Any deposit has to be wagered 3 times before the withdrawal"
"Any deposit has to be wagered 3 times before the withdrawal"
"The deposit has 1× wagering requirement on casino games and 3× wagering requirement on sports betting"
Source (https://bitcointalksearch.org/topic/list-of-crypto-casinos-with-high-wagering-requirements-5448871)
I did not know about that comparative thread. Thank you for sharing it to Trustdice users and gamblers on other platforms.
legendary
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Your term about 5x wagering requirement for the 1st deposit only can bring another question that you should also clarify. How if players failed to wager 5x their 1st deposit? Since you said here that there is no wagering requirement at all for the 2nd and next deposits, will players be allowed to withdraw their 2nd deposit without wagering requirement while they failed to wager 5x their 1st deposit? If it is allowed then what is the main purpose of having 5x wagering for the 1st deposit only? I can say it is useless because players may deposit minimum amount on their 1st deposit, lost it all then they can play freely in the next deposits and maybe they can just deposit-place one bet then withdraw it back because there is no wagering requirement for 2nd deposit.
sr. member
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Thank you for clarifying this thing that you did, Trustdice, and at least in what you did, you made it clear that the correct wager requirements are what you said. Yes, I also admit that the other creators of the topic convinced me that 5x wagering is required before withdrawals can be made.

At least when you clarified this, I am one of those who are grateful for what you have done. Maybe in other casinos, this is also probably how their systems are implemented for their gamblers.
hero member
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Bitcoin Casino Est. 2013
-snip
But also please can you clarify the above-mentioned part,  for instance,  what do you mean by first deposits,  do you mean that the 5x wagering is only applicable to first-time deposits only and every subsequent deposit is free from wagering?
Yes correct, that is what I understand as well. The 5x wagering requirement only applies to first-time deposits, and subsequent deposits are free from the wagering requirement, regardless of the amount you win. If you wish to withdraw, make sure to follow the separate rules for the withdrawal process.

@OP, your accurate information will also help, a detailed explanation will clear up any confusion for users.
legendary
Activity: 1484
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I am in fact sorry about having to have this post aside from our mega thread. And I have to do this due to the ongoing misinformation circulating on this sub with regard to our wager requirement for the 1st deposit.
~

Even with that explanation, there is still the issue of the 5x wagering requirements on deposits.  As many members in the original thread pointed out, this makes it really tough for people who deposit money but dont get a deposit bonus. There should be more flexibility on the wagering rules for deposits with no bonus attached. According to this comparison list, your casino is one of the worst in this regard.
legendary
Activity: 1162
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Leading Crypto Sports Betting & Casino Platform
Well, I am thankful for this official representative to get out his way and come here to explain what their actual wagering requirements are, because I admit I am the one who thought the 5x requirement was going to be applied to the all deposits onto the casino.
However, this clarification from an official source only confirms the rumor partially, though.

It is obvious to me that having such a high wagering requirement (even for only the first deposit) can be highly uncompetitive when compared to the wagering requirements of other casinos. Someone who comes from more flexible casinos could mistakenly deposit an important quantity of money in Trustdice and then realize it was a mistake to do, since they were not aware of such high requirement for them to even be able to withdraw whatever is left of their money by the end of their session.
So, I don't know how the PR department of a casino like this one does not realize this policy will likely create more problems than benefits in terms of quality of service to gamblers. Some will likely point out this as abusive against newcomers.
hero member
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I am in fact sorry about having to have this post aside from our mega thread. And I have to do this due to the ongoing misinformation circulating on this sub with regard to our wager requirement for the 1st deposit.

Our ToS reads:
5.10 In order to make a withdrawal, a player must wager at least 5x the 1st deposit amount from deposits.



It’s still doesn’t change the fact that you have x5 wagering requirements on deposit which the thread you included is claiming. This is a major problem for people who doesn’t notice your ToS and deposit an amount which they find it hard to wager x5 just to simply withdraw their balance without even taking any promotion.

This x5 is always controversial aspect of your casino. Why not change it to the regular x1 for every deposit given the fact that this rules of yours is always being subject to misinformation?
hero member
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Merit: 667
Leading Crypto Sports Betting & Casino Platform
TrustDice official rep here.


Our ToS reads:
5.10 In order to make a withdrawal, a player must wager at least 5x the 1st deposit amount from deposits.



Sincerely,
TrustDice Team

Nice to see that you responded to this issue of wagering requirements and trustdice,  I have being following the discussion on the various threads and from my response I always mentioned that since the casino has the 5x wager requirement in their TOS it then means it they right and for every first-time deposit so I don't see any issue with that on the long run since I have to agree to the terms of haven't to wager 5X my total first deposits.

But also please can you clarify the above-mentioned part,  for instance,  what do you mean by first deposits,  do you mean that the 5x wagering is only applicable to first-time deposits only and every subsequent deposit is free from wagering?
hero member
Activity: 2800
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https://www.betcoin.ag
To some point, I could have said there is no need for this second thread, as we can see that you have already taken out your time to discuss and explain how the wager requirement works in your ANN, which I believe most people will be able to see through their then On the other hand,.
 

I believe the reason why he had to come out and create a thread so that everyone can read and understand how wagering requirements actually works on their site is because of a user who didn’t read the entire discussion about and just went ahead blaming the site for their 5x wagering without checking if they were any corrections.

Just like the user I mentioned above, there are numerous others who don’t even bother to go through discussions to see the progress of an issue, they’ll just delve right into it and still respond to something that has been fixed.

He simply wanted to make sure everyone sees what he had to explain. Clarify the things that spread about it but it seems known already as the link posted by Royse777. I think every gambler knows it's for first-time depositors this means the depositor will have a huge bonus too which is up to 3 BTC.  Reputation restored but this is a really huge wager requirement.

What people don't know I think is that they do have sports. Not quite what one would expect because the domain sounds like its business is just dice.
legendary
Activity: 1876
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Bitcoin Casino Est. 2013
Thanks for the clarification but I still miss to understand the reason of this singular requirement needed to withdraw : I could understand and agree with a 1x wager requisite with the AML explanation, but then am lost again when I read that any further deposit need no wager at all to be withdraw-able opening the field to a possibility of ML.
Definitely a big concern given that a possibility like that can happen more than ever given the fact that casinos can be used for that illegal scheme but I think that they have some cover against people that will plan to do this, they probably have some internal alarm that will notify someone if they're doing something suspicious when it comes to their deposits and withdrawals. Also, wouldn't this kind of system of making money launderers relax so they can do their thing without knowing that someone is watching their every move is a better way to fight them because they have no clue that someone's watching them.
legendary
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full member
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It is good that you have to come out from your ANN Thread just to address this but I think
there is no need  mate because the poster on that thread clearly mentioned that it wasn't a scam accusation
instead maybe showing His frustration  though yeah its better to address so TrustDice site will clear their name
and won't be added to wrong speculation from other gamblers specially those new here that will at least plan
to pay visit and try your site.
hero member
Activity: 924
Merit: 728
Not everyone want to announce their "controversial rules", so I respect what you bring here. Many casinos still use their fake no KYC marketing strategy which only no KYC during registration, but you need to KYC your account if you win big amounts.

It's good you make a clarification, unfortunately you need to expect people will find this rule as a loophole.

"Let's deposit as low as possible at the first time, then make a big deposit after that".
legendary
Activity: 3304
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Top Crypto Casino
Thanks for the clarification but I still miss to understand the reason of this singular requirement needed to withdraw : I could understand and agree with a 1x wager requisite with the AML explanation, but then am lost again when I read that any further deposit need no wager at all to be withdraw-able opening the field to a possibility of ML.
hero member
Activity: 700
Merit: 541
Top Crypto Casino
To some point, I could have said there is no need for this second thread, as we can see that you have already taken out your time to discuss and explain how the wager requirement works in your ANN, which I believe most people will be able to see through their then On the other hand,.
 

I believe the reason why he had to come out and create a thread so that everyone can read and understand how wagering requirements actually works on their site is because of a user who didn’t read the entire discussion about and just went ahead blaming the site for their 5x wagering without checking if they were any corrections.

Just like the user I mentioned above, there are numerous others who don’t even bother to go through discussions to see the progress of an issue, they’ll just delve right into it and still respond to something that has been fixed.
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