Trustdice: Terrible sportsbook, 5x! wager to withdraw

Wiwo

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Quote from: Coinbox1 on January 05, 2024, 04:27:21 AM

This is gonna be our last reply to this thread. We would like to point out that some misinformation is being spread here and we have made a clarification separately.

I think you guys have done noble enough and we all respect the decision to make this comment the last comment on this issues, to be honest with you, trusdice have one of the most friendly and unique wagering requirement and only those who may have not likely read through the tos will fine it confusing just like the ops who is creating a case out of what I can say a lack of ability to understand a simple set rules by a company.

Why many see the wagering requirement as high when the see 5x is because they may believe that, they will have to do a 5x wagering on each and all of they deposites along the way but that is not the case and only a one time 5x on first deposits is much more likely to be ok with any players who really understand how the system works by reading through the tos.

redsun114

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Quote from: seoincorporation on December 30, 2023, 10:45:57 AM

the fact that the max withdrawal each day is $5,000 and $15,000/weeks is another rape for users, if you get a big win you will not even be able to take the money, so, there are multiple reasons to avoid this casino.

Do they have a levelling system where users with more overall wagers have a higher level or something? If that is the case, the $5,000 per day requirement might be for lower levels and it might increase as you go higher in levels. However, even if that is the case, I also don't think it's fair because a person on the first level might hit a big win if they make a high bet and there is no point in winning big if you can't withdraw the whole amount if it's above $5,000.

Most platforms would simply ask for extra verification or something when you try to withdraw a large amount and if you do that successfully, you can withdraw the funds without any issues. They should also do the same thing. For someone who tries to withdraw higher than $5,000, they should ask them for more verification and stuff.

Fivestar4everMVP

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Quote from: yudi09 on January 05, 2024, 09:05:08 AM

Quote from: Haunebu on January 04, 2024, 08:59:21 AM

Quote from: yudi09 on January 04, 2024, 07:43:01 AM

If the betting site you mean is bad and you are uncomfortable playing because of the problems mentioned, there are many other big and reputable betting sites that you can play on.

When you create this topic, you are conveying bad things about this betting site to the public.

Don't you think he knows any of this stuff since it's all common sense? He clearly created this thread to vent out his frustrations and helped provide more clarity regarding Trustdice's wagering requirements intentionally or unintentionally.

He did convey bad stuff about the site, but they are all facts that their team acknowledged themselves.

It's up to him whether he wants to put together any words to tell what he experienced about the casino site. A simple thought that makes sense for a professional gambling player to vent all his frustrations is to do it on the casino's ANN thread because the casino in question has representatives on this forum.
I only invite you to put forward wise thoughts.

I can understand the content written by the OP, but in the part marked in bold he says this is not an accusation of scam.
That's why I don't want to comment more on casinos that I have never played, including responding to your post. Wink

I think in matters like this, some or most will always prefer to create a new thread instead of post their complaint as a comment on the casino's thread, and this I personally believe is for visibility purposes, a post on casinos official ann thread won't get as much visibility and arouse as much interest as possible from gamblers, compared to when the post is posted as a thread of its own, example is that, this thread already has 4 pages and still counting, which tells us that, alot of people have seen this thread and commenting.
But assume the op posted this on the casinos official ann thread, not many users would have seen it and by now, gamblers would have moved one with other discussions that is completely different from this.

So, in the nutshell, I think that, even though casinos have their ann thread for users to complain about anything on, it is still not a bad idea for a user to choose to create a new thread for their complaints, depending on the gravity of the complain and how much visibility the users wants his complain to get.

yudi09

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Quote from: Haunebu on January 04, 2024, 08:59:21 AM

Quote from: yudi09 on January 04, 2024, 07:43:01 AM

If the betting site you mean is bad and you are uncomfortable playing because of the problems mentioned, there are many other big and reputable betting sites that you can play on.

When you create this topic, you are conveying bad things about this betting site to the public.

Don't you think he knows any of this stuff since it's all common sense? He clearly created this thread to vent out his frustrations and helped provide more clarity regarding Trustdice's wagering requirements intentionally or unintentionally.

He did convey bad stuff about the site, but they are all facts that their team acknowledged themselves.

It's up to him whether he wants to put together any words to tell what he experienced about the casino site. A simple thought that makes sense for a professional gambling player to vent all his frustrations is to do it on the casino's ANN thread because the casino in question has representatives on this forum.
I only invite you to put forward wise thoughts.

I can understand the content written by the OP, but in the part marked in bold he says this is not an accusation of scam.
That's why I don't want to comment more on casinos that I have never played, including responding to your post. Wink

Coinbox1

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TrustDice Official Rep

This is gonna be our last reply to this thread. We would like to point out that some misinformation is being spread here and we have made a clarification separately.

Our ToS reads:
5.10 In order to make a withdrawal, a player must wager at least 5x the 1st deposit amount from deposits.

Some people are being misled to believe that x5 wager requirement applies to all deposits. This is simply false and many have debunked it after reading our actual ToS. This 5x wager requirement only applies to the first deposit. Players will have no wager requirement at all for the 2nd, 3rd, 4th and 100th deposit.

We would appreciate if any forum admin can intervene and lock this thread where people are being misled to believe in something totally false here.

Thank you.
TrustDice Team

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New trustdice users seem to need to thank you, thanks to your refiew Trustdice team has changed their policy.

Quote from: acroman08 on December 30, 2023, 10:50:06 AM

Quote from: Coinbox1 on June 27, 2023, 09:09:43 AM

Quote from: GxSTxV on April 14, 2023, 12:56:05 PM

Trustdice.win

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x5

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In order to make a withdrawal you must wager 5x from the deposit amount

|

Hi GxSTxV and everyone else,

TrustDice official rep here!

We’d love to bring it to your attention that we have recently amended the related terms. The 5x wagering requirement currently only applies to the first deposit made by a new player. For all the other deposits, there is literally no wager requirement at all.

To put this in context, let's say I'm a new player at TrustDice and I made a 400 USDT 1st deposit, which I soon lost to the house. I then made a second deposit of 1000 USDT, wagered it 1.6 times, and hit some winnings. At this point, say there is 2000 USDT in the balance. Now I made the decision to withdraw these 1400 USDT.

This withdrawal will be approved, unless of course, other red flags or other violations appear - but in that case it will have nothing to do the wager requirement clause.

Thank you,
TrustDice Team

Because the requirement to make wager 5x from the deposit amount before making a withdrawal is quite troublesome, if lucky we get a profit otherwise our money is hanging out

Hispo

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Quote from: Haunebu on January 04, 2024, 08:59:21 AM

Quote from: yudi09 on January 04, 2024, 07:43:01 AM

If the betting site you mean is bad and you are uncomfortable playing because of the problems mentioned, there are many other big and reputable betting sites that you can play on.

When you create this topic, you are conveying bad things about this betting site to the public.

Don't you think he knows any of this stuff since it's all common sense? He clearly created this thread to vent out his frustrations and helped provide more clarity regarding Trustdice's wagering requirements intentionally or unintentionally.

He did convey bad stuff about the site, but they are all facts that their team acknowledged themselves.

Yes. I mean, creating a thread for anyone user to express their feelings and their reviews on any specific casino seems like a quite valid use of this section to me.
We could argue that those threads which are supposed to discuss punctual things we do not like about an specific casino and which could be improved and let others to know about them may be posted in that casino's ANN instead, however, to me that would not have the same impact of creating a brand new thread to discuss the topic. People would not pay as much as attention of the issue as expressed in a single post within the ANN and the frustration will end up being ignored or displaced by the regular talk of the members of the forum interested on the casino's activities and events.
Threads like this one are not supposed to be Scam accusation or direct attacks against a service, it is about transparency and improving the standards of this industry, so in the future we won't continue to see new casinos with quite good games and features being spoiled by high wager requirements before withdrawals.

Haunebu

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Quote from: yudi09 on January 04, 2024, 07:43:01 AM

If the betting site you mean is bad and you are uncomfortable playing because of the problems mentioned, there are many other big and reputable betting sites that you can play on.

When you create this topic, you are conveying bad things about this betting site to the public.

Don't you think he knows any of this stuff since it's all common sense? He clearly created this thread to vent out his frustrations and helped provide more clarity regarding Trustdice's wagering requirements intentionally or unintentionally.

He did convey bad stuff about the site, but they are all facts that their team acknowledged themselves.

yudi09

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Quote from: tamadeus on December 30, 2023, 09:47:29 AM

So if you like sports, dont deposit here. Any other bookie in here has a more functional sportsbook.

I've never played so I don't know what the situation would be like if you played on Trustdice that you mean. We as players want a betting site that is fast to access and hassle-free when making deposits and withdrawals.
If the betting site you mean is bad and you are uncomfortable playing because of the problems mentioned, there are many other big and reputable betting sites that you can play on.

Quote from: tamadeus on December 30, 2023, 09:47:29 AM

THIS IS NOT A SCAM ACCUSATION.

When you create this topic, you are conveying bad things about this betting site to the public.

arwin100

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Quote from: Yogee on January 04, 2024, 07:00:50 AM

Quote from: 3kpk3 on January 03, 2024, 11:35:05 AM

Quote from: Yogee on January 03, 2024, 09:01:01 AM

Majority of players probably do not read TOS but a reasonable bettor would at least check what is in the terms for clarification before opening a thread attacking their wager requirement. Would you still complain if you already knew that only your first deposit require 5x wager?

Their wagering requirement deserves to be attacked though in this manner. If anything, this thread actually provides more clarity to gamblers who are thinking of investing in this particular site.

Also, no wagering requirement after the first deposit makes zero sense since it turns the site into heaven for money launderers. There are way better alternatives out there.

OP isn't attacking from that angle though. He is coming from a place of ignorance and then complains later which is the whole basis of my question. OP would probably appreciate the one-time wagering requirement since he seems to be one that doesn't want to be bothered too much every time he gambles.

He clearly said to this thread that this is not a scam accusation so we can conclude that he don't have any intention to attack but rather he want to burst out his frustration towards Trustdice.

But since to many people in this thread give their opinion plus one of their representative create a thread that clarify regarding on their wager requirements I guess OP is now been cleared out towards this issue.

Also its normal to commit this mistake especially if you are new to their platform or even on gambling scene so right now we can really say that its important to read the TOS of the casino so that we will not be called those unwanted words and we have some idea about those implementations they have done.

Yogee

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Quote from: 3kpk3 on January 03, 2024, 11:35:05 AM

Quote from: Yogee on January 03, 2024, 09:01:01 AM

Majority of players probably do not read TOS but a reasonable bettor would at least check what is in the terms for clarification before opening a thread attacking their wager requirement. Would you still complain if you already knew that only your first deposit require 5x wager?

Their wagering requirement deserves to be attacked though in this manner. If anything, this thread actually provides more clarity to gamblers who are thinking of investing in this particular site.

Also, no wagering requirement after the first deposit makes zero sense since it turns the site into heaven for money launderers. There are way better alternatives out there.

OP isn't attacking from that angle though. He is coming from a place of ignorance and then complains later which is the whole basis of my question. OP would probably appreciate the one-time wagering requirement since he seems to be one that doesn't want to be bothered too much every time he gambles.

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Quote from: 3kpk3 on January 03, 2024, 11:35:05 AM

Also, no wagering requirement after the first deposit makes zero sense since it turns the site into heaven for money launderers. There are way better alternatives out there.

Exactly, as I said in my previous post because it can be a loophole where players can simply make a small deposit and lose it all then they can avoid the 5x wagering requirement. I'm sure this rule will be a big problem later because I think that there will be some people who use this casino as a mixer due to no wagering requirement after the 1st deposit and the casino will have no reason not to release withdrawal requested by players although the players just made deposit then withdraw it back.

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Quote from: Yogee on January 03, 2024, 09:01:01 AM

Majority of players probably do not read TOS but a reasonable bettor would at least check what is in the terms for clarification before opening a thread attacking their wager requirement. Would you still complain if you already knew that only your first deposit require 5x wager?

Their wagering requirement deserves to be attacked though in this manner. If anything, this thread actually provides more clarity to gamblers who are thinking of investing in this particular site.

Also, no wagering requirement after the first deposit makes zero sense since it turns the site into heaven for money launderers. There are way better alternatives out there.

Ojima-ojo

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Quote from: Fivestar4everMVP on January 03, 2024, 06:01:27 AM

Well, to be honest, requiring a wager requirement on a deposit without bonus before the gambler is allowed to withdraw his or her money is criminal-like if I'm asked, and not even that the wager requirement is minimal, but high for that matter.

Sorry mate, but i disagree with the statement above, because there is no gambling site that will allow a gambler to withdraw their deposits without haven't to pass through the wagering requirements, we can be right to say that casino that ask for more than 1x wagering requirements on deposits could be avoided, but not criminals after all the wagering requirement is stated in the casinos terms and conditions so there is nothing to worry about and is left for the player to either accept it or walk away.

Quote

And I actually wonder who are those that will be playing on this casino, because I know for sure that I would never play on such casino as this.
I do actually have an account with trustdice, but I've never deposited or played there, and this is actually good for me because, nothing would have annoyed me like depositing before finding out about their mandatory wager requirements on even deposits without bonus, before withdrawal.

Some will still play on that casino regardless of what the conditions are and for that we still have the promotion here in the forum which shows that their are very much active, i dont have an account on that casino, but i am aware of their promotions so I thought their services may be good but from the results coming in, I may likely never open an account on casino.

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Quote from: Yogee on January 03, 2024, 09:01:01 AM

Quote from: tamadeus on January 03, 2024, 06:26:07 AM

As for the TOS: Who on earth reads everyone of those? And why would I even suspect that trustdice decided to have wastly worse terms than any of the decent casinos? (Oh well, that figures)

Majority of players probably do not read TOS but a reasonable bettor would at least check what is in the terms for clarification before opening a thread attacking their wager requirement. Would you still complain if you already knew that only your first deposit require 5x wager?

Maybe some low percentage of players doesn't read TOS especially those new ones since they are not aware of the risk or they didn't even bother to know about that since they didn't experience such problem what OP and other people experienced. But once they became knowledgeable on the common rules written by these casino for sure once they go to new casino the only first thing they locate is to read what rules written there since they want to gamble without having any issue or know some laws implemented so there's no big confusion will happen while they are playing.

Sometimes its really frustrating if we got surprise on something we didn't expect, but once he already know about that and also they learn from mistake made for sure reading important details will be part of their future actions.

Agbe

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Trust dice was not slow at the initial time and if it is slow in the general network and not only from your end then they have to up date their website because many things can cause that slowness. If the gamblers that visiting the site at a time are much then it will also cause that slowness. But where you said, you have to wage 5 times with the deposit before you can withdraw is not really good one. That is very bad because they don't have to condition you with deposit, in a deposit, you can decide to play game with it or withdraw it back if emergency came up. And that's they have to review their casino because gamblers friendly casino is the best casino in the industry. Op thanks you very much for informing us in things like this.

stadus

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Quote from: Yogee on January 03, 2024, 09:01:01 AM

Quote from: tamadeus on January 03, 2024, 06:26:07 AM

As for the TOS: Who on earth reads everyone of those? And why would I even suspect that trustdice decided to have wastly worse terms than any of the decent casinos? (Oh well, that figures)

Majority of players probably do not read TOS but a reasonable bettor would at least check what is in the terms for clarification before opening a thread attacking their wager requirement. Would you still complain if you already knew that only your first deposit require 5x wager?

They have the right to implement whatever written in the TOS. A gambler complaining because he isn't reading the TOS and just assuming that the TOS would be the same as the popular gambling sites around, that's fine but you can't blame the gambling site here.

For some they may look terrible but did they violate anything? If someone miss reading the TOS and later find it it's against their expectation, I think making a complains doesn't make sense at all.

The process was very simple.

Before you sign up, there's a question, "do you agree with the TOS?".. you click yes and you are bound to follow now.

Yogee

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Quote from: tamadeus on January 03, 2024, 06:26:07 AM

As for the TOS: Who on earth reads everyone of those? And why would I even suspect that trustdice decided to have wastly worse terms than any of the decent casinos? (Oh well, that figures)

Majority of players probably do not read TOS but a reasonable bettor would at least check what is in the terms for clarification before opening a thread attacking their wager requirement. Would you still complain if you already knew that only your first deposit require 5x wager?

peter0425

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Quote from: tamadeus on December 30, 2023, 09:47:29 AM

Well, i guess the title says it all. Their sportsbook is extremely slow, and you have to login, and out if the odds have moved. If you dont, you will just get an error. Ive never experienced this before.

Low and behold, you actually have to wager your deposit 5! times before you can withdraw. Sadly this will take years if you prefer sports, as its definitly the worst you will encounter on the web these days.

So if you like sports, dont deposit here. Any other bookie in here has a more functional sportsbook.

THIS IS NOT A SCAM ACCUSATION.

am not sure mate but what i have seen in years that it is a common requirements in gambling sites that ask for 3-5x wagering while others even asking for x10 and above , but clearly you mentioned that this is not a scam accusation , then better listen to the answer of the representative in this thread https://bitcointalksearch.org/topic/trustdices-x5-wager-requirement-only-applies-to-the-1st-deposit-5480209 and I believe that if you are truly a gambler then you knew that many sites have the same rules and you are just frustrated about what had happened to your experience in them.

tamadeus

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My biggest problem is the terrible sportsbook, wich you dont get to learn about before you have deposited and your money is stuck.

As for the TOS: Who on earth reads everyone of those? And why would I even suspect that trustdice decided to have wastly worse terms than any of the decent casinos? (Oh well, that figures)

Im just here to warn fellow gamblers about their sportsbook and TOS, wich both are far worse than on any other sportsbook.

As for the reps answer:

I have no trouble with any other sportsbook, usually playing from home with a fiber 200/200 connection.
Your live chat asked me to take screenshots of the problem, wich I found both lazy and unescessary. I fully belive you know your sportsbook is trash, even tough you wont admit it, wich is just sad and lazy.

It will take me aprox 5 hours to go trough this wagering due to this crap, if im "lucky" enough to win my bets.

I hope you just delete your sportsbook and become just another casino.

Topic: Trustdice: Terrible sportsbook, 5x! wager to withdraw (Read 577 times)