🕒 TRUSTDICE.WIN not confirming my withdrawal for 17 hours - page 2.

naira

hero member

Activity: 1974

Merit: 586

Free Crypto Faucet in Trustdice

Quote from: whoomps on May 19, 2022, 08:00:43 AM

Now 24th hours.

Sorry for the minor miscalculation. I contacted again.

Although they had said before that they could not contact the withdrawal team , he said that he has now contacted them . I don't know if it's right or wrong.

The message they sent me was as follows;;;;;

""" Hi there, we apologize for the inconvenience, due to the big amount of withdrawal requests, some requests might take more time, I have forwarded to the team in charge your request and will be processed as soon as possible""""

I think they are still stalling.

As an active user in various casinos, I am not surprised by the long withdrawal process, it depends on where you play. The fact is that every casino has a different service. When you decide to play at a certain casino then you agree to all the rules. If you are not comfortable with the long withdrawal process, there are many lists of casinos with a reputation for fast withdrawals on this forum. There are still many casinos that you can choose from. Do not waste time until you complain about this and that.

whoomps

newbie

Activity: 13

Merit: 0

I didn't violate anything. everything is clear.

I decided to try this place. I love taking tennis bets. I lost once, won once. There are almost no pre-match tennis bets. When the match starts, they add it to the bulletin.anyone can check. There is no roland garros pre match bet. I love combined bet. I did not like this and I decided to request a withdrawal .

i already waiting

YOSHIE

legendary

Activity: 2128

Merit: 1775

Quote from: whoomps on May 19, 2022, 01:26:57 AM

I've never seen anything like this before

24 hours of waiting for a withdrawal is certainly a tedious time to wait, because I have never bet and made a withdrawal on the TRUSTDICE.WIN gambling site, for me I definitely have to ask which party made the mistake.

As I see, you have commented in their thread but no response from them yet, surely you must have anxiety in your withdrawal.

My advice, try PM @Coinbox1, and give him a detailed history of your withdrawals, hopefully he will see your PM as soon as possible and give you the best solution at the same time your money gets to your wallet quickly.

Maslate

hero member

Activity: 2954

Merit: 672

Message @Hhampuz if you are looking for a CM!

How much are we talking here by the way?

Honestly, I am not using this site as well, but for a withdrawal request that has passed 24 hours already and was not released, I think there's something wrong with the gambling site unless you have violated some of their TOS that force them to withhold your funds.

whoomps

newbie

Activity: 13

Merit: 0

Now 24th hours.

Sorry for the minor miscalculation. I contacted again.

Although they had said before that they could not contact the withdrawal team , he said that he has now contacted them . I don't know if it's right or wrong.

The message they sent me was as follows;;;;;

""" Hi there, we apologize for the inconvenience, due to the big amount of withdrawal requests, some requests might take more time, I have forwarded to the team in charge your request and will be processed as soon as possible""""

I think they are still stalling.

zuzie

sr. member

Activity: 1470

Merit: 256

If I'm not mistaken it's been 26 hours since you posted this case for the first time. Have you still not received it?

Quote from: whoomps on May 18, 2022, 07:53:10 PM

It's probably been 17 hours since I gave the withdrawal order.

This caught my attention, as I haven't made a withdrawal that long.
2 days ago I also made a withdrawal, and it took more than 12 hours for me to receive it, but not on trustdice and it's not the casino's fault, because they sent it but the network was having problems at that time

It's been more than 24 hours, hopefully the trustdice representative can clarify here...

Findingnemo

hero member

Activity: 2366

Merit: 793

Bitcoin = Financial freedom

Quote from: whoomps on May 19, 2022, 01:26:57 AM

It's probably been 17 hours since I gave the withdrawal order. I still don't understand what I'm waiting for. This is the crypto world. things move fast here. Everyone knows that it will not take 5 minutes to confirm the withdrawal. A huge 12 hours have passed. this is very funny . When I connect to their customer service they always say the same thing. You should wait... why am i waiting for. Whats problem. Customer service dont solve any problem. Customer service says same thing.

I've never seen anything like this before

Withdrawal and confirmation time are totally different which is the first thing you need to understand, most casinos uses batch system for withdrawal and also bigger the amount the longer the waiting time can be because of the verification the request undergo by the security team if there is any violation. The longest I waited for withdrawal to proceed in a casino is 20 hours so its okay, if it still in the pending for days then you can start accusing them for their actions.

btc78

full member

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Merit: 214

Eloncoin.org - Mars, here we come!

Quote from: whoomps on May 19, 2022, 01:57:15 AM

Quote from: Bitinity on May 19, 2022, 01:47:01 AM

I've never tried trustdice before so I cant say anything related to how fast their withdrawal is? But based on their withdrawal terms, they say that withdrawal may take up to 24 hours for some cases. Once it is more than 24hours you can ask about it again to the live support. One thing you should realize is that not all casino offer instant/fast withdrawal so you should be patient enough to wait when you play in casino without instant withdrawal.

Where did you hear it could take 24 hours?
It also means that saying connect to live support can take up to more than 24 hours??

Either 24 hours or more , there is nothing you can do now but wait , though i am not a user of trustdice yet there are no active case against this site so I guess all you need to do for a while is wait for their confirmation about your withdrawals.
How much are we talking here ? though it is not important the amount yet if this involves big amount then some point must be consider .

and Also Hoping for the best and fast action from the team .

Apocollapse

hero member

Activity: 1148

Merit: 796

Quote from: whoomps on May 19, 2022, 01:57:15 AM

Where did you hear it could take 24 hours?
It also means that saying connect to live support can take up to more than 24 hours??

From their Terms and Conditions, it's weird how someone using a site without check and read the TOS first. Does you withdraw a huge amount money? if it's huge then it's very normal since most casinos will need to manual check the withdraw to confirm it's not cheated from their system. The Trustdice representative isn't active since May 12, you can only hope to their live support.

Quote

5.1 While Trustdice.win will endeavour to pay out withdrawals immediately, some withdrawals may take longer than others. Trustdice.win shall try to pay out withdrawals within 1 hour, however in some cases, withdrawals may take up to 24 hours.
https://trustdice.win/terms

whoomps

newbie

Activity: 13

Merit: 0

Quote from: Bitinity on May 19, 2022, 01:47:01 AM

I've never tried trustdice before so I cant say anything related to how fast their withdrawal is? But based on their withdrawal terms, they say that withdrawal may take up to 24 hours for some cases. Once it is more than 24hours you can ask about it again to the live support. One thing you should realize is that not all casino offer instant/fast withdrawal so you should be patient enough to wait when you play in casino without instant withdrawal.

Where did you hear it could take 24 hours?
It also means that saying connect to live support can take up to more than 24 hours??

Bitinity

legendary

Activity: 3066

Merit: 1312

I've never tried trustdice before so I cant say anything related to how fast their withdrawal is? But based on their withdrawal terms, they say that withdrawal may take up to 24 hours for some cases. Once it is more than 24hours you can ask about it again to the live support. One thing you should realize is that not all casino offer instant/fast withdrawal so you should be patient enough to wait when you play in casino without instant withdrawal.

whoomps

newbie

Activity: 13

Merit: 0

It's probably been 17 hours since I gave the withdrawal order. I still don't understand what I'm waiting for. This is the crypto world. things move fast here. Everyone knows that it will not take 5 minutes to confirm the withdrawal. A huge 12 hours have passed. this is very funny . When I connect to their customer service they always say the same thing. You should wait... why am i waiting for. Whats problem. Customer service dont solve any problem. Customer service says same thing.

I've never seen anything like this before

Topic: 🕒 TRUSTDICE.WIN not confirming my withdrawal for 17 hours - page 2. (Read 386 times)