Topic: ■■ Tviton.net - instant exchanger SCAMMED me ■■ (Read 340 times)

The whole thing is easy to execute. Now they just don't want to return the coins, even when OP provided proof, and have now decided to make excuses. It's just a matter of sending an equivalent number of coins to the complainant's address now that he provided proof, and everyone leaves happy.

Tbh. Their alibi is hard to buy. They just need to look into their logs and cross check with what info OP has provided. How is it not technically possible?


Completely different scenario actually. As long as the coins is sitting in an address they control of (or whatever purse they have), there's a chance to recover it (in this case, manually credit is a more appropriate term) contrary to sent to a wrong address situation where the exchange has absolutely no control nor knows who owns it.

Up, because cryptwerk responded me that they are still thinking if removing/flagging the site or not.

Personally I lean more to Tviton.net being a scam

If they were genuinely not going to refund your money as they claim it was "your mistake", then why did they ask you to send more coins and video proof  
On top of that it's a brand-new exchange as we have already discovered

I suggest cryptwerk, puts some sort of warning with a link to this thread on the exchange's page if they can't delete it.

Can someone please respond to cryptwerk's question?

Here their response:


Don't have to say, I didn't made any attack.

Thank you for your interest.

For my side i am pretty sure I was scammed, and there is no "purse pool" . But I will be glad to be able to contact the owner of such pool, because it's pretty clear that he have my money (and even if he can't identify the sender, i can identify me as the sender).


They wrote to me roughly the same thing, and I replyied:

Hi, verybody

we've contact with Tviton.net and received this answers

please comment!

=======

CRYPTWERK

Hi,
 
 we've got this request about your website
 
please comment the situation!

TVITON

This person has not paid the applications and is defacing our site and
extorting from us.
This person is also doing an attack on our site.
Please delete his review as it does not correspond to reality.

CRYPTWERK

which applications?
 
i need a full answer - because i can ask everything from his side. also i hope you saw a link on bitcointalk?

TVITON

The person didn't enter MEMO when they sent it
And the payment was lost without a possibility of recovery, although we
have made efforts to restore well it is not possible as it turned out.

The fact that the client did not specify memo is only his fault and not
ours, not specifying memo is tantamount to sending cryptocurrency to
another address.

What is our fault? If the client himself made a mistake and did not
specify MEMO.

CRYPTWERK

1. as an old crypto user i can't believe in this!
you can understand which transaction was sent by users without MEMO
 
also you've asked him to send a video and second transaction
 
2. your website Creation Date: 2021-09-15T07:51:51Z
 
3. There is no huge traffic
 
4. That means there are no a lot of users/customers
 
5. That means that you can find his transaction very fast
 
so, what are we talking about?


TVITON

Purse, which sent the customer purse is a purse pool, not our personal
purse and failure to specify MEMO led to the loss of funds without the
possibility of restoring them, now you know what we're talking about or
will continue to accuse us of what we are not to blame?

If you pay attention that on this wallet transaction very, very much
every day passes.

CRYPTWERK

why you've asked him to make a video?

TVITON

Since we tried until the last minute to restore the payment, well, all
our efforts were in vain!

TVITON

Full answer:

The client did not specify memo when transferring funds were lost
without the possibility to restore them, as the platform through which
we receive liquidity is not technically possible to enroll this payment
in our account.
We tried until the last minute to help the client to recover his funds
but as it turned out it was all in vain and we could not recover the
funds, the fault that the customer has lost the funds completely his as
not specifying memo in the cryptocurrency xlm is the same as to send
cryptocurrency to another address

====================


SO, SCAM OR NOT?



-----------------------

Cryptwerk.com Team

https://cryptwerk.com/

I understand bro, sorry about the ordeal.

"To err is human" or so they say. Despite the possible loss of funds, It's a simple lesson that I believe you will massively learn from that this crypto atmosphere is filled up with so many scammers.

Please keep us updated. This thread could be helpful to future newbies and guest users.

I know, i was just plain stupid. Don't do like erre do kids, always do your research.

I was just like "hey, let's sell this shitcoins I forgot about in a minute", and I just went for the first link of a """trustable"'"" site. My research? I wrote "tviton.net scam" on google and didn't find anything. As I said I usually don't do like that, that was like licking a frosty metal pole for no reason I know.

After seeing their domain age and other details its hard to believe that they are going to provide proper solution on your matter. Sorry to say that in this case chances of getting the fund back is too narrow. I don't know why did you choose a newly launched exchange rather than available trusted options. Maybe you were is a hurry or took the decision so fast without spending enough time for investigation.

Donot forget to share the update here if you get any acceptable response from their end.

Yes, I acted really impulsively, that's not usual to me expecially in crypto, I suppose too much time out of crypto weakened my good paranoid stance.

Update: cryptwerk replied me that they will investigate, I asked them to keep me in touch but no news for now.

I am starting to have some doubts if they are even genuine, as the "instant exchange" is just a month old. They just launched this September


How I wish you had consulted members. There are some good Instant exchanges that were compiled by them. I myself have used fixedfloat and godex in the past

They did not respond to my last email, and still no money in my account.

I just wrote this to cryptwerk:



Next step: asking institutions all around the world to block their site. Maybe I need to file an official report. Do you have any link?

At this point it's not for the money, it's for the lulz

I've sent the last video 2 days ago, still no money or responses from them. Yes I know they have no traffic or reputation, I was very stupid and impulsive. But I did not click on an ad, they were at the first place in the "fast buy/sell" submenu (crypto services):

https://cryptwerk.com/pay-with/xlm/

But they got pretty angry after I posted this thread, so I still hope that their operation is worth for them more than 500 bucks, scammer or not.

This is my last email:


If I will not have my money back soon, I will try to have fun turning their site into oblivion. I just want to be sure I'm not damaging an honest small site.

Monday I will write to cryptwerk, this is the second step. More to come.

It's hard to make a decision when there are no available information or reviews on a particular exchange I've checked the traffic data and it has no rank it made me think that the site is seldom accessed, not really a popular exchange or they are new in the business.

but the fact that the support is responding you still have hope that it will be processed, they gave you their words that it will be within 3 days so let's see if they can do that, but if they will not process they now have a bad record here and they are posted here now people will know that they are not a reputable exchange and people will stay from their service.

Update us on the development

I have not seen a lot of lost/incorrect memo cases, but they were all manually credited and took time. The video may have been too much but I can picture an exchange with a strict policy doing it.

What bothers me is the high minimum deposit/trade amount (1520 XLM = around 500$ in todays price) as I've only seen scam sites do this. Add in the fact that it's new with barely no online presence and I would never touch it.

Because anything can happen at this point. I would also get in touch with cryptwerk and try to get them to help. Tviton has bought an AD space in cryptwerk. Supposing they're getting decent amount of traffic from them, it's highly likely that the listing is important.

I'm curious how did you search for an exchange in cryptwerk. If you chose a category, you probably have clicked the AD. Today I learned the reason why the same set of items shows up no matter what I searched for is not because they have a bad search engine but because they were ADS! to be fair, the only thing that marks them is the almost non-existent highlight, so it's pretty easy to miss. Very terrible ad ethics if you ask me. ADs in search results should be declared explicitly.

I sent all the required videos, I really hope I will edit this thread soon, but the first request of a microtransaction seemed to me much more reasonable than the latter request for a video with me logging in my wallet. Is this standard nowadays?

I researched very little for now but I understood that memo have his importance in xlm transactions, but binance for example deal with memo problems with an automatic tool.

Thank you for your responses, you're giving me some hope I was not scammed.

Some networks such as XLM, XRP or EOS require you to use a Memo or destination tag when sending funds to an exchange. The exchange usually use one or a few addresses for deposits from different accounts, so the only way of differentiating which money belongs to who is through memos.

Their request is not strange, as they are trying to prove if you are the real owner of the XLM sent to the address without the memo. Remember this is the blockchain and anyone can view and claim to have sent the coins. Give them a benefit of doubt and send the video and see the outcomes.

There is nothing to be ashamed of, really. We all make mistakes.
In their last reply they said that processing the exchange may take up to 3 days and you sent them the video only 2 days ago, so there is still hope.

I watched the video and it doesn't seem any sensitive information have been exposed, at least nothing that can be used to hack your wallet.