That was entirely my fault, and I feel ashamed, but I hope the community will benefit from my experience:
Three days ago I found some stellar lumens that I got from the initial airdrop, i checked the value that was still not negligible (600€) and as the bitcoin maximalist that I am I immediately searched for a place to sold them for btc with the less possible hassle.
I found a list of instant exchangers from cryptwerk.com, and I decided to give a try tviton.net .
I rapidly checked from some Google information but there were none, and I made a very stupid reasoning: since I am usually over-paranoid , risking for one time could be acceptable. Remember I was in a rush to sell the money I forgot about without hassles. How stupid I was.
Immediately after the tx (2000 xlm, that was also because the minimum was pretty high- 1500 -) the site support wrote to me that I forgot the MEMO, and they start to ask weird question. At this point, I am pretty sure I was scammed, but you can judge yourself. Is the liquidity pool explanation of any chance? Do I have some chances to recover my money?
2 days passed from the last message and I'm pretty sure I was scammed and I feel pretty stupid.
Also, I have a fear: do the video contain any sensible information? I don't think so, but they asking for it is suspect as best (I think they hoped I filmed a wallet login password)
[email protected]:
Hello, did you specify MEMO when you paid?
erre:
No, I didn't specify any memo
[email protected]:
Please send from the same purse that you paid the amount of 0.01268 XLM and indicate to this transfer MEMO: 839720
erre:
Done
Transaction 4ebed6e898c2ca6828d60dc91b5187b3ae66b6eeebaf56653d7baa5bdb80d7fe
[email protected]:
Wait please forwarded to the technical department, we apologize but it may take some time, the delay is due to the fact that you did not originally specified MEMO for the transfer, do not worry just have to wait a while until the transaction is processed manually.
erre:
Thank you very much, sorry but I don't use xlm a lot, and I lost the request for a MEMO. My fault.
I'll wait, I hope it will be resolved soon.
King regards
[email protected]:
Please provide a video recording of the withdrawal information
Supported video formats: avi, mp4, mov
The video recording requirment: 1 The video must contain the time amount, address, and hash of the withdrawal, 2. Sender needs to write the account information on a paper.
erre:
Sorry but this is a very strange request, and I'm not able to satisfy it as I didn't withdraw anything.
Please just give me back my xlm or btc, or I'll just assume you scammed me
[email protected]:
This request is not strange because you did not specify MEMO.
And in order to return, or to make an exchange, you need proof that it was you who sent the funds.
Memo is very important it is not just prescribed. And without it it is technically very problematic to enroll funds, and takes time.
[email protected]:
You are required to video which shows that you sent the data coins from your purse and on paper to write the address of the purse from which you sent and to which sent, there are no your personal information or anything like that.
[email protected]:
How soon will you send the video?
erre:
I didn't fully understand: you want a video of my screen showing the wallet transaction? What do you want me to write on paper?
[email protected]:
Yes that's right the video of your screen where you can see the transaction.
On paper write like this :
Payment
GCPYZYQFP5KYM6R5JVGT745OFPBX66R4YWR72OJSWW3F5VXE63GLGYID
To the address
GDP34WXZRCSHVUDQLGKJKOBMS5LOQPHCIADZU5POEF3IICZ7XNQJ65Y6
No tag 839720 was specified:
erre:
Ok, this is weird but I'll do it when i'll come back from work. You should already know who I am because I linked the payment to this email, and because of the 0.01268 I sent. But i'll do it as a last attempt to recover my funds. After that I'll open scam accusations everywhere, because I suspect you're just taking time. For now, I just attach a screenshot, I hope it will suffice, but this evening (roughly 12h from now) I'll made a video too if necessary.
Regards
Erre
[email protected]:
Yes, please send the video when you get home from work.
From our side there are no actions that can be called strange you just have not encountered MEMO and do not understand that it is very important when sending funds, and how do these cryptocurrencies work with MEMO.
[email protected]:
Hello, for you did not fill in the correct tag when deposited, it cannot be credited. You need to record a video then send it to us.The video needs to contain the following: 1、The withdraw information: Start recording video from login account. The video must contain at least two page switches, the time, amount, address, and hash of the withdrawal can be clearly seen. (If the hash can not be seen , please contact the platform / wallet customer service to ask for the hash, and record the entire conversation in the video). 2、Sender needs to write the account information (UID: 264420958) on a paper, sign your own name and date , all these information need to be shown in the video.
Note. All required information must be displayed in a video.
[email protected]:
Let us explain to you why this should be done:
For the instant exchange of cryptocurrencies at the best rate we use pools of liquidity and this purse to which you have made the transfer is a purse pool of liquidity it is not only our purse but the purse of the pool and that the funds were credited it is necessary to specify MEMO, since you have not specified MEMO we need to meet all the conditions of the liquidity pool that would be credited and we were able to make you an exchange or refund.
erre:
This sounds like asking for a photo with a shoe on my head, but I will do it.
It isn't clear what you mean for "page switches" and "account information", can you please specify? Also, do I need to write my real name or nickname? And how are you going to check if it's my true name?
What I have to write exactly on paper? I got 2 messages asking for different things, and I obviously don't have any account on your site.
[email protected]:
Switching means, for example, first you open some section of the wallet, such as send, and then open the history section and open the transaction on 2000 XLM, which would be visible on the video transition from one section to another.
You can give us any name you want, it doesn't matter.
Date when you will shoot the video in numbers in the format 04.10.2021 for example
John
(UID: 264420958)
04.10.2022
erre:
Here is the video:
https://streamable.com/ttnyquI hope this will be resolved soon
[email protected]:
Please upload a video to this site and send me a link to the uploaded video.
https://dropmefiles.com/erre:
Dropmefiles.com/q2nmA
[email protected]:
Thank you, video received and sent to the liquidity pool.
Your exchange will be processed within 1-3 business days.