URGENT - Is my Ledger damaged? Big tip for successful retrieval of my BTC

SopaXT

full member

Activity: 157

Merit: 113

Quote from: RDH40 on January 14, 2018, 09:16:51 AM

Quote from: Xynerise on January 14, 2018, 05:36:48 AM

Maybe it's a ledger problem?
I don't think it is a Ledger problem as the LTC worked fine and shows up.
Why not import your seed into another wallet client and see if your bit coin shows up?
This is an option I may have to consider by purchasing a new one!

Or you could run Ian Coleman's tool and tweak the derivation path to search for the address.

When you say 'tweak' the derivation path - I would I do this?

Try choosing "Derivation Path" -> "BIP141" -> "P2WPKH nested in P2SH".

RDH40

jr. member

Activity: 38

Merit: 4

Quote from: bob123 on January 14, 2018, 05:56:04 AM

Quote from: RDH40 on January 13, 2018, 03:15:47 PM

I am starting to lose hope now as no-one can seem to help me with this! If you have any other suggestions or know anyone who maybe able to help it would be very much appreciated.

Your questions already got awnsered in your other thread containing the same issue. I have tried all suggestion but still get nothing, hence why I am still asking for help.
If your btc address (which you are 10000% sure is right) is not contained in the signing-tool from the ledger wallet and
your xpub didn't regenerate the address within your first 8000 Huh

addresses (trying the first 100 would be more than enough)..this address hasn't been generated by your ledger. If definitely got generated from my Ledger - I too cannot understand why it is not showing anymore. It has to come from my ledger because I could not just make up a BTC Segwit address - it's definitely correct as confirmed on Blockchain.

You may have failed copying the address.. there may be a clipping virus which replaced the btc address in your clipboard...
Any other form of malware.. quite a few options. If this was the case, how would I now be able to access them with the ledger? I have scanned my MacBook Pro for malware etc.

Quote from: RDH40 on January 13, 2018, 03:06:45 PM

Yes I do have my 24-word seed written down from my Ledger.
What do you suggest? A Ledger reset/reconfiguration?

I wonder why didn't you already try to reset your ledger?
You can reset it as often as you wish without losing access to any of your coins.
But hopefully you have written down your seed correctly..

Yes I did write the 24 word seed down correctly but I do see people posting on here with problems resetting ledgers so I need to be absolutely sure before I do.

RDH40

jr. member

Activity: 38

Merit: 4

Quote from: Xynerise on January 14, 2018, 05:36:48 AM

Maybe it's a ledger problem?
I don't think it is a Ledger problem as the LTC worked fine and shows up.
Why not import your seed into another wallet client and see if your bit coin shows up?
This is an option I may have to consider by purchasing a new one!

Or you could run Ian Coleman's tool and tweak the derivation path to search for the address.

When you say 'tweak' the derivation path - I would I do this?

RDH40

jr. member

Activity: 38

Merit: 4

Quote from: dlorah111 on January 14, 2018, 02:50:06 AM

You could run this tool
https://iancoleman.io/bip39/
Make sure to run it offline.
It extract the addresses and priv keys from your mnemonic.
You could see if the address is in there

I have tried this and the address is not showing within the first 8k+

RDH40

jr. member

Activity: 38

Merit: 4

Quote from: CoinXpert on January 13, 2018, 03:59:47 PM

They look pretty legit, real name, public domain registration data, etc. I've never seen anything like that around BTC, so probably if they would steal your money then it would be just another nickname?

Ok will message them to see if they can help.

SopaXT

full member

Activity: 157

Merit: 113

Quote from: RDH40 on January 13, 2018, 03:06:45 PM

Quote from: SopaXT on January 13, 2018, 02:22:29 PM

Do you have your 24-word seed that your Ledger made you write down?

Hi SopaXT - Yes I do have my 24-word seed written down from my Ledger.
What do you suggest? A Ledger reset/reconfiguration? Any help and assistance would be great appreciated.

Try resetting and re-initializing your Ledger from that seed (however, as you seem to have a lot of BTC, I'd recommend getting a new one for that instead of resetting the old one, just in case).
Also, do you remember what account did you generate that address from (it's possible that you're just using a different one)?

e.g. "Accounts > My Account", etc?
Does it say the same right now?

LoyceV

legendary

Activity: 3290

Merit: 16489

Thick-Skinned Gang Leader and Golden Feather 2021

Quote from: CoinXpert on January 13, 2018, 03:59:47 PM

They look pretty legit, real name, public domain registration data, etc.

You also recommend that same unknown website in most of your posts, which means you're totally related to it!

https://walletrecoveryservices.com/ is highly trusted on this forum, but here too: don't take my word for it, do your own research before trusting anyone with your wallet!

Quote from: bob123 on January 14, 2018, 05:56:04 AM

I wonder why didn't you already try to reset your ledger?
You can reset it as often as you wish without losing access to any of your coins.
But hopefully you have written down your seed correctly..

Even though resetting it shouldn't be a problem, just to be sure (and considering the amount!) I'd recommend to import the same seed into a new Ledger if you want to test the same seed.

bob123

legendary

Activity: 1624

Merit: 2481

Quote from: RDH40 on January 13, 2018, 03:15:47 PM

I am starting to lose hope now as no-one can seem to help me with this! If you have any other suggestions or know anyone who maybe able to help it would be very much appreciated.

Your questions already got awnsered in your other thread containing the same issue.
If your btc address (which you are 10000% sure is right) is not contained in the signing-tool from the ledger wallet and
your xpub didn't regenerate the address within your first 8000 Huh

addresses (trying the first 100 would be more than enough)..this address hasn't been generated by your ledger.

You may have failed copying the address.. there may be a clipping virus which replaced the btc address in your clipboard...
Any other form of malware.. quite a few options.

Quote from: RDH40 on January 13, 2018, 03:06:45 PM

Yes I do have my 24-word seed written down from my Ledger.
What do you suggest? A Ledger reset/reconfiguration?

I wonder why didn't you already try to reset your ledger?
You can reset it as often as you wish without losing access to any of your coins.
But hopefully you have written down your seed correctly..

Xynerise

sr. member

Activity: 322

Merit: 363

39twH4PSYgDSzU7sLnRoDfthR6gWYrrPoD

Maybe it's a ledger problem?
Why not import your seed into another wallet client and see if your bit coin shows up?

Or you could run Ian Coleman's tool and tweak the derivation path to search for the address.

dlorah111

full member

Activity: 148

Merit: 100

You could run this tool
https://iancoleman.io/bip39/
Make sure to run it offline.
It extract the addresses and priv keys from your mnemonic.
You could see if the address is in there

CoinXpert

newbie

Activity: 17

Merit: 0

They look pretty legit, real name, public domain registration data, etc. I've never seen anything like that around BTC, so probably if they would steal your money then it would be just another nickname?

RDH40

jr. member

Activity: 38

Merit: 4

Quote from: CoinXpert on January 13, 2018, 03:24:48 PM

If you lost all hope, then you can also try to contact them: https://www.walletsos.org/... but they probably will charge you 20% of the value.

- Thats for the recommendation. Have you ever used these or know of anyone who has? Bit sceptical of scammers!

CoinXpert

newbie

Activity: 17

Merit: 0

If you lost all hope, then you can also try to contact them: https://www.walletsos.org/... but they probably will charge you 20% of the value.

RDH40

jr. member

Activity: 38

Merit: 4

Quote from: dlorah111 on January 12, 2018, 05:03:55 PM

maybe he sent it to the wrong address.
I beleive that LTC and BTC addresses start with 3, segwit
you can't find address 36ezRREzDYH3uSvADoSSpoLZrFVigQkmLp in your BTC addresses.
Can you find it in your LTC addresses?
maybe you transfered it to a segwit LTC address

Hi dlorah111 - No he did send it to the correct address. All my LTC addresses begin with an 'M' in Segwit and an 'L' in Legacy. So again, no I can't find that 36ez BTC Segwit address in the LTC dresses of either Segwit or Legacy.
I am starting to lose hope now as no-one can seem to help me with this! If you have any other suggestions or know anyone who maybe able to help it would be very much appreciated. Thanks.

CoinXpert

newbie

Activity: 17

Merit: 0

What you need to do is to uninstall the app and then reinstall it (both from computer and device). After you have done this, when you next start it will resync and the transaction should be right there.

Let me know if this helps.

P.s: If it does, 32hKLPjRUvE7XTbHsMrAKQnp71dh6TRT4R

RDH40

jr. member

Activity: 38

Merit: 4

Quote from: SopaXT on January 13, 2018, 02:22:29 PM

Do you have your 24-word seed that your Ledger made you write down?

Hi SopaXT - Yes I do have my 24-word seed written down from my Ledger.
What do you suggest? A Ledger reset/reconfiguration? Any help and assistance would be great appreciated.

SopaXT

full member

Activity: 157

Merit: 113

Do you have your 24-word seed that your Ledger made you write down?

skorms

full member

Activity: 168

Merit: 100

Quote from: dlorah111 on January 12, 2018, 05:03:55 PM

maybe he sent it to the wrong address.
I beleive that LTC and BTC addresses start with 3, segwit
you can't find address 36ezRREzDYH3uSvADoSSpoLZrFVigQkmLp in your BTC addresses.
Can you find it in your LTC addresses?
maybe you transfered it to a segwit LTC address

Good call

dlorah111

full member

Activity: 148

Merit: 100

maybe he sent it to the wrong address.
I beleive that LTC and BTC addresses start with 3, segwit
you can't find address 36ezRREzDYH3uSvADoSSpoLZrFVigQkmLp in your BTC addresses.
Can you find it in your LTC addresses?
maybe you transfered it to a segwit LTC address

RDH40

jr. member

Activity: 38

Merit: 4

Quote from: skorms on January 12, 2018, 04:17:59 PM

Quote from: RDH40 on January 12, 2018, 02:32:44 PM

Quote from: skorms on January 12, 2018, 10:38:48 AM

I think you are looking at the wrong chain....

Click settings -> Blockchains -> Bitcoin -> now choose the right address type...

If this solves it, you can tip me here: 1Mzd6UixBcXYHo8zE5Wdv1VWPzAZfonNNA

Hi skorms - Yes I'm using the correct chain so this doesn't solve it.

And you are using segwit? Not legacy?

Yes Segwit

Topic: URGENT - Is my Ledger damaged? Big tip for successful retrieval of my BTC (Read 378 times)