Well i liked the website and weekly raffles (won 3 weeks in a row 30 mbtc of 3 weeks tried
and didnt paid 2 weeks because of a bug...
) but after i was sure it was a bug i writed the email support (also wrote 2-3 times with the live support - no problems at all) but the email support was a pure joke (with one of the devs / admins)
the thing was i reported a bug which allows user to buy free weekly raffle tickets but the admins tried to find "complains" that this is not a bug and so on .... which obvious was a bug i whitedrawd 2 weeks the 30 mbtc won and the 5 mbtc which i put first in to buy raffle tickets "legit" so 35 mbtc at all wasnt sure the first week but i retestet it in the second weeks and was sure now ...
i got these answers after i tried to tell them that IT IS a bug .... i think the only reason why they acted like this because i asked for a little tip for telling the bug because if i save vegascasino.io in 4 weeks 0.2 btc for example it should be now problem to get atleast a little tip for saving them money ...
here are the answers by vegascasino.io ... (a pure joke tho...IMO, i really wanna know what u think guys
)
1.
Thank you for the tip, however we already have a double-spend transaction system that would flag these accounts and they would be suspended afterwards.
In case you have another tip in the future, you are always welcome to let us know.
1.1
tried to complain that this is of course a bug
2.
It is not a bug as players cannot withdraw funds until their deposits are confirmed.
Thank you for your understanding.
2.1
tried to complain that this is of course a bug
3.
Can you please specify the purpose of your email, so we can take a look into it?
As we can see, you have already received an answer from our agent previously. If there is something that you want to report, please feel free to contact us.
Thank you in advance.
3.1
tried to complain that this is of course a bug
4.
As reported before we do not believe that this is a bug, hence no payment can be made.
Please note that this answer is final and further requests will not be replied to.
Thank you for your understanding.
after the 4. Answer i just tried it again in the third week to make a video about it so they cant say its NOT a bug... and it was fixed...
why they not just said that they dont wanna pay me for telling them
they tried to find some stupid excuses and that`s why im upset not because i didnt received a payment..
So for others DONT REPORT BUGS
didnt had another problem with them but only because of this i will also AVOID them now...