Wagered $10Mil on Stake March Bonus Issues - page 3.

chaser15

legendary

Activity: 2688

Merit: 1065

Undeads.com - P2E Runner Game

Quote from: Haunebu on May 21, 2021, 11:25:51 AM

It's possible that their support team were overloaded with requests due to which they couldn't look into your issue.

But OP is doing the process for 2 months now. Being busy at least should not be the reason.

And if OP will try to keep sending messages to support, the same answer will be given to him, or at worst, maybe they will not entertain every of his ticket if the request is continuous.

But for assurance, Stake is a reputable casino and I do know they will address it soon since OP now brings the ssue here. Following this story.

fiulpro

hero member

Activity: 1890

Merit: 831

Make an additional post addressing the stake owners if the issue still persists because I do think that it will still take some time to get this done and if they do have live chat contact them again.

Well other than that you should message them here if they do not listen or ignores there is always scam section where you can message or make a new post but at the end of the day the site is good and I do think that they would for sure resolve this soon.

Also make sure you follow all the rules etc there are actually tons of them which makes you eligible for it. Depends on site to site.

I do hope this gets resolved.

...

Quote from: konabel on May 21, 2021, 12:28:42 PM

Stay away from this site! As soon as you start winning, the problems begin!

You should present some proof of such accusations since the site is well reputed and this is unprofessional to criticize if you don't have solid grounds. Take the example above the guy presented the statement with his name and also the screenshots. Which can be looked into and resolved.

s0lidus

full member

Activity: 958

Merit: 120

CryptoGames: Revamped Games, Multiple Coins

Shit happens.

konabel

jr. member

Activity: 146

Merit: 1

Stay away from this site! As soon as you start winning, the problems begin!

Haunebu

hero member

Activity: 3178

Merit: 977

www.Crypto.Games: Multiple coins, multiple games

Am surprised to see a whale facing bonus related issues on a popular site like Stake. It's possible that their support team were overloaded with requests due to which they couldn't look into your issue.

Keep trying to contact their customer support regarding this issue. Am expecting Stunna or one of the Stake team members to respond to this thread soon as long as you didn't engage in anything shady.

Mahdirakib

legendary

Activity: 1946

Merit: 1026

In Search of Incredible

Sometimes the bonus coupon link doesn't work for all user and they update new link shortly. But in your case the whole story is different, you have faced the issue alone. Also two uncommon issue there. I don't think that it has happened for the pending ID verification process. Only Eddie or Stunna can help you out from this situation. Or you may PM MICRO, he is also a team member of Stake.

Eddie remains super busy always, he will not read the whole message of your email because it's too long. I have faced a different issue last month and sent email to Eddie for clarification. But he replied me without reading the whole message and told me to contact live support to resolve that.

Quote from: surfrider1 on May 21, 2021, 09:20:07 AM

Stunna I did try to send you a PM a week ago

What happened while you tried to PM Stunna? If they have disallowed newbie to send PM to them then other forum member should forward a message to them about your problem.

surfrider1

newbie

Activity: 1

Merit: 0

I have played on stake.com since last July. My username is SURFRIDER. I wagered over $10mil in March and I never received the monthly top players bonus (I tried to redeem it and it was $0.01). I have sent 3 emails to my host, Eddie and he's not reading my messages on telegram. I have been trying to resolve this for over 2 months now. I haven't broken any of the terms of service and my ID is still pending verification after a month since it was submitted.

I know that Eddie has paid out other players when their accounts were undergoing verification or if it turned out they couldn't play on stake because of jurisdiction. I missed out on the monthly bonus for March, the weekly bonus on 4/3 and no reload on 4/2 for the past 7 days of play. I just want to square up.

https://imgur.com/gallery/K2cHJCa
https://imgur.com/gallery/q494y7I
https://imgur.com/gallery/TQj4VWh
https://imgur.com/gallery/xNGx0Gk

FYI, I don’t have multiple accounts and I followed all the rules!

Stunna I did try to send you a PM a week ago

Topic: Wagered $10Mil on Stake March Bonus Issues - page 3. (Read 645 times)