Warning, ANXBTC is a scam!! - page 2.

madmadmax

hero member

Activity: 740

Merit: 501

Quote from: byt411 on August 28, 2014, 05:53:01 AM

Quote from: madmadmax on August 28, 2014, 05:39:42 AM

This is hardly a baseless accusation.

This is my balance http://i58.tinypic.com/2db8gp0.png

As you can clearly see it shows 0BTC and 0USD. I did withdraw the BTC, the first time the email came in like 5 hours late and had to be confirmed within 10 minutes which I obviously couldn't do since I don't live next to the computer, the second time I managed to confirm the withdrawal but didn't get anything.

As you can clearly see the person has claimed that the funds were sent when you can see in the address with any public chain explorer that it is not the case, this is lying/scamming plain and simple, whether due to dumbfuckery on the side of the support or intentional.

Ok. First, calm down. Second, I'm here to help.

What email provider are you using? Also, can you go to funds management -> Withdraw and screenshot the log?

It does have crypto transfer showing as processed to 1G7BbkkJiMEq7T9YP3cXPMkTgR6roZ. You can clearly see in the blockchain that this isn't the case though.

byt411

hero member

Activity: 798

Merit: 1000

Quote from: madmadmax on August 28, 2014, 05:39:42 AM

This is hardly a baseless accusation.

This is my balance http://i58.tinypic.com/2db8gp0.png

As you can clearly see it shows 0BTC and 0USD. I did withdraw the BTC, the first time the email came in like 5 hours late and had to be confirmed within 10 minutes which I obviously couldn't do since I don't live next to the computer, the second time I managed to confirm the withdrawal but didn't get anything.

As you can clearly see the person has claimed that the funds were sent when you can see in the address with any public chain explorer that it is not the case, this is lying/scamming plain and simple, whether due to dumbfuckery on the side of the support or intentional.

Ok. First, calm down. Second, I'm here to help.

What email provider are you using? Also, can you go to funds management -> Withdraw and screenshot the log?

hhanh00

sr. member

Activity: 467

Merit: 267

Ok, the support guy didn't understand that you already withdrew from the anx wallet. Their system has a few bugs.
The same thing happened to me before. Does the withdrawal show up in the account history? If so, what's its status?
If their hot wallet is empty, the transaction fails on their side but still shows up as done.

I sent them a copy of the account history and a link to the address in a blockexplorer. It was resolved shortly after.

madmadmax

hero member

Activity: 740

Merit: 501

This is hardly a baseless accusation.

This is my balance http://i58.tinypic.com/2db8gp0.png

As you can clearly see it shows 0BTC and 0USD. I did withdraw the BTC, the first time the email came in like 5 hours late and had to be confirmed within 10 minutes which I obviously couldn't do since I don't live next to the computer, the second time I managed to confirm the withdrawal but didn't get anything.

As you can clearly see the person has claimed that the funds were sent when you can see in the address with any public chain explorer that it is not the case, this is lying/scamming plain and simple, whether due to dumbfuckery on the side of the support or intentional.

byt411

hero member

Activity: 798

Merit: 1000

Quote from: hhanh00 on August 28, 2014, 05:25:31 AM

They refunded to your anx wallet. You have to initiate a withdrawal from there to your personal address. How is that a scam?

ANXPRO here. What the user said above me is correct, the funds were indeed deposited back into your ANX account. You can withdraw it.

We aren't a scam and please don't make baseless accusations.

hhanh00

sr. member

Activity: 467

Merit: 267

They refunded to your anx wallet. You have to initiate a withdrawal from there to your personal address. How is that a scam?

bornil267645

sr. member

Activity: 406

Merit: 250

AltoCenter.com

Are you sure that you are not being fooled?

blatchcorn

sr. member

Activity: 952

Merit: 281

More likely the person you are speaking to is an idiot, than a scammer

madmadmax

hero member

Activity: 740

Merit: 501

Proof: (read bottom up)

Quote from: Google mail

Patrick replied:
Hi Mac,

Thank you for your email again
There is no Coin Tx ID of the refund as we deposit via our system.. Please go to Funds Management> History and there is a deposit 0.04BTC onto your ANX account on 2014-08-25 13:24:36.

Patrick
Customer Support Team
ANX

ANX releases the ANX Bitcoin Debit Card!
For details, refer to http://debitcard.anxintl.com
AUG 27, 2014 | 06:50PM HKT
Max
Hello Partrick,

This is the said address: 1G7BbkkJiMEq7T9YP3cXPMkTgR6roZA9xK

Please give me the txid of the transaction.

Best regards, Max.
AUG 27, 2014 | 06:06PM HKT
Patrick replied:
Hi Max,

Your refund has been done on 25-Aug-2014
Please kindly check

Patrick
Customer Support Team
ANX

ANX releases the ANX Bitcoin Debit Card!
For details, refer to http://debitcard.anxintl.com
AUG 27, 2014 | 05:54PM HKT
Max
Hello,

I have verified my withdraw request, please send me the funds, there is no
reason for it to take so long.

Best regards, Max.
AUG 25, 2014 | 06:22PM HKT
Patrick replied:
Hi Max,

Unfortunately we can only send back to your ANX BTC wallet address.
Thank you

Patrick
Customer Support Team
ANX

ANX releases the ANX Bitcoin Debit Card!
For details, refer to http://debitcard.anxintl.com
AUG 25, 2014 | 05:59PM HKT
Max
Hello Patrick,

Please do send the refund to 1G7BbkkJiMEq7T9YP3cXPMkTgR6roZA9xK

Thanks!
Best regards, Max.

I have filed a request for a card and provided all the necessary papers, ANX have refused to issue a card despite the documents that are per their requirements. Now they are withholding the withdraw and lying about sending it. I have been over with them on this in the past 12 days exchanging multiple emails a day, these guys are a joke, I would certainly not recommend using them.

The withdraw request was for 0.04BTC minus transaction fees, as you can clearly see the address that I withdrew to has no such transaction (or any transaction in the last 7 days).

Topic: Warning, ANXBTC is a scam!! - page 2. (Read 11552 times)