This is another "fun" case... allow me to explain:
This person claimed he mailed me letters for locked in trades from months ago. But alas, no such letters ever arrived. I'm not going to accuse him of lying, but I will say that he has a history of not mailing in a timely fashion.
He has, in the past, booked trades and never mailed anything for several months only to email me promising to send the cash promptly. Eventually he makes good on his word, but it is always extremely late.
The last time he pulled this shit the rate hadn't moved much so I just honored an *very* old rate. This time I didn't honor it (it was
2 months overdue!!!), and he threw a fit.
He contacted me only after the price skyrocketed to offer to replace the missing (?) cash as long as I honored the rate from 2 months ago.
The booking was already
2 months old so I told him "no". The trades were expired. (My system automatically expires locked in trades after 60 days. You can mail a letter from anywhere on the planet to my location in 2 months. It's very lax. Yes, I will add this to my FAQ - before you all ask.)
Anyway.. despite my firm answer he didn't listen and mailed me letters for these expired trades and expected me to honor the old rate. I returned the mail to him promptly, as I told him I would.
Oh, and yes the changes to Bitcoin4Cash's website are a coincidence. No, I'm not broke. No, I'm not shutting down. No, I'm not scamming.
These 2 people are yelling because they tried to scam me and I caught them. I promptly returned their cash and deposits - would a scammer do that??
I think the Madhatter may either have allowed recent exchange rates to get the better of his greed, or mismanaged the risk in his business. He has similarly dishonoured two locked in trades of mine, with mailed payments unaccounted for (net loss to me in excess of 2000 USD all told). I inquired early on when the payments seemed to be taking longer than usual, and he repeatedly assured me that everything would be fine and I needn't worry, without ever mentioning that he intended to cancel the payments. When he cancelled one of them without warning I wrote immediately for clarification and offered to expresspost additional money if the payment delay (which I presumed due to postal problems) was an issue for him. He completely refused this and numerous other workable options, even cancelling the second trade after I had already sent an expresspost to re-cover the amount. He has also refused to update his website with regards to this supposed "cancellation policy" and numerous misleading statements such as the one claiming no mail has been lost up until January.
Although I initially trusted him implicitly and made every effort to find a win-win solution to the problem, I am feeling forced to consider that he has gotten in over his head somehow and his customers are paying the price; or even that he is intentionally defrauding people. I am at present somewhat inclined to publish the record of our exchanged emails here so that the community might see how patiently I sought any other possibility before reaching this difficult conclusion. At this time I would advise people not to send money to the Bitcoin4Cash service, at the very least until the situation can be thoroughly clarified. Perhaps he will post here to speak for himself.