Topic: Warning - Do not use Coinbase! (Read 6605 times)
Well, they now at least they put a notice about delays. It seems that it is not a security issue, so now my faith is restored in coinbase. I can deal with delays as long as the wallets are under control.
I purchased 10 BTC from them and requested a transfer on friday. The transfer not only never happened, but my purchase no longer shows up in the recent transactions. There is no history that it ever took place, however the purchase was already drawn and cleared from my account.
The have not responded to any of my emails...
I will never use them again, and I hope they get this resolved promptly.
The have not responded to any of my emails...
I will never use them again, and I hope they get this resolved promptly.
That sucks. I'm in the same boat. I made two orders about 10 days ago when the price was good. Come this past weekend, only one went through and the other disappeared like yours did.
If you click "Buy/Sell Bitcoins" and then "Transfer History", do you see the purchase record? My missing transaction is there, so hopefully it is for you too. I've emailed them and expect they will come through. If not, then it's a lesson learned for me.
You are right, when I look at "Transfer History" I did indeed see the purchase recorded. My account balance however is 0 btc, and there is no record of this in the transactions history. I hope they fix this problem and don't take forever to do so.
I purchased 10 BTC from them and requested a transfer on friday. The transfer not only never happened, but my purchase no longer shows up in the recent transactions. There is no history that it ever took place, however the purchase was already drawn and cleared from my account.
The have not responded to any of my emails...
I will never use them again, and I hope they get this resolved promptly.
The have not responded to any of my emails...
I will never use them again, and I hope they get this resolved promptly.
That sucks. I'm in the same boat. I made two orders about 10 days ago when the price was good. Come this past weekend, only one went through and the other disappeared like yours did.
If you click "Buy/Sell Bitcoins" and then "Transfer History", do you see the purchase record? My missing transaction is there, so hopefully it is for you too. I've emailed them and expect they will come through. If not, then it's a lesson learned for me.
Still have not heard a single word from coinbase since friday and my bitcoin purchase is gone from the transactions list. Luckly I have a code in my bank statement, if not for that I would be screwed
I purchased 10 BTC from them and requested a transfer on friday. The transfer not only never happened, but my purchase no longer shows up in the recent transactions. There is no history that it ever took place, however the purchase was already drawn and cleared from my account.
The have not responded to any of my emails...
I will never use them again, and I hope they get this resolved promptly.
The have not responded to any of my emails...
I will never use them again, and I hope they get this resolved promptly.
Problem solved. I have however lost a little faith in Coinbase.
They are trying to provide a service that most other wallets and exchanges don't do, mainly letting you buy bitcoins thru ACH bank transfers. That is very attractive to me and most casual buyers of bitcoin will probably agree. Just try making a US dollar deposit into BTC-e and you'll see why what Coinbase offers if preferable.
Along with offering this ease of use is the fight against charge-back fraud. I read somewhere that they have developed a security system to fight such a battle and I suspect that their recent issues are as a result of that. It's too bad that the growing pains involved in developing these bitcoin based businesses often leads them into being accused of scamming, due to lack of user's patience in dealing with temporary situations.
Along with offering this ease of use is the fight against charge-back fraud. I read somewhere that they have developed a security system to fight such a battle and I suspect that their recent issues are as a result of that. It's too bad that the growing pains involved in developing these bitcoin based businesses often leads them into being accused of scamming, due to lack of user's patience in dealing with temporary situations.
I am curious about their security system that would allow transactions to get stuck. I'm sure they wouldn't use a hot wallet.
Ever heard of a honeypot?
I am curious about their security system that would allow transactions to get stuck. I'm sure they wouldn't use a hot wallet.
ok, got my 100 btc back. still coinbase sucks monkey dick. i will never use their service again!
I've had 3.5 BTC tied up for over 72 hours. I'm sure that's pocket change for a lot on this forum, but it's still annoying!
I was going to make a purchase when they were worth about $70 USD each, but CB said "Hell nah!"
I was going to make a purchase when they were worth about $70 USD each, but CB said "Hell nah!"
They are just kiddo mactards, don't trust them with a single coin. (the second goes for the majority of btc biz out there)
still pending... not replying emails
still pending...
they wont give shit i just got my coins back in my account after waiting 3 days for a transfer that they still didnt do
My transaction is still pending. What really worries me is, they try to make the impression that everything is fine. They dont reply to emails anymore. Reminds me of cyprus in a way :/
I wonder if they will reimburse me when I will tell them I wanted to sell at 70 USD on bitstamp. Maybe they will get the idea that its absolutely not acceptable to hold their customers money hostage.
I wonder if they will reimburse me when I will tell them I wanted to sell at 70 USD on bitstamp. Maybe they will get the idea that its absolutely not acceptable to hold their customers money hostage.
I tried to withdraw just 1 coin and its still "pending" 6 hours later....
I am having a similar problem. I made two transfers, one on the 19th and one on the 21st of March and they are still "pending". I am definitely going to close my account if I every get my coins out. I'm starting fear that the website will disappear soon. It would be great if someone from Coinbase could reply to this tread and let us all know what the hell is going on.
This is the second time in a row I had a transaction stuck at coinbase. I was willing to give thm a second chance, but not a third.
Same here. Had a problem last month and this time the problem has lasted even longer. I think their service is a great idea but unfortunately I can't trust them. I was going to use their service mainly for purchasing BTC and moving it then to a more secure wallet, but that is not possible at the moment. It is more like "Warning - Can't Use Coinbase!" (even if you wanted to) Jump to: