Topic: Warning - Do not use Coinbase! - page 2. (Read 6629 times)
Doesn't sound too good, for the technically minded.
This is the second time in a row I had a transaction stuck at coinbase. I was willing to give thm a second chance, but not a third.
I have a btc - btc transaction that is stuck in pending since 11am est on 3/20.
It's actually a transaction to a member of the forum for some hardware..
A few hours later I sent the rest of my coins to my wallet, but they too are stuck in pending.
Serves me right for procrastinating..
It's actually a transaction to a member of the forum for some hardware..
A few hours later I sent the rest of my coins to my wallet, but they too are stuck in pending.
Serves me right for procrastinating..
They also claimed their problem was resolved this morning. However, my BTC transaction is still pending. And from what I have read in other threads, they seem to have a history of "playing" with their customers' money.
Quote
Fred Ehrsam replied:
Hi,
Our performance improvements are now complete and the vast majority of "pending" transactions or balances not refreshing should be cleared within the next 2 hours. For those technically inclined, this meant a a refactor of how we were processing transactions internally and a database migration that caused us to temporarily come out of sync with the blockchain - thus the pending transactions and balances which appeared to be off.
The good news: the site is much faster now. This paves the way for a lot of great things going forward, including an improvement to the site-wide buying limit soon. The bad: we definitely caused some unnecessary anxiety and a good deal of practical inconvenience. For this I want to personally apologize. I'm very sorry - this process took longer than expected, and we're taking steps to avoid such extended delays on the live in the future. Again, sorry for any undue stress caused!
Regards,
Fred
Hi,
Our performance improvements are now complete and the vast majority of "pending" transactions or balances not refreshing should be cleared within the next 2 hours. For those technically inclined, this meant a a refactor of how we were processing transactions internally and a database migration that caused us to temporarily come out of sync with the blockchain - thus the pending transactions and balances which appeared to be off.
The good news: the site is much faster now. This paves the way for a lot of great things going forward, including an improvement to the site-wide buying limit soon. The bad: we definitely caused some unnecessary anxiety and a good deal of practical inconvenience. For this I want to personally apologize. I'm very sorry - this process took longer than expected, and we're taking steps to avoid such extended delays on the live in the future. Again, sorry for any undue stress caused!
Regards,
Fred
They claim to be working on the problem.
Quote
Just wanted to drop a quick note about the pending transactions and down time over the past couple of days. We have been working hard to re-architect our backend to keep up with growth. The demand for bitcoin recently has been amazing and the site has received a large increase in traffic. If you’d had issues, they should be resolved within the next 2 hours.
We realize it is very frustrating to have transactions stuck in a pending state. Rest assured that they will go out. This definitely wasn’t our intention; the growth caught us off guard and it’s been pretty embarrassing to let down our customers. Thank you for bearing with us as we try to keep up with the growth of bitcoin!
This is probably as good a time as any to mention that if you are in SF and are an awesome software engineer, we’re hiring: https://coinbase.com/jobs
As you can tell, we have no shortage of things we need to build!
We realize it is very frustrating to have transactions stuck in a pending state. Rest assured that they will go out. This definitely wasn’t our intention; the growth caught us off guard and it’s been pretty embarrassing to let down our customers. Thank you for bearing with us as we try to keep up with the growth of bitcoin!
This is probably as good a time as any to mention that if you are in SF and are an awesome software engineer, we’re hiring: https://coinbase.com/jobs
As you can tell, we have no shortage of things we need to build!
Coinbase is keeping 100 BTC from me for two days now!!! I deposited 100 BTC in a Coinbase online wallet. I did not even purchase any bitcoin on Coinbase, I just stored them there. That may have been a stupid idea in the first place. When I tried to transfer the BTC out of the account, it got a "pending" status. After contacting the customer service, they put me of multiple times with "performance improvements" reasons and some deadlines when I would receive my BTC. It hasnt happend! It is still "pending", what ever that means.
Even btct.co has a transparent manual withdraw limit and they approve larger transactions within hours. Coinbase is an officially registered, funded company and they fail to keep up with that?
I feel this kind of behaviour is in no way accaptable! What were the benefits of BTC over traditional banking again??
I strongly advise everybody not to use their service, because it is a joke to the whole bitcoin ecosystem.
@Coinbase: I want my BTC back!!! Immediately!!!
Even btct.co has a transparent manual withdraw limit and they approve larger transactions within hours. Coinbase is an officially registered, funded company and they fail to keep up with that?
I feel this kind of behaviour is in no way accaptable! What were the benefits of BTC over traditional banking again??
I strongly advise everybody not to use their service, because it is a joke to the whole bitcoin ecosystem.
@Coinbase: I want my BTC back!!! Immediately!!!
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