I took PayPal to court and beat their ass just 2 weeks ago.
I sold a mining rig on EBay for $1,200.
Buyer claimed it didn't work.
I included screenshots of bfgminer working just fine, thank you very much.
I tried an extensive amount of tech support with him, he finally told me to go to hell and couldn't figure it out.
Guy files a claim with PayPal claiming "not as described" 2 months later.
They took purchase price out of my account.
Guy ships it back to me.
It works great.
I sold it on EBay again for $300.
New buyer is happy. Works fine.
I took PayPal to small claims court in San Jose, CA (down the street from their office).
Judge ordered them to pay me the difference of $900.
Yesterday they paid.
glad you won fact of the matter is they could have asked the judge to rule on the mediation/arbitration clause in the TOS just to screw you around for more months
clearly you were not asking for much and lost a lot, paypal needs to be hit with a REAL suit with all of the bells and whistles attaches like punitive damages and temporary injunctions
they simply do too many arbitrary and capricious things systemically, then have little devil employees that love to screw customers over, over and above the system mandated screwing of customers (mainly sellers).