Topic: Warning! Possible bug on Cryptsy, coins lost?? [FIXED] (Read 4897 times)
I finished the business with the Cryptsy. Me and my team go through a reliable transmission. Do not be surprised if no one will trust you. After that ...An unreliable, unstable exchange. The critical moment is useless. 30 minute delay shows the trade history (& sell orders/buy orders). ..totally unreliable.
As an aside, it's not actually a trollbox at cryptsy. More like a crypto dead concert parking lot.
pa·tience
/ˈpāSHəns/
Noun
The capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset.
Synonyms
forbearance - endurance - sufferance - solitaire
pa·tience
/ˈpāSHəns/
Noun
The capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset.
Synonyms
forbearance - endurance - sufferance - solitaire
its been two weeks since i sent the support email. i think i've been more than patient, with all due respect to your argument.
You have me directly on skype? You just trying to get up support for your exchange by trolling the forums? We have gotten the majority of tickets down to a 24 hour response time so you saying your not getting any is odd to me you have a ticket number?
Not, no fixed problem..
I open my orders were more than 2.5 BTC value. Once these orders revoked, is not the balance of my amount. The balance is almost zero at the moment BTC. How this happen? How do happen to lose, after all the coin return line? Missing ~3 BTC and the support it does not give a shit! How can this be? How then can we trust in you? I am very angry. Maybe that's what I write is a large, public forums to learn from it and not to use the Cryptsy. This was not the first time he has been at other times more LTC disappeared from my account. The support will not do anything, and LTC proved that my balance is not good.
...
That was the last that I and my entire team traded here ... this is an unreliable points. I wrote the previous similar cases verify Letter to support that my balance is not good. Their answer was, but good. I would not call it Letter to support. Sorry, my English is bad.
-I want a full audit! Frtom the start..total trades..
thx.
http://i58.tinypic.com/35kr3wg.jpg....only 20 mins ago.. ..http://i62.tinypic.com/2pzdunp.jpg
http://i57.tinypic.com/vfbn1i.jpg
http://i57.tinypic.com/2pq5f03.jpg
Fucking love cryptsy. The withdrawal fee is small and transactions are fast. Good job.
Had a same problem with withdrawal, and after reading this - figured that cryptsy asked for email confirmation.
It would be nice to have a warning/informative message on a withdrawal page.
It would be nice to have a warning/informative message on a withdrawal page.
why don't you try contacting them first instead of exposing the issue publicly?
Just like when you have an issue with a bank you don't run to the town square and shot I have a problem with the bank. You have to be an adult and goto the institution as they are most likely the ones that can directly help you.
Just like when you have an issue with a bank you don't run to the town square and shot I have a problem with the bank. You have to be an adult and goto the institution as they are most likely the ones that can directly help you.
Of course I did. From my OP:
Quote from: de_xt
I hope they fix this nasty bug and give my coins back. I sent an email to support team but still got no response.
I finally got the confirmation email re-sent but it was a bug since I could not see and pending transaction in the withdrawal section, so I could not re-send email or cancel it.
Now it's fixed. Thanks a lot.
+1 Cryptsy is great. Vern is a top bloke.
Other than the DDOS issues (tough.. even Charles Schwab has been down for hours due to DDOS), Cryptsy has been extremely impressive.
I had some issues early but literally all of them were promptly resolved. In addition, some minor improvements I suggested were implemented in hours.
Really an amazing site. Vern is a darned good programmer
I had some issues early but literally all of them were promptly resolved. In addition, some minor improvements I suggested were implemented in hours.
Really an amazing site. Vern is a darned good programmer
As an aside, it's not actually a trollbox at cryptsy. More like a crypto dead concert parking lot.
pa·tience
/ˈpāSHəns/
Noun
The capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset.
Synonyms
forbearance - endurance - sufferance - solitaire
pa·tience
/ˈpāSHəns/
Noun
The capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset.
Synonyms
forbearance - endurance - sufferance - solitaire
its been two weeks since i sent the support email. i think i've been more than patient, with all due respect to your argument.
As an aside, it's not actually a trollbox at cryptsy. More like a crypto dead concert parking lot.
pa·tience
/ˈpāSHəns/
Noun
The capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset.
Synonyms
forbearance - endurance - sufferance - solitaire
pa·tience
/ˈpāSHəns/
Noun
The capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset.
Synonyms
forbearance - endurance - sufferance - solitaire
i stand corrected. here was the orginal support email i sent to cryptsy:
Quote
i just cancelled a buy order of namecoin and it didnt refund the btc to my account. the order was for 1 namcoin at like .0040200
btc or something like that. i'm sure you can find the exact amount in your log somewhere. i just wanted to report that it did not
refund the btc to my account
correctly. thanks in advance
r3wtakaNimda is my username by the way
btc or something like that. i'm sure you can find the exact amount in your log somewhere. i just wanted to report that it did not
refund the btc to my account
correctly. thanks in advance
r3wtakaNimda is my username by the way
a few weeks ago i lost .05 btc due to a bug in their system when i cancelled a buy order for bitbar. the order was cancelled but it was never credited back to my account. i sent an email to cryptsy, i asked about it in the troll box, and nothing not a god dang word about it back from any of them. be careful with cryptsy. it works great until something fucks up and then you are shit out of luck
We will gladly re-look at your issue please resend an email to [email protected]
will it do any good? i sent it last time and the Matt moody guy said that Big vern was on vacation.
Troll box would have had your answer in minutes yet you come here to post this. Good team at cryptsy
a few weeks ago i lost .05 btc due to a bug in their system when i cancelled a buy order for bitbar. the order was cancelled but it was never credited back to my account. i sent an email to cryptsy, i asked about it in the troll box, and nothing not a god dang word about it back from any of them. be careful with cryptsy. it works great until something fucks up and then you are shit out of luck
We will gladly re-look at your issue please resend an email to [email protected]
a few weeks ago i lost .05 .0040200 btc due to a bug in their system when i cancelled a buy order for bitbar.namecoin the order was cancelled but it was never credited back to my account. i sent an email to cryptsy, i asked about it in the troll box, and nothing not a god dang word about it back from any of them. be careful with cryptsy. it works great until something fucks up and then you are shit out of luck
edit: fixed factual innacuracies in my op
edit: fixed factual innacuracies in my op
Vern always fixes shit. Chill yo
BitJohn yours and Verns support are really GREAT, I can confirm that. You really try to resolve all the issues and be active on forum threads. That means so much for the users. But there is not a doubt that Cryptsy has nasty bugs... Deposit delays, slow refund after canceling orders, slow interface, vulnerable site, bigger deposit then sent (after that more then few accounts were in minus) etc.. I like Cryptsy, but you guys gotta be more stable in all areas..
We work every day to improve all services we still don't claim to be out of the BETA stage and look forward to improving in all the areas we fall short and keeping all of our customers as up to date as possible. Realize we are getting growth at about 10% per day while managing the new features and working out the old. Not to mention fighting the DDOS attacks. Thanks for everyone patience and support.
Hi BitJohn and bigvern, here is a bugfix you didn't seem to care about so far:
https://bitcointalksearch.org/topic/m.2586246
BitJohn yours and Verns support are really GREAT, I can confirm that. You really try to resolve all the issues and be active on forum threads. That means so much for the users. But there is not a doubt that Cryptsy has nasty bugs... Deposit delays, slow refund after canceling orders, slow interface, vulnerable site, bigger deposit then sent (after that more then few accounts were in minus) etc.. I like Cryptsy, but you guys gotta be more stable in all areas..
We work every day to improve all services we still don't claim to be out of the BETA stage and look forward to improving in all the areas we fall short and keeping all of our customers as up to date as possible. Realize we are getting growth at about 10% per day while managing the new features and working out the old. Not to mention fighting the DDOS attacks. Thanks for everyone patience and support.
I think people are just hypervigilant due to the number of exchanges that have suddenly closed or been broken in to.
BitJohn yours and Verns support are really GREAT, I can confirm that. You really try to resolve all the issues and be active on forum threads. That means so much for the users. But there is not a doubt that Cryptsy has nasty bugs... Deposit delays, slow refund after canceling orders, slow interface, vulnerable site, bigger deposit then sent (after that more then few accounts were in minus) etc.. I like Cryptsy, but you guys gotta be more stable in all areas..
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