Topic: Warning! Possible bug on Cryptsy, coins lost?? [FIXED] - page 2. (Read 4896 times)
Huzzah!
Hello there, I just wanted to warn you about a nasty bug on Cryptsy I just found, which made me lose some money. This must be fixed ASAP!!
I ordered a withdrawal request for 511 YAC I had in my wallet and just after pressing “Send withdrawal request” button the site went down due to the recent DDOS attacks.
But when it came back my coins were not in my wallet and the withdrawal request is not shown on the wallet History!!! And no confirmation email was sent to my inbox, either.
When I press the Audit button, the following info is shown:
Withdrawals
Date TrxId Amount
2013-06-12 03:59:18
528fdeb96f5512306967c24d956c00
648f3609c504041d9acb4c18fc2b87
a2e3
335.76484200
SentTo Address: Y6F9aoZ78pKGsC7zSXvFkkD62r8oc8jM6d
2013-06-27 16:46:14
511.00000000
SentTo Address: Y8uogfMT3jx5GWLpHkvTzQGekf4waVk3Ad
Notice there’s no Txid in the second transaction!!! so the transaction was not initiated but my coins are not there!
I hope they fix this nasty bug and give my coins back. I sent an email to support team but still got no response.
The sad part is, I sent these coins to sell them higher but because of this bug, even if they give my coins back I've lost the opportunity now, so I'm really annoyed. These stupid bugs really need to be worked out in an exchange pretending to be "pro".
I ordered a withdrawal request for 511 YAC I had in my wallet and just after pressing “Send withdrawal request” button the site went down due to the recent DDOS attacks.
But when it came back my coins were not in my wallet and the withdrawal request is not shown on the wallet History!!! And no confirmation email was sent to my inbox, either.
When I press the Audit button, the following info is shown:
Withdrawals
Date TrxId Amount
2013-06-12 03:59:18
528fdeb96f5512306967c24d956c00
648f3609c504041d9acb4c18fc2b87
a2e3
335.76484200
SentTo Address: Y6F9aoZ78pKGsC7zSXvFkkD62r8oc8jM6d
2013-06-27 16:46:14
511.00000000
SentTo Address: Y8uogfMT3jx5GWLpHkvTzQGekf4waVk3Ad
Notice there’s no Txid in the second transaction!!! so the transaction was not initiated but my coins are not there!
I hope they fix this nasty bug and give my coins back. I sent an email to support team but still got no response.
The sad part is, I sent these coins to sell them higher but because of this bug, even if they give my coins back I've lost the opportunity now, so I'm really annoyed. These stupid bugs really need to be worked out in an exchange pretending to be "pro".
It's not a bug, the withdrawal confirmation email was stuck in the mail queue - so you never completed the process. It should have come through now and you will be able to complete the process.
BigVern
why don't you try contacting them first instead of exposing the issue publicly?
Just like when you have an issue with a bank you don't run to the town square and shot I have a problem with the bank. You have to be an adult and goto the institution as they are most likely the ones that can directly help you.
Just like when you have an issue with a bank you don't run to the town square and shot I have a problem with the bank. You have to be an adult and goto the institution as they are most likely the ones that can directly help you.
Have you emailed support? To often folks come straight to bitcoin talk before try to resolve the issue. I think you'll find we are pretty good about resolving most issue. [email protected]
I think you guys need to PM BigVern or/and BitJohn about this issue.
Too bad it happened when YAC started to go up
Too bad it happened when YAC started to go up
Same thing here, 22k DGC 
Hi
had a similar experience today. When I tried to withdrawal 0.06BTC they just disappeard from the account but didn't showed up anywhere in my cashout history and obv also not in my wallet. This was 8h ago just wanted to check again but site is down again.
had a similar experience today. When I tried to withdrawal 0.06BTC they just disappeard from the account but didn't showed up anywhere in my cashout history and obv also not in my wallet. This was 8h ago just wanted to check again but site is down again.
Hmm Crypsy seems pretty buggy! Instead of accepting more coins so quick they could invest in security and stability.. Sorry for your loss and I hope they get you a refund or something.
Hello there, I just wanted to warn you about a nasty bug on Cryptsy I just found, which made me lose some money. This must be fixed ASAP!!
I ordered a withdrawal request for 511 YAC I had in my wallet and just after pressing “Send withdrawal request” button the site went down due to the recent DDOS attacks.
But when it came back my coins were not in my wallet and the withdrawal request is not shown on the wallet History!!! And no confirmation email was sent to my inbox, either.
When I press the Audit button, the following info is shown:
Withdrawals
Date TrxId Amount
2013-06-12 03:59:18
528fdeb96f5512306967c24d956c00
648f3609c504041d9acb4c18fc2b87
a2e3
335.76484200
SentTo Address: Y6F9aoZ78pKGsC7zSXvFkkD62r8oc8jM6d
2013-06-27 16:46:14
511.00000000
SentTo Address: Y8uogfMT3jx5GWLpHkvTzQGekf4waVk3Ad
Notice there’s no Txid in the second transaction!!! so the transaction was not initiated but my coins are not there!
I hope they fix this nasty bug and give my coins back. I sent an email to support team but still got no response.
The sad part is, I sent these coins to sell them higher but because of this bug, even if they give my coins back I've lost the opportunity now, so I'm really annoyed. These stupid bugs really need to be worked out in an exchange pretending to be "pro".
I ordered a withdrawal request for 511 YAC I had in my wallet and just after pressing “Send withdrawal request” button the site went down due to the recent DDOS attacks.
But when it came back my coins were not in my wallet and the withdrawal request is not shown on the wallet History!!! And no confirmation email was sent to my inbox, either.
When I press the Audit button, the following info is shown:
Withdrawals
Date TrxId Amount
2013-06-12 03:59:18
528fdeb96f5512306967c24d956c00
648f3609c504041d9acb4c18fc2b87
a2e3
335.76484200
SentTo Address: Y6F9aoZ78pKGsC7zSXvFkkD62r8oc8jM6d
2013-06-27 16:46:14
511.00000000
SentTo Address: Y8uogfMT3jx5GWLpHkvTzQGekf4waVk3Ad
Notice there’s no Txid in the second transaction!!! so the transaction was not initiated but my coins are not there!
I hope they fix this nasty bug and give my coins back. I sent an email to support team but still got no response.
The sad part is, I sent these coins to sell them higher but because of this bug, even if they give my coins back I've lost the opportunity now, so I'm really annoyed. These stupid bugs really need to be worked out in an exchange pretending to be "pro".
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