(Warning) Whats going on with cryptsy.com every one is losing there coins - page 5.

LittleD

hero member

Activity: 560

Merit: 500

StayFocus and LIVE

Quote from: jdarta on December 12, 2013, 02:39:39 PM

Quote from: ManicMeddler on December 11, 2013, 05:39:14 PM

you need to hound them constantly on #cryptsy_support irc channel, and i mean CONSTANTLY

BitJohn just solved my problems.
Now I can trade.

Confiance is restored.

Cryptsy support will answer to all your tickets, just a bit of patience required. Better later than never...

thanks BitJohn

Thanks for the update!

jdarta

newbie

Activity: 15

Merit: 0

Quote from: ManicMeddler on December 11, 2013, 05:39:14 PM

you need to hound them constantly on #cryptsy_support irc channel, and i mean CONSTANTLY

BitJohn just solved my problems.
Now I can trade.

Confiance is restored.

Cryptsy support will answer to all your tickets, just a bit of patience required. Better later than never...

thanks BitJohn

ManicMeddler

full member

Activity: 205

Merit: 100

you need to hound them constantly on #cryptsy_support irc channel, and i mean CONSTANTLY

jdarta

newbie

Activity: 15

Merit: 0

Quote from: ManicMeddler on December 10, 2013, 07:50:15 PM

Quote from: Jamievs on December 10, 2013, 08:43:45 AM

At least I'm not the only one who has negative balances Roll Eyes

restored by BitJohn wow, i am sooooo relieved

best approach is irc support channel http://webchat.freenode.net/?channels=%23Cryptsy_support best of luck guys

still having issues with negative balances and order placement. I can't trade for over 24h now... :/

BitJohn is look at this i think, got a email from him. Maybe it will be resolved soon...

not.you

legendary

Activity: 1726

Merit: 1018

Cryptsy is buggy as hell right now but they are light years ahead of everyone else on the support side. I think that will make all of the difference long term. If they can fix the technical stuff they will dominate the exchange business. Meanwhile though, kind of unusable. Vern get back from Vegas and fix that ish!

LittleD

hero member

Activity: 560

Merit: 500

StayFocus and LIVE

Quote from: BitcoinBarrel on December 10, 2013, 10:38:19 AM

Yo Mullick you might want to remove the "Inputs.io - instant bitcoin payments & secure wallet" from your signature Wink

Yeah I was wandering about that too Huh

ManicMeddler

full member

Activity: 205

Merit: 100

Quote from: Jamievs on December 10, 2013, 08:43:45 AM

At least I'm not the only one who has negative balances Roll Eyes

restored by BitJohn wow, i am sooooo relieved

best approach is irc support channel http://webchat.freenode.net/?channels=%23Cryptsy_support best of luck guys

BitcoinBarrel

legendary

Activity: 1961

Merit: 1020

Fill Your Barrel with Bitcoins!

Yo Mullick you might want to remove the "Inputs.io - instant bitcoin payments & secure wallet" from your signature Wink

Jamievs

sr. member

Activity: 266

Merit: 250

At least I'm not the only one who has negative balances Roll Eyes

ManicMeddler

full member

Activity: 205

Merit: 100

FAITH IN CRYPTSY RESTORED BitJohn fixed me up and sorted it, been a long slog, but it paid off

ManicMeddler

full member

Activity: 205

Merit: 100

Quote from: bsnmine on December 09, 2013, 12:55:52 PM

Not for any reason other than to throw a contrary opinion in here, I've been using Cryptsy since it's inception. No affiliation with the site other than a user. While there were some issues with LKY for a while, and some major timeout/page-load problems (which seem to have ceased since the redesign and maybe some new hardware), I havent had a single major problem that wasnt satisfactorily resolved. Haven't lost any coins (haven't had any mystery 60BTC deposit either)I think, credit where credit's due, it's not a bad site. Problems? Yes. Being worked on? So it seems. Kudos to Vern from a pretty satisfied customer. You may now resume your regularly scheduled bashing. Wink

i hear you and am glad you have had no problems

but me and this hoard: https://twitter.com/search?q=cryptsy&f=realtime are having a living nightmare trying to retrieve our coin

**RESOLVED** by BitJohn

x 1,000,000,000

bsnmine

newbie

Activity: 11

Merit: 0

Not for any reason other than to throw a contrary opinion in here, I've been using Cryptsy since it's inception. No affiliation with the site other than a user. While there were some issues with LKY for a while, and some major timeout/page-load problems (which seem to have ceased since the redesign and maybe some new hardware), I havent had a single major problem that wasnt satisfactorily resolved. Haven't lost any coins (haven't had any mystery 60BTC deposit either)I think, credit where credit's due, it's not a bad site. Problems? Yes. Being worked on? So it seems. Kudos to Vern from a pretty satisfied customer. You may now resume your regularly scheduled bashing. Wink

ManicMeddler

full member

Activity: 205

Merit: 100

My account is still in artificial deficit - nothing has changed - so frustrating and nobody ever responds to my tickets, twitter or helpdesk arrrrghh

edit ok it seems bitjohn is helping me now, he just sent some points to my account, just the negative GLD to correct now, i'll keep you posted

2nd edit: been four hours now since last edit, not resolved, in fact they asked me to confirm my deposits lol - which i did, nothing since.....

3rd edit: still not fixed and reports on twitter are getting well dodgy, i'm off to bed, been on the pc ALL DAY trying to sort this out, my fuckin head hurts

****RESOLVED**** they did me right in the end

conspirosphere.tk

legendary

Activity: 2352

Merit: 1064

Bitcoin is antisemitic

Quote from: verloren on December 08, 2013, 10:21:09 PM

Things seem fixed now. Missing coins showed up, deposits are on track, and order placement is quick (and shows up on open orders).

my account is still FUBAR: full of negative balances and with locked withdrawal instead

verloren

sr. member

Activity: 323

Merit: 250

Quote from: mullick on December 08, 2013, 04:41:14 PM

Fixed a typo. A system audit is NOW being performed

Vern is working on the balances issue. All users funds WILL be returned.

We apologize for slow responses on tickets. We have the full staff on them now and should work through the 3000+ fairly quickly

Things seem fixed now. Missing coins showed up, deposits are on track, and order placement is quick (and shows up on open orders).

A little niggle is that the previous order which caused the BTC to go missing didn't get fulfilled.

mullick

legendary

Activity: 1064

Merit: 1002

Fixed a typo. A system audit is NOW being performed

Vern is working on the balances issue. All users funds WILL be returned.

We apologize for slow responses on tickets. We have the full staff on them now and should work through the 3000+ fairly quickly

joesmoe2012

hero member

Activity: 882

Merit: 501

Ching-Chang;Ding-Dong

My cryptsy account is 0 across the board and I have no trade history.

I know i've traded before here ...

Something funny going on for sure.\

Serge

legendary

Activity: 1050

Merit: 1000

i can confirm: my balance sheet looks balanced now, no excess btc in my account.

MPOE-PR

hero member

Activity: 756

Merit: 522

Quote from: mullick on December 08, 2013, 04:51:11 AM

We had the deposit program encounter some bad backlog of deposits overnight. Vern worked throughout the day to further optimize it and had great success.

You have got to be kidding me. What is this, the MtGox school of updates? Shit breaking, and people fucking up, is not something that is "further optimized" nor can it be described as "great success".

ManicMeddler

full member

Activity: 205

Merit: 100

Quote from: verloren on December 08, 2013, 09:27:15 AM

Quote from: mullick on December 08, 2013, 04:51:11 AM

A system wide audit is not being performed to correct any missing transactions due to the issues

please note this reads A system wide audit is NOT being performed to correct any missing transactions due to the issues

i hope this is a typo Cry

Topic: (Warning) Whats going on with cryptsy.com every one is losing there coins - page 5. (Read 14336 times)